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en Troubleshooting
Fault
"Fill water tank" ap-
pears in the display
even though the wa-
ter tank has been
filled.
Buttons are flashing.
"Plopping" sounds
can be heard when
cooking with steam.
The appliance hums
during operation and
after it is switched off.
The appliance hums
or clicks when the
control panel is
opened.
During simple mi-
crowave operation,
the cooking compart-
ment becomes hot.
The interior lighting
does not work.
Maximum operating
time reached.
A message with "D"
or "E" appears in the
display, e.g. D0111
or E0111.
The cooking result is
not satisfactory.
40
Cause and troubleshooting
The water tank has not clicked into place.
▶
Insert the water tank correctly so that it engages in the holder.
→ "Filling the water tank", Page 18
The water tank has fallen out. Shaking has caused parts to come loose in the water tank.
The water tank is leaking.
▶
Order a new water tank.
Malfunction
▶
Do not use deionised or filtered water.
→ "Before using for the first time", Page 15
The sensor is defective.
▶
Call the after-sales service.
→ "Customer Service", Page 41
Condensation has formed behind the control panel.
No action required. As soon as the condensation has evaporated, the buttons no longer
flash.
Water vapour requires the cold/heat effect for frozen food.
No action required.
Functional test of the pump creates operating noise.
No action required.
Removing the control panel creates operating noise.
No action required.
The drying function is switched on.
The LED light is defective.
Note: Do not remove the glass cover.
▶
Call the after-sales service.
→ "Customer Service", Page 41
To prevent an unwanted permanent operation, the appliance automatically stops heating
after several hours if the settings are unchanged. A message appears in the display.
The point at which the maximum operating time is reached is determined by the corres-
ponding settings for an operating mode.
1.
To continue operation, switch off the appliance with
2.
Then use
to switch on the appliance and set the required operation.
Tip: To prevent the appliance from switching off when you do not want it to, set a cooking
time.
The electronics have detected a fault.
1.
Switch the appliance off and on again.
a If the fault was a one-off, the message disappears.
2.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→ "Customer Service", Page 41
Settings were unsuitable.
Setting values, e.g. temperature or cooking time, depend on the recipe, quantity and food.
▶
Next time, set lower or higher values.
Tip: A lot of information about the food preparation and corresponding setting values
can be found on our website siemens-home.bsh-group.com .
first.
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