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Paper Feeding Problems
Symptom
Paper sticks together
More than one sheet of
paper being fed
Paper skews or buckles
Transparencies stick
together in the paper exit
Envelopes skew or fail to
feed correctly
8.3
U s e r G u i d e
P A P E R F E E D I N G P R O B L E M S
DiagnosDiaDiagnosis and/or
•
Ensure there is not too much paper in the tray. Depending on
the thickness of your paper, the paper tray can hold up to 150
sheets.
•
Ensure you are using the correct type of paper. Remove paper
from the feeder and flex or fan the paper.
•
Humid conditions may cause some paper to stick together.
•
There may be different types of paper in the tray. Load paper of
only one type, size, and weight at a time.
•
Ensure that the paper in the tray is not overloaded. Depending
on the thickness of your paper, the feeder can hold up to 150
sheets of paper.
•
Try another type of paper. Ensure the paper is not bowed in the
tray.
•
Ensure the paper guides are adjusted snugly against the paper.
•
If you are printing envelopes, ensure the paper thickness knob
is set to the envelope setting.
•
Use only transparencies specially designed for an ink jet printer.
•
Remove each transparency as it leaves the printer.
•
Ensure transparency is loaded rough-side down.
•
Ensure that the paper guide is against the left side of the
envelopes.
•
Ensure envelopes are correctly oriented.
Solutiongnosis and ors and/
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