Sony BDV-HZ970W Operating Instructions Manual page 74

Symptom Problems and solutions
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Network connection
Symptom Problems and solutions
The system cmmot connect to the • Check the network connection (page 28) and the network settings (page 64).
network.
You cannot connect your PC to • The wireless settings of the router may change automatically if you use the Wi-
the Intemet after [Wi-Fi Fi Protected Setup function before a{[iusting the settings of the router. In this
Protected Setup (WPS)] is case, change the wireless settings of your PC accordingly.
performed.
Voll caunot counect
the
system
to your wireless LAN router.
The desired wireless router is not
detected even if [Scan] is
performed.
The message [A new software
version has been found on the
network. Perform update under
"Network Update."] appears on
the screen when turning the
systelln ou.
• Check if the wireless LAN router is on.
• Depending on the usage environment, including the wall material, radio wave
reception conditions, or obstacles between the system and the wireless LAN
router, the possible communication distance may be shortened. Move the
system and the wireless LAN router closer to each other.
• Devices that use a 2.4 GHz frequency band, such as a microwave, Bluetooth, or
digital cordless device, may interrupt the communication. Move the unit away
from such devices, or turn off such devices.
• Press RETURN to return to the previous screen, and try [Scan] again. If the
desired wireless router is still not detected, press RETURN to select [Manual
registration].
• See [Network Update] (page 59) to update the system to a newer software
versiou.
USB Wireless LAN Adapter
(BDV-HZ970W only)
Symptom Problems and solutions
The system c:mnot connect to the • The dist:mce between the unit and the wireless LAN router is too far (page 28).
network or the network • Change the USB Wireless LAN Adapter position.
connection is unstable. • Set [RF Change] in IS-AIR Settings] of [System Sellings] to lOll], and change
the S-AIR ID of the unit and S-AIR sub unit (page 49).
Other
Symptom Problems and solutions
"Exxxx" appears in the front • Contact your nearest Sony dealer or local authorized Sony service facility and
panel display, give the error code.
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