Call Back And Domestic Call - Bosch AMAX panel 2100 Installation Manual

AMAX panel
DHCP Update / RPC poll Time Interval
DHCP update / RPC poll time is the interval at which AMAX panel connects to the RPC
(Remote Programming PC).
The AMAX panel send UDP data packets to the RPC according to the DHCP Update Time
Interval setting (0=disabled 1-15h Interval), when the panel is reset and when call back is
finished.
RPC gets the Subscriber ID, IP address and port from the UDP data packets (IP No. and Port
is parsed from UDP data packet).
RPC with running RPS (Remote Programming Software = A-Link Plus) saves the received UDP
data packet information into its own RAM, the information is lost after RPS is closed.
When a connection is started and the IP address set in the customer information doesn't
match with the IP Address from the RAM, the A-Link Plus opens a window to ask if the new IP
Address and Port should be used.
When RPS is opened, a connection can only be established when the IP address and port
number of the AMAX panel have not changed, after RPS received previous data.
If the IP address has changed RPC with running RPS must wait for the next UDP Data package
send from the Panel. When the connection is established, the AMAX panel sends a polling
telegram of 25 bytes.
6.1.7

Call back and Domestic Call

Call back Telephone Number
This address stores the telephone number to call when upload / download is requested or the
user enters his code + [5] [7] and presses [#] to initiate a modem call from the AMAX panel to
establish a communication link with the remote computer. The computer must be running A-
Link Plus RPS software and must be set to waiting for an incoming call. The call back
telephone number is also necessary if remote connect with call back verification is required.
Domestic Call
Four recordable voice messages for four dialing telephone numbers are supported. Each of the
four recordable voice messages can take up to 9 seconds. The voice messages are recorded
with A-Link Plus and are transferred via A-Link Plus to the AMAX panel. They can only be
transferred via USB or network connection.
When the AMAX panel is activated into zone tamper / zone alarm, the programmed telephone
number is dialed and the recorded voice message is played.
All alarm events only need one report / acknowledgement.
The transmission sequence is repeated until the AMAX panel receives an acknowledgement
tone.
The AMAX panel automatically hangs up after about 45 seconds if it cannot detect the
acknowledgement tone and redial later.
The user presses any key on the telephone between two acknowledgement tones to confirm
the alarming.
The acknowledgement tone is the DTMF signal sent by the remote user with any key ([0] - [1]
or [*] or [#]).
If the AMAX panel got the [#] acknowledgement from the user, it will send a 2 seconds long
confirmation beep as an acknowledge tone and hang up the line.
Bosch Sicherheitssysteme GmbH
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Installation Manual
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2015.05 | 06 | F.01U.309.277