Positioner Troubleshooting - Diamond Engineering DAMS 000 Series User Manual

Positioner Troubleshooting

Possible Problems & Solutions
The DAMS x100 Series Positioner is very robust and stable. If you believe you may have a problem,
please check the items below. If you do not see your problem listed below or you are not able to
get your problem resolved, please contact us and we will be happy to assist you.
Problem:
Possible Cause:
Solution:
Problem:
Possible Cause:
Solution:
If the solutions above do not help, please contact us at (530)626-3857
or email us at support@diamondeng.net
x250 Installation & Configuration
Software message is displayed that the positioner has reached its limit.
The Horizontal or Vertical tracking may be out of sync in the software?
Restart software and press
When instructed to move, the positioner does nothing.
Power is not connected? Wrong port selection? Software glitch?
Check all cables, reboot PC, disconnect and reconnect positioner power.
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button to reset all settings.