Positioner Troubleshooting - Diamond Engineering DAMS 000 Series User Manual

Positioner Troubleshooting

Possible Problems & Solutions
The DAMS x100 Series Positioner is a very robust and stable positioner. In the event that you believe
you may have a problem with your positioner. Please check the items below. If you do not see your
problem listed below or you are not able to get your problem resolved, please contact us and we will
be happy to assist you with your problems.
Problem:
Possible Cause:
Solution:
Problem:
Possible Cause:
Solution:
x100 Installation & Configuration
Software message is displayed that the positioner has reached its limit.
The Horizontal or Vertical tracking may be out of sync in the software?
Restart software and press
When instructed to move, the positioner does nothing.
Power is not connected? Wrong port selection? Software glitch?
Check all cables, reboot PC, disconnect and reconnect positioner power.
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button to reset all settings.