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TROUBLESHOOTING
ORANGE LED flashes 1 x.
E1
1
ORANGE LED flashes 2 x.
E2
2
ORANGE LED flashes 3 x.
E3
3
ORANGE LED flashes 4 x.
E4
4
ORANGE LED flashes 5 x.
E5
5
ORANGE LED flashes 8 x.
E8
8
ORANGE LED is on.
RED LED flashes
quickly after an
assisted setup.
RED LED lights up
sporadically.
GREEN LED lights up
sporadically.
The LED and the LCD-
display are off.
The reaction of the door
does not correspond to the
LED-signal.
The LCD or remote
control does not react.
6
The sensor signals an
internal fault.
The power supply is too low
or too high.
The previous sensor in the
daisy chain is faulty
The SDC setting does not
match with the real product
position
The sensor receives
not enough IR-energy.
The sensor receives too
much IR-energy.
The sensor is disturbed by
external elements.
IR power emitter is faulty.
The sensor encounters a
memory problem.
The sensor sees the door
during the assisted setup.
The sensor vibrates.
The sensor sees the door.
The sensor is disturbed by
external conditions.
The sensor is disturbed by
rain and/or leaves.
Ghosting created by door
movement.
The sensor vibrates.
The sensor sees the door or
other moving objects.
The sensor is protected by a
password.
Replace sensor.
1
1
Check power supply
(in the diagnostics menu of the LCD).
2
Check wiring.
Replace previous sensor in the chain
1
Lock the SDC position setting
1
Decrease the angle of the IR-curtains.
1
Increase the IR-immunity filter (values >2.8 m).
2
Deactivate 1 curtain.
3
1
Slightly increase the angle of the IR-curtains.
1
Eliminate the cause of disturbance (lamps, rain cover, door
controller housing properly grounded).
1
Replace sensor.
1
Cut and restore power supply.
2
If orange LED lights up again, replace sensor.
Move the IR-curtains away from the door.
1
2
Install the sensor as close to the door as possible.
If needed, use a bracket accessory.
Launch a new assisted setup.
3
1
Check if the sensor is fastened firmly.
Check position of cable and cover.
2
1
Launch an assisted setup and adjust the IR angle.
1
Increase the IR-immunity filter to value 3.
2
Select presetting 2 or 3.
1
Select presetting 2 or 3.
2
Increase radar-immunity filter.
1
Change radar field angle.
1
Check if the sensor and door cover is fastened firmly.
2
Check position of cable and cover.
1
Remove the objects if possible.
2
Change radar field size or angle.
1
Check wiring.
1
Check output configuration setting.
2
Check wiring.
1
Enter the right password. If you forgot the code, cut and
restore the power supply to access the sensor without
entering a password during 1 minute.
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