Frequently Asked Questions - Siemens SIMATIC NET RUGGEDCOM APE Configuration Manual

Frequently Asked Questions

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RUGGEDCOM APE (Application Processing Engine)
Configuration Manual, 08/2023, C79000-G8976-1415-06
How do I power a USB DVD-ROM drive or USB hard disk using the
RUGGEDCOM APE USB port?
The RUGGEDCOM APE USB port is limited in the amount of power it can
provide. Use a powered hub to employ devices such as these.
How can I re-install the software platform on the RUGGEDCOM APE?
There are two possible options:
• Return the RUGGEDCOM APE module to Siemens and request a re-install.
This service is not covered by warranty.
• Restore the backup image that was made before commissioning the
RUGGEDCOM APE module.
How do I recover an image of the original factory settings?
Siemens strongly recommends creating a backup image of the RUGGEDCOM
APE before it is configured. If this image is available, it can be easily restored.
If an original backup image is not available, contact Siemens Customer Support
for assistance. In most cases, the RUGGEDCOM APE module must be returned
to the factory to be re-imaged. This service is not covered by warranty.
Does the RUGGEDCOM APE support a Real Time Operating System (RTOS)?
The software distributed by Siemens does not include an RTOS component.
However, this software could be installed.
Does the RUGGEDCOM APE have a serial port?
The RUGGEDCOM APE does not have serial ports.
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