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Symptom
A file cannot be played.
A JPEG image file cannot be
viewed.
A video file cannot be played.
A WMA file cannot be played.
An AAC file cannot be played.
The titles of folders/files/tile
names are not displayed
correctly.
File names are not displayed
properly.
It takes time until playback
starts.
A USB device which has been
used on another device
does not
work.
Audio track/file
transfer
Symptom
You cannot start transferring
onto a USB device.
Transferring
stops before it is
finished.
Problems
and solutions
• The extension
of the file name or file format is not correct. See "Playable
Discs!
Files on a USB Device"
(page 6).
• Check the [MEDIA]
setting (page 32).
• The system
can play to a depth of 8 lk)lders only.
• Check that the number of folders
is 200 or less.
• Check that the number of audio tiles/JPEG
image files in the folder
is 150 or
less.
• Files that are encrypted
or protected
by passwords,
etc. cannot be played.
• The JPEG image tile is larger than 3,072 (width)
x 2,048 (height) pixels in
normal format, or more than 2,000,000
pixels in progressive
format which is
mainly used on lnternet
Web sites.
• The video file is larger than 720 (width)
x 576 (height).
• A WMA tile that is in WMA
DRM, WMA Lossless,
or WMA PRO format
cannot be played.
• An AAC tile that is in AAC DRM or AAC Lossless
lk)rmat cannot be played.
• The system
can only display
numbers
and letters of the alphabet.
Other
characters
are displayed
as [ ].
• The character
codes that can be displayed
by this system
are numbers
and letters
of the alphabet
only. Other characters
are not displayed
correctly.
• After the system
reads all files on the USB device, playback
may take more
time than usual if:
there are many li_lders or tiles on the USB device.
the folder or file organization
structure
is very complex.
the memory
capacity
is very large.
the tile size is extremely
large.
the internal
memory
is fragmented.
• The system
is playing
an audio file in AAC format.
• It may be recorded
in an unsupported
format.
If so, first take the precaution
of
backing up important
tiles on the USB device by copying
them to your
computer
hard disk. Next, format the USB device in FATI 2, FATI 6, or FAT32
format,
and transfer the tiles to the USB device again.
Problems
and solutions
• The following
problems
may have occurred.
The USB device
is full.
The number of audio tiles and folders
on the USB device has reached
the
upper limit.
The USB device
is write-protected.
• The communication
speed of the USB device
is extremely
slow. Connect
a
USB device that this system
can play.
• If the transferring
and erasing operations
are repeated
multiple
times, the tile
structure within the USB device becomes
complex.
Follow the procedure
in the
operating
instructions
of the USB device to format the USB device.
If the
problem persists,
contact
your nearest Sony dealer.
• The USB device is fulh
• The number of audio tiles and folders on the USB device has reached the upper
limit.
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