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CALLER ID OPERATION
16
CALLER ID SUBSCRIPTION
Caller ID is a subscription service available
from your telephone service provider. For the
Caller ID feature to work on the unit, you
must subscribe to the service.
To receive Caller ID information for a Call
Waiting call, you must subscribe to
combined Call Waiting Caller ID service from
your telephone service provider. Even if you
subscribe to both Caller ID and Call Waiting
services separately, it is possible that you are
not subscribed to the combined service.
MISSING CALLER ID DATA
If a caller chooses to partially or completely
"block" Caller ID information, a message will
appear on the display indicating that the
name and/or phone has been blocked. The
call will display as a Caller ID record, showing
time and date information, and the message
"
". Other messages that might
appear to indicate missing Caller ID data, are
"
", "
" or "
". These messages indicate that
complete Caller ID data was not sent.
CALLER ID DISPLAY
If you have subscribed to Caller ID service
from your telephone company, each
handset's display will show the telephone
number and the name of the incoming call (if
available), as well as the date and time the call
is received. The information will display on
the LCD while the phone is ringing (after
the first ring), and is then stored in the
unit's Caller ID database.
If the name or number is larger than 12
characters in length, the first 12 characters
will display on the handset's screen.
To view the remaining characters,
MUTE
1
Press
(on the side of the
handset).
MUTE
2
Press
again to view the date
and time of the call, as well as the
Caller ID record number and the
Repeat Indicator.
CALL WAITING CALLER ID
If you subscribe to Call Waiting Caller ID
(combined service), you will receive Caller ID
information (if available) from Call Waiting
calls. During a phone call, you will hear a
beep to indicate the presence of a Call
Waiting call. Shortly afterward, the Caller ID
information will appear on the handset LCD.
You can then choose to answer the call, by
FLS
pressing
, or let the incoming call
continue to ring.
REVIEWING CALLER ID
RECORDS
The unit can store 50 of the most recent
Caller ID records. The records are stored in
the base unit and can be accessed by any
handset. Caller ID records are numbered
sequentially, in the order in which they are
received. When the 50 record memory is full,
the oldest record will be deleted automatically
each time a new record is received.
To view the Caller ID records stored in
memory:
CID
Press
to enter the Caller ID
1
database. The LCD will display the
number of CID records:
2
Press
to view the most recent
record.
3
The first display screen will show the
name and the phone number, if
available.
4
MUTE
Press
to toggle to the second
display screen, which will show the
record number, the time and date of
the call, and the Repeat counter (see
"Repeat Counter" section).
5
MUTE
Press
again to toggle back to
the name and number display OR
press
to continue scrolling to the
next most recent record. (Press
view earlier records and press
view later records).
6
OFF
Press
to exit, or wait 15 seconds
and the LCD will revert back to the
standby display.
REPEAT COUNTER
The unit is programmed to automatically
condense all calls from the same phone
number within the same day as a single Caller
ID record. This feature saves memory and
prevents the Caller ID log from being filled
with duplicate records from frequent callers.
Each time that a repeat caller calls again
within the same calendar date, the unit will
condense the calls into one Caller ID record,
listing only the time of the most recent call.
When viewing a Caller ID record, press
MUTE
to toggle to the screen that contains
the record number, the time and date of the
call, and the Repeat Counter. The Repeat
Counter is located in the upper right side of
the display. The number displayed in the
Repeat Counter indicates how many times the
repeat caller called that day. For example, if a
Caller ID record displays a Repeat count of
"3", this indicates that the caller called 3
times that day.
NOTE:
You will never see a Repeat count of "1", because
a call is not considered a Repeat until the caller
has called twice. A Repeat count of "0" indicates
that the Caller ID record is not a repeat call
because the caller only called one time.
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