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Table of Contents
Troubleshooting
Related Manuals for US Robotics USR9002
Summary of Contents for US Robotics USR9002
- Page 1 ADSL USB/Ethernet Modem Quick Installation Guide for Windows 95B (OSR2), 98, NT 4.0, 2000, Me, XP (or later), Linux, and Macintosh Operating Systems * English Model 9002 Part Number R24.0265.00 * USB is not supported in Windows 95 and NT 4.0...
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Page 2: Table Of Contents
Table of Contents Installation Overview & System Requirements ...1 What You Need Before You Begin... 1 Computer Requirements... 1 Power Requirements ... 2 Should You Connect via Ethernet or USB?...3 Windows Installation ...4 Step 1. Connect Microfilters (If Necessary)... 4 Connect Microfilters to Telephone Devices ... - Page 3 U.S. Robotics Corporation 935 National Parkway Schaumburg, Illinois 60173-5157 No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as a translation, transformation, or adaptation) without written permission from U.S.
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Page 4: Installation Overview & System Requirements
• 32 MB RAM • 10 MB hard disk space • Internet Explorer or Netscape Navigator 4.0 or later Web browser • A host computer running Windows 95 (With Service Pack 2 installed), 98, NT 4.0, 2000, Me, XP (or later), Linux, or a Macintosh OS 8.6 - 9.x computer •... -
Page 5: Windows Installation
Windows Installation Step 1. Connect Microfilters (If Necessary) If there are no microfilters included in your package and your ISP did not provide any, skip to Step 2 of these installation instructions. If microfilters are required, install one on each telephone device (telephones, answering machines, and fax machines) that shares the same phone line as the ADSL signal. -
Page 6: Connect The Ethernet Or Usb Cable
Connect the Ethernet or USB Cable Follow the instructions below for the connection type (Ethernet or USB) you selected in Step 2. Ethernet • Insert one end of the Ethernet cable to the “ENET” port on the back of the U.S. Robotics SureCon- nect ADSL USB/Ethernet Modem. -
Page 7: Macintosh Os 8.6 - 9.X Installation (Usb Only)
Click Start, select Settings, and then double-click Windows 2000 Network and Dial Up Connections. Windows 98 and Double-click My Computer and then double-click Dial Up Windows Me Networking. Windows XP Click Start, click Control Panel, and then double-click Network Connections. Look for your ISP’s dial-up connec- tion icon and double-click it. -
Page 8: Operating The Modem
The Encapsulation Type you selected will dictate which components need to be configured. Use the table below to help you identify which components you will need to configure, and how you will need to configure them, depending on your Encapsulation and Connection Type. Remote Communica- Connect... -
Page 9: Linux Installation (Usb Only)
Modem Mode - PPPoE or PPPoA As mentioned previously, when configured to operate in Modem mode, the system software expects you to dial a phone number to connect to your Internet provider. Because you are connecting via ADSL, no dialing actually takes place; you just have to go through the steps of dialing to get connected to the Internet. -
Page 10: Pppoa Interface
A list will display all interfaces on your system. Locate the ADIModem interface. Once the interface is located, you can configure it using either one of the following methods: • DHCP • Static IP Address Configure Interface Using DHCP Confirm that your server provides a DHCP server. If it does, then run the following script: USR_USB/ADI_PPPOE/./godhcp To confirm the interface is operational and it has an IP address assigned,... -
Page 11: Troubleshooting Tips
Power is being received from the power supply in the wall On Green jack. No power is detected. A physical connection between the modem and the com- On Green puter, through the Ethernet cable, has been established and detected. ENET Flashing Green Data traffic is flowing. -
Page 12: Technical Support
I password protected my SureConnection lock and I don’t remember my password. You will need to uninstall the SureConnect Utility and reinstall it in order to deactivate the password. Once you reinstall the SureConnect Utility, there will be no password activated. Refer to the uninstallation instructions located on the Installation CD-ROM or by clicking the Help button in the SureConnect Utility. -
Page 13: U.s. Robotics Corporation Limited Warranty
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. - Page 14 WARRANTIES EXCLUSIVE: IF A U.S. ROBOTICS PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT U.S. ROBOTICS’S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF...
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