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US Robotics USR3056 Quick Installation Manual

56k pc card winmodem with xjack connector windows 95, 98, me, 2000, and xp

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U.S. Robotics 56K PC Card Winmodem
®
with XJACK
Connector
Quick Installation Guide for
Windows 95, 98, Me, 2000, and XP
Operating Systems
Model 3056
Part Number R24.0322.00

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Summary of Contents for US Robotics USR3056

  • Page 1 U.S. Robotics 56K PC Card Winmodem ® with XJACK Connector Quick Installation Guide for Windows 95, 98, Me, 2000, and XP Operating Systems Model 3056 Part Number R24.0322.00...
  • Page 3: Package Contents

    Technical Support department, you will need the serial number and the model number to receive assistance. If you need to get assistance or download drivers from the Web site, you will need the product ID. Model Number 3056 Product ID USR3056 ® Connector package Serial Number...
  • Page 4 Installing the U.S. Robotics 56K PC Card Winmodem with ® XJACK Connector Step One: Install the modem. Turn off your computer. Insert the modem into the PC card slot in your computer. The top of the modem has an arrow indicating which end should be inserted into the computer.
  • Page 5 Windows 2000 Turn on your computer and log in. Insert the Installation CD-ROM into your CD- ROM drive. If the License Agreement window appears, click No. When the Found New Hardware Wizard detects your modem, click Next. Select Search for a suitable driver for my device (recommended) and click Next.
  • Page 6: Troubleshooting

    Would you like to install the Classic PhoneTools software? Classic PhoneTools software allows your computer to perform the functions of a fax machine, answering machine, and speakerphone all in one application. (Answering machine and speakerphone capabilities are only available with voice modems.) You can also use Classic PhoneTools to connect to another computer, electronic bulletin board service (BBS), or office network using terminal emulation.
  • Page 7 Windows XP (Classic View): Double-click the Phone and Modem Options icon. Windows XP (Category View): and Internet Connections, and then Phone and Modem Options. Windows 2000: Click Windows Start, Settings, and then Control Panel. Double-click the Phone and Modem Options icon. Click the Modems tab.
  • Page 8 For more troubleshooting help, review these common issues: My computer isn’t recognizing my modem. Possible solution: You may be using an IRQ that is already in use. To function properly, your modem needs to be assigned to a free IRQ. The Plug and Play function of Windows should locate a free IRQ (if one exists) for your modem.
  • Page 9 Modems tab. Look for another modem already installed in your computer. The COM port that it is using is listed to the right of the modem description. Windows XP (Category View): Click Windows Start, Control Panel, Network and Internet Connections, and then Phone and Modem Options. Click the Modems tab.
  • Page 10 Double-click the Phone and Modem Options icon and then click the Modems tab. You will see a list of installed modems. Windows XP (Category View): Click Windows Start, Control Panel, Network and Internet Connections, and Phone and Modem Options. Click the Modems tab.
  • Page 11 My modem is responding but is reporting a No Dial Tone message. Possible solution: Your phone cord may not be plugged into the modem’s XJACK connector. Also make sure the other end of the phone cord is plugged into a working telephone wall jack.
  • Page 12 Type ATE1 and press ENTER. You may not see the letters, which is fine. Type ATX3DT and the phone number of a local ISP (Internet Service Provider) or BBS number. Press ENTER. If the modem dials out and connects, either have your phone line checked or try adding X3 to the Extra Settings field in your modem’s Properties window.
  • Page 13 If you have voice mail provided by your phone company, your dial tone may be altered when messages are waiting. Retrieve your voice mail to restore a normal dial tone. Note: If you are unable to retrieve the messages, you may want to add five commas to the beginning of the number to be dialed.
  • Page 14: Support Resources

    • For a V.90 connection, your modem must be connecting to a V.90/56K server. A pair of 56K modems will not connect to each other at V.90/ 56K speeds. Support Resources If you have not fixed your problem after trying the suggestions in the Troubleshooting section of this guide, you can receive additional help via one of these convenient resources: Support section of the U.S.
  • Page 15: For Canadian Modem Users

    compatible modular jack that is also compliant. See this document for details. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0).
  • Page 16 apparatus set out in the interference-causing equipment standard entitled Digital Apparatus, ICES-003 of Industry Canada. NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all devices does not exceed 5.
  • Page 17 replace the defective item, or if neither of the two foregoing options is reasonably available, U.S. Robotics may, in its sole discretion, refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of U.S. Robotics. Replacement products may be new or reconditioned.
  • Page 18 ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF U.S.
  • Page 21 Technical Support department, you will need the serial number and the model number to receive assistance. If you need to get assistance or download drivers from the Web site, you will need the product ID. Model Number 3056 Product ID USR3056 ® Connector package Serial Number...
  • Page 22 Installing the U.S. Robotics 56K PC Card Winmodem with ® XJACK Connector Step One: Install the modem. Turn off your computer. Insert the modem into the PC card slot in your computer. The top of the modem has an arrow indicating which end should be inserted into the computer.
  • Page 23 Windows 2000 Turn on your computer and log in. Insert the Installation CD-ROM into your CD- ROM drive. If the License Agreement window appears, click No. When the Found New Hardware Wizard detects your modem, click Next. Select Search for a suitable driver for my device (recommended) and click Next.
  • Page 24 Would you like to install the Classic PhoneTools software? Classic PhoneTools software allows your computer to perform the functions of a fax machine, answering machine, and speakerphone all in one application. (Answering machine and speakerphone capabilities are only available with voice modems.) You can also use Classic PhoneTools to connect to another computer, electronic bulletin board service (BBS), or office network using terminal emulation.
  • Page 25 Windows XP (Classic View): Double-click the Phone and Modem Options icon. Windows XP (Category View): and Internet Connections, and then Phone and Modem Options. Windows 2000: Click Windows Start, Settings, and then Control Panel. Double-click the Phone and Modem Options icon. Click the Modems tab.
  • Page 26 For more troubleshooting help, review these common issues: My computer isn’t recognizing my modem. Possible solution: You may be using an IRQ that is already in use. To function properly, your modem needs to be assigned to a free IRQ. The Plug and Play function of Windows should locate a free IRQ (if one exists) for your modem.
  • Page 27 Modems tab. Look for another modem already installed in your computer. The COM port that it is using is listed to the right of the modem description. Windows XP (Category View): Click Windows Start, Control Panel, Network and Internet Connections, and then Phone and Modem Options. Click the Modems tab.
  • Page 28 Double-click the Phone and Modem Options icon and then click the Modems tab. You will see a list of installed modems. Windows XP (Category View): Click Windows Start, Control Panel, Network and Internet Connections, and Phone and Modem Options. Click the Modems tab.
  • Page 29 My modem is responding but is reporting a No Dial Tone message. Possible solution: Your phone cord may not be plugged into the modem’s XJACK connector. Also make sure the other end of the phone cord is plugged into a working telephone wall jack.
  • Page 30 Type ATE1 and press ENTER. You may not see the letters, which is fine. Type ATX3DT and the phone number of a local ISP (Internet Service Provider) or BBS number. Press ENTER. If the modem dials out and connects, either have your phone line checked or try adding X3 to the Extra Settings field in your modem’s Properties window.
  • Page 31 If you have voice mail provided by your phone company, your dial tone may be altered when messages are waiting. Retrieve your voice mail to restore a normal dial tone. Note: If you are unable to retrieve the messages, you may want to add five commas to the beginning of the number to be dialed.
  • Page 32 • For a V.90 connection, your modem must be connecting to a V.90/56K server. A pair of 56K modems will not connect to each other at V.90/ 56K speeds. Support Resources If you have not fixed your problem after trying the suggestions in the Troubleshooting section of this guide, you can receive additional help via one of these convenient resources: Support section of the U.S.
  • Page 33 compatible modular jack that is also compliant. See this document for details. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0).
  • Page 34 apparatus set out in the interference-causing equipment standard entitled Digital Apparatus, ICES-003 of Industry Canada. NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all devices does not exceed 5.
  • Page 35 Network Compatibility Declaration: This equipment is designed to work satisfactorily on all European Union PSTN networks. This equipment is supplied with a suitable PSTN connector for the country in which it was supplied. If it is required to use this equipment on a different network to the one for which it was supplied, the user is advised to contact the vendor for guidance regarding connection.
  • Page 36 received by U.S. Robotics. The repaired or replaced item will be shipped to Customer, at U.S. Robotics’s expense, not later than thirty (30) days after U.S. Robotics receives the defective product. U.S. Robotics shall not be responsible for any software, firmware, information, or memory data of Customer contained in, stored on, or integrated with any products returned to U.S.
  • Page 39 U.S. Robotics Corporation 935 National Parkway Schaumburg, Illinois 60173-5157 No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as a translation, transformation, or adaptation) without written permission from U.S.

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