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travelling between the nearest branch office or Rheem Accredited Service
Agent's / Centre's office and the installed site shall be the owner's responsibility.
2.5
Where the water heater is installed in a position that does not allow safe or ready access,
the cost of that access, including the cost of additional materials handling and/or safety
equipment, shall be the owner's responsibility. In other words, the cost of dismantling or
removing cupboards, doors or walls and the cost of any special equipment to bring the
water heater to floor or ground level or to a serviceable position is not covered by this
warranty.
2.6
This warranty only applies to the original and genuine Rheem water heater in its original
installed location and any genuine Rheem replacement parts.
2.7
The Rheem warranty does not cover faults that are a result of:
a)
Accidental damage to the water heater or any component (for example: (i) Acts of
God such as floods, storms, fires, lightning strikes and the like; and (ii) third party
acts or omissions).
b)
Misuse or abnormal use of the water heater.
c)
Installation not in accordance with the Owner's Guide and Installation Instructions or
with relevant statutory and local requirements in the State or Territory in which the
water heater is installed.
d)
Connection at any time to a water supply that does not comply with the water supply
guidelines as outlined in the Owner's Guide and Installation Instructions.
e)
Repairs, attempts to repair or modifications to the water heater by a person other
than Rheem Service or a Rheem Accredited Service Agent / Centre.
f)
Faulty plumbing or faulty power supply.
g)
Failure to maintain the water heater in accordance with the Owner's Guide and
Installation Instructions.
h)
Transport damage.
i)
Fair wear and tear from adverse conditions (for example, corrosion).
j)
Cosmetic defects.
2.8
Subject to any statutory provisions to the contrary, this warranty excludes any and all
claims for damage to furniture, carpet, walls, foundations or any other consequential loss
either directly or indirectly due to leakage from the water heater, or due to leakage from
fittings and/ or pipe work of metal, plastic or other materials caused by water temperature,
workmanship or other modes of failure.
2.9
If the water heater is not sized to supply the hot water demand in accordance with the
guidelines in the Rheem water heater literature, any resultant fault will not be covered by
the Rheem warranty.
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