Table of Contents
Advertisement
TROUBLESHOOTING & WARRANTY
LIMITED WARRANTY
Any repair, replacement, or warranty service, and all
questions about this product should be directed to W
Appliance Co. at 1 (855) 855-0294 from the USA or
Puerto Rico.
W Appliance Co. warrants to the original purchaser
that the product will be free from defects in material,
parts and workmanship for the period designated for
this product. The warranty commences the day the
product is purchased and covers up to a period of
1 year (12 months) for labor/1 year (12 months) for
parts (manufacturing defects only)/and a total of 5
years (60 months) for compressor part only.
W Appliance Co. agrees that it will, at its option,
replace the defective product with either a new
or remanufactured unit equivalent to your original
purchase during the warranty period.
Exclusions: This warranty does not apply to the below:
1. If the appearance or exterior of the product has
been damaged or defaced, altered or modified in
design or construction.
2. If the product original serial number has been
altered or removed or cannot be readily determined.
3. If there is damaged due to power line surge, user
damage to the AC power cord or connection to
improper voltage source.
4. If damage is due to general misuse, accidents or
acts of God.
5. If repair attempts are done by unauthorized service
agents, use of parts other than genuine parts or
parts obtained from persons other than authorized
service companies.
6. On units that have been transferred from the
original owner.
7. On products that have been purchased as
refurbished, like new, second-hand, in a "As-Is" or
"Final Sale" terms.
8. To products used in a commercial or rental setting.
9. To products used in settings other than ordinary
household use or used other than in accordance
with the provided instructions.
10. To damages for service calls for improper
installations.
11. To glass parts and other accessory items that are
included with the unit.
12. Transportation and shipping costs associated with
the replacement of the unit.
13. Food loss for loss due to product failure or delay in
service, repair or replacement.
14. Service calls to instruct you how to use your
product.
15. Service calls to repair or replace the house fuse,
reset the circuit breaker or correct the wiring in
the house.
REPAIR OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CUSTOMER; W Appliance Co. SHALL NOT BE
LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT
TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
OF FITNESS FOR A PARTICULAR PURPOSE ON THIS
PRODUCT IS LIMITED TO THE DURATION OF THE
WARRANTY.
Some states do not allow the exclusion or limitations
of incidental or consequential damages, or limitations
on how long the warranty lasts. In these cases the
above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you
may also have other rights which vary from state to
state.
Obtaining Service: To obtain service, product
literature, supplies or accessories please call
1 (855) 855-0294 to create a ticket for exchange/
repair. Please make sure to provide the date of
purchase, model number and a brief description of
the problem. Our customer service representative will
contact you or send detailed return instructions.
W Appliance Co. does not warrant that the appliance
will work properly in all environmental conditions, and
makes no warranty and representation, either implied
or expressed, with respect to the quality, performance,
merchantability, or fitness for a particular purpose
other than the purpose identified within this user's
manual. W Appliance Co. has made every effort
to ensure that this user's manual is accurate and
disclaims liability for any inaccuracies or omissions
that may have occurred. Information in this user's
manual is subject to change without notice and
does not represent a commitment on the part of W
Appliance Co.. W Appliance Co. reserves the right
to make improvements to this user's manual and/
or to the products described in this user's manual at
any time without notice. If you find information in this
manual that is incorrect, misleading, or incomplete,
please contact us at 1- 855-855-0294.
W Appliance Co.,
1356 Broadway
New York, NY 10018
Page 19
Advertisement
Table of Contents
