IBM 5225 Operator's Manual page 86

Step7
Ensure that the forms are not damaged (buckled,
twisted, crumpled, or creased). Replace if
necessary (see Chapter 3 for forms loading
information).
Step 8
If you are using multipart forms, ensure that they
are securely fastened on the edges and between pages,
and that the tractor pins fit completely through all
the margin holes.
Step9
Check the ribbon and the ribbon path for a ribbon
jam or damaged ribbon. Clear jams by turning the
ribbon spools, or replacing the ribbon if necessary
(see Chapter 4 for ribbon replacement information).
Step 10
Switch off the printer power.
-
Step 11
Ensure that the address switches are set correctly
(see "Address Switches" in Chapter 2).
Step 12
Close the top cover and front door.
Step 13.
Switch the printer on and wait 1 minute for the
automatic test to run (the automatic test is
complete when the display is blank, C, or D).
Step 14
Retry the operation that was in progress when
the problem occurred.
Step 15
If the same problem exists, record the information
listed on the Service Request Checklist and request
service.
Solving Printer Problems 6-3