True SPL1300 Owner's Manual page 4

Thank You for Choosing TRUE!
Since its founding in 1981, TRUE Fitness has been built on two core guiding principles: Build the highest quality
products and support them with superior service. Today, TRUE is the global leader in premium fi tness equipment for the
commercial and residential markets.
Over the years, the fi tness industry has changed, new markets have sprung up, and the needs of our customers have
evolved, but those principles remain constant, and we remain ever-vigilant in working to achieve them.
In keeping with our values, TRUE has always strived to equip our machines with the latest technology and safety features
since the beginning, giving our customers the very best exercise experience possible while providing peace of mind.
As your dedicated partner, we will do whatever it takes to keep your facility going strong. Our experienced team provides
end-to-end service, from facility planning and maintenance to providing your machines with the newest technologies. You
can count on TRUE Fitness for the best service in the industry, provided by a team focused on optimizing the life of your
equipment.
Contacting Our Support Team
Before you contact TRUE, we recommend gathering the serial number, model number, and a brief description of the
reason for your request. After you have all the pertinent information, we suggest you contact your selling dealer or local
service company to set up an appointment. If you are not familiar with who is in your area, you can visit
https://shop.truefi tness.com/store-locator/ and use our store locator to obtain the contact information for the closest dealer.
If you still need help, please contact our product support team.
Address
Phone
Email
Hours of Operation
Contacting Our Sales Team
Interested in owning more TRUE products? Please contact us with any product inquires so that we may direct you to the
appropriate sales representative to help answer your questions.
Address
Phone
Email
Hours of Operation
4
TRUE Fitness
Attn: Product Support
865 Hoff Road
St. Louis, MO 63366
800.883.8783
service@truefi tness.com
Monday - Thursday 8:30am - 6:00pm (CST)
Friday 8:30am - 5:00pm (CST)
TRUE Fitness
Attn: Sales Department
865 Hoff Road
St. Louis, MO 63366
800.426.6570
sales@truefi tness.com
Monday - Friday 8:30am - 5:00pm (CST)