Troubleshooting For Paper Jam - Olivetti d-COLOR P3100 Manual

3.3

Troubleshooting for paper jam

3.3 Troubleshooting for paper jam
Symptom
Multiple sheets are fed out as a
stack of paper.
A paper jam message persists.
A paper jam has occurred during
2-sided printing.
d-COLOR P3100
Cause
Sheet edges are not aligned.
Paper is damp.
This machine must be reset.
A jammed paper or slip of paper
remains inside this machine.
Invalid paper (paper of an invalid
size, thickness, or type) is used.
A paper jam has not yet cleared.
Action
Remove sheets, align their edg-
es, then load them into a tray
again.
Remove the damp paper, then
replace it with new dry paper.
Open and close the Right Door
of this machine to reset.
Recheck the paper path, then
check that all paper jams are
cleared.
Use our recommended paper.
For information on the available
paper, refer to [User's Guide In-
troduction].
2-sided printing is available for
plain paper (recycled paper) of
15-15/16 to 23-15/16 lb (60 to 90
2
g/m ) or thick paper of 24-3/16
to 55-7/8 lb (91 to 210 g/m
Specify the correct paper type
using the printer driver.
For information on the available
paper, refer to [User's Guide In-
troduction].
Do not load sheets of different
types together.
Do not use an envelope, label
sheet, letterhead, postcard,
glossy paper, or single side only
paper for 2-sided printing.
Recheck the paper path, then
check that all paper jams are
cleared.
3
2
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