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The repairs listed in this section are the only repairs that are
allowed to be performed on the V3 phone in the field. The repair
code and the problem found code must be indicated on your service
link claim for each repair or the claim will be rejected.
Customer
SVL
Complaint
problem
found
code
Keypad does
MKP01
not function
No Display
DIM01
Missing lines
DIS02
on CLI
Display
Missing lines
DIM02
on main
Display
Use proper
-Problem
problem
not listed
found
-
codes.
Unauthorize
(not codes
above)
d repair
All defective parts are subject to audit, if a claim is found with a part that is not
defective the entire claim will be rejected.
Document –ED05020 rev.1.0
This document is considered an uncontrolled document when printed
V3-Razor Repair Manual
Known Issues & Resolutions
V3-Razor Known Issues
Root Cause
Gold pads on
keypad
misaligned
with metal
dome
Loose 40 pin
display flex
connector
Defective CLI
Display
Defective main
Display
N/A
Page 26
Resolution/
Repair
Service
code
centre action
Replace Keypad
RMP01
flex assembly
Reconnect Flex
RAS01
Replace Display
RMP01
Assembly
Replace Display
RMP01
Assembly
Send to
FWD01
assigned
repair centre
Associated
Repair
Part #
Category
8489976N02
Minor
(02/22/05)
8489876N02
Basic
Quantity = 0
(02/22/05)
7290086N01
Minor
(02/22/05)
7290086N01
Minor
(02/22/05)
NA
Send-mot
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