Lexmark CS927 User Manual page 155

Troubleshooting
Action
Step 3
a
Reduce the number of pages to print.
b
Print the document.
Are the pages collated correctly?
Tray linking does not work
Action
Step 1
a
Check if the trays contain the same paper size and paper type.
b
Check if the paper guides are positioned correctly.
c
Print the document.
Do the trays link correctly?
Step 2
a
From the control panel, touch Settings > Paper > Tray
Configuration > Paper Size/Type
b
Set the paper size and paper type to match the paper loaded
in the linked trays.
c
Print the document.
Do the trays link correctly?
Step 3
a
Make sure that Tray Linking is set to Automatic. For more
information, see
b
Print the document.
Do the trays link correctly?
Check tray connection
Try one or more of the following:
•
Turn off the printer, wait for about 10 seconds, and then turn it back on.
If the error occurs a second time, then:
1
Turn off the printer.
2
Unplug the power cord from the electrical outlet.
3
Remove the indicated tray.
4
Insert the tray.
"Linking trays" on page 33.
Yes No
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
The problem is Contact
solved. support.
155
customer
customer