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Lexmark CS310 Series User Manual

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See also: Driver Manual , Administrator's Manual
CS310 Series
User's Guide
October 2012
www.lexmark.com
Machine type(s):
5027
Model(s):
210, 230

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Summary of Contents for Lexmark CS310 Series

  • Page 1 CS310 Series User's Guide October 2012 www.lexmark.com Machine type(s): 5027 Model(s): 210, 230...

  • Page 2: Table Of Contents

    Contents Contents Safety information..................5 Learning about the printer................7 Finding information about the printer......................7 Selecting a location for the printer......................8 Printer configurations..........................9 Using the printer control panel.......................10 Understanding the colors of the Sleep button and indicator lights............11 Using the Embedded Web Server......................11 Additional printer setup................13 Installing internal options........................13 Installing hardware options........................17...

  • Page 3: Contents

    Contents Canceling a print job..........................53 Understanding the printer menus..............55 Menus list..............................55 Supplies menu............................55 Paper menu.............................56 Reports menu............................66 Network/Ports menu..........................67 Security menu............................74 Settings menu............................75 Saving money and the environment............91 Saving paper and toner...........................91 Saving energy............................92 Recycling..............................95 Securing the printer...................97 Statement of Volatility..........................97 Erasing volatile memory..........................97 Erasing non‑volatile memory........................97 Finding printer security information.......................98...

  • Page 4: Contents

    Contents Restoring factory default settings......................126 Clearing jams....................127 Avoiding jams............................127 Understanding jam messages and locations..................129 Jam, manual feeder [251.xx].........................130 Jam, MP feeder [250.xx]........................130 Jam, standard bin [203.xx]........................132 Jam, front door [20y.xx]........................133 Jam, duplex area. Open front door. [23y.xx]..................134 Jam, fuser. Open front door. [202.xx]....................135 Jam, tray [x] [24y.xx]..........................136 Troubleshooting..................138 Understanding the printer messages....................138...

  • Page 5: Safety Information

    Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
  • Page 6 Safety information CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. SAVE THESE INSTRUCTIONS.

  • Page 7: Learning About The Printer

    Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web • Connecting the printer site at http://support.lexmark.com. •...

  • Page 8: Selecting A Location For The Printer

    Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark Support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.

  • Page 9: Printer Configurations

    Learning about the printer Right side 152.4 mm (6 in.) Front 508 mm (20 in.) Left side 76.2 mm (3 in.) Rear 101.6 mm (4 in.) 254 mm (10 in.) Printer configurations...

  • Page 10: Using The Printer Control Panel

    Learning about the printer Printer control panel Standard bin 250-sheet tray (Tray 1) Manual feeder Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2) Using the printer control panel Use the Menus button Open the menus. Notes: • The menus are available only when the printer is in Ready state. •...

  • Page 11: Understanding The Colors Of The Sleep Button And Indicator Lights

    Learning about the printer Understanding the colors of the Sleep button and indicator lights The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition. Indicator light color and its corresponding printer status Indicator light Printer status The printer is off or in Hibernate mode.
  • Page 12 Learning about the printer Open a Web browser, and then type the printer IP address in the address field. Press Enter. The Embedded Web Server page appears.

  • Page 13: Additional Printer Setup

    Additional printer setup Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 14 Additional printer setup An optional memory card can be purchased separately and attached to the controller board. Access the controller board at the back of the printer. Note: This task requires a flat‑head screwdriver. Turn the screws counterclockwise to remove them. Slightly open the controller board access cover, and then shift to the right to remove it.
  • Page 15 Additional printer setup Locate the memory card connector on the controller board. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. Unpack the memory card.
  • Page 16 Additional printer setup Align the notch (1) on the memory card with the ridge (2) on the connector. Push the memory card straight into the connector, and then push it into the controller board wall until it clicks into place.

  • Page 17: Installing Hardware Options

    Additional printer setup Reattach the cover. Turn the screws clockwise to lock the cover. Installing hardware options Order of installation CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 18 Additional printer setup Installing a 650‑sheet duo tray The printer supports an optional 650‑sheet duo tray (Tray 2) with an integrated multipurpose feeder. CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

  • Page 19: Attaching Cables

    Additional printer setup Install the dust cover. Note: When the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver”...

  • Page 20: Setting Up The Printer Software

    From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package.

  • Page 21: Updating Available Options In The Printer Driver

    Additional printer setup In Windows 7 or earlier Click or click Start, and then click Run. In the Start Search or Run dialog, type D:\setup.exe. Press Enter, or click OK. In Macintosh Click the CD icon on the desktop. Note: D is the letter of your CD or DVD drive. Click Install, and then follow the instructions on the computer screen.

  • Page 22: Networking

    From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package.
  • Page 23 Additional printer setup If you are using the Software and Documentation CD and the installation dialog does not appear, then do the following: In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type: D:\setup.exe > OK In Windows 7 or earlier Click or click Start, and then click Run.

  • Page 24: Preparing To Set Up The Printer On A Wireless Network

    Additional printer setup Click +. Click the IP tab. Type the printer IP address in the address field, and then click Add. • For AppleTalk printing: Notes: – Make sure AppleTalk is activated on your printer. – This feature is supported only in Mac OS X version 10.5. From the Apple menu, navigate to: System Preferences >...
  • Page 25 Additional printer setup Notes: – If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter, and then look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.

  • Page 26: Connecting The Printer To A Wireless Network Using The Printer Software

    • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Note: The software installer package containing the Wireless Setup Utility is found in the drivers section.

  • Page 27: Connecting The Printer To A Wireless Network Using The Embedded Web Server

    • Install the printer on additional network computers. Installing the Wireless Setup Assistant Go to the Lexmark Web site at http://support.lexmark.com. Download the latest Wireless Setup Assistant application. Double‑click the downloaded software installer package. Follow the instructions on the computer screen.

  • Page 28: Verifying Printer Setup

    Additional printer setup Notes: • View the printer IP address on the printer control panel. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...

  • Page 29: Printing A Network Setup Page

    Additional printer setup Printing a network setup page If the printer is connected to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. From the printer control panel, navigate to: >...

  • Page 30: Loading Paper And Specialty Media

    Loading paper and specialty media Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 127 and “Storing paper” on page 47. Setting the paper size and type From the printer control panel, navigate to: >...
  • Page 31 Loading paper and specialty media Squeeze, and then slide the width guide tab to the correct position for the paper you are loading. Squeeze, and then slide the length guide tab to the correct position for the paper you are loading.
  • Page 32 Loading paper and specialty media Notes: • Use the paper size indicators on the bottom of the tray to help position the guides. • If the paper is longer than letter‑size paper, then push the length guide and the length guide tab to extend it. Flex the sheets back and forth to loosen them, and then fan them.

  • Page 33: Loading The 650-Sheet Duo Tray

    Loading paper and specialty media Load the paper stack with the recommended printable side faceup. Insert the tray. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.

  • Page 34: Loading The Multipurpose Feeder

    Loading paper and specialty media Length guide tab Paper size indicator Width guide tab Loading the multipurpose feeder Push the multipurpose feeder latch to the left.
  • Page 35 Loading paper and specialty media Open the multipurpose feeder. Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. Prepare the paper for loading. • Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
  • Page 36 Loading paper and specialty media • Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives.

  • Page 37: Loading The Manual Feeder

    Loading paper and specialty media Load the paper, and then adjust the width guide to lightly touch the edge of the paper stack. • Load paper, card stock, and transparencies with the recommended printable side facedown and the top edge entering the printer first.
  • Page 38 Loading paper and specialty media One‑sided printing using a letterhead Two‑sided printing using a letterhead • Load envelope with the flap side up and against the right side of the paper guide. Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides. Note: To achieve the best possible print quality, use only high‑quality media designed for laser printers.

  • Page 39: Linking And Unlinking Trays

    Loading paper and specialty media Linking and unlinking trays When the paper size and paper type for any trays are the same, the printer will link those trays. When one linked tray becomes empty, paper will feed from the next linked tray. We recommend giving all unique paper, such as letterhead and different colored plain papers, a different custom type name so that the trays they are in will not automatically link.

  • Page 40: Assigning A Custom Paper Type Name

    Loading paper and specialty media Assigning a custom paper type name Assign a custom paper type name to a tray when linking or unlinking trays. Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field. Notes: •...

  • Page 41: Paper And Specialty Media Guide

    Paper and specialty media guide Paper and specialty media guide Using specialty media Tips on using letterhead • Use letterhead designed specifically for laser printers. • Print a test page on the letterhead being considered for use before buying large quantities. •...
  • Page 42 Paper and specialty media guide Source Printing Printable side Paper orientation Manual feeder One‑sided Facedown Load the sheet with the top edge entering the printer first. Manual feeder Two‑sided Faceup Load the sheet with the bottom edge entering the printer first. Multipurpose feeder One‑sided Facedown...

  • Page 43: Tips On Using Transparencies

    Paper and specialty media guide Source Printing Printable side Paper orientation Multipurpose feeder Two‑sided Faceup Load the sheet with the bottom edge entering the printer first. Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable for laser printers.

  • Page 44: Paper Guidelines

    Print samples on labels being considered for use before buying large quantities. • For more information on label printing, characteristics, and design, see the Card Stock & Label Guide at http://support.lexmark.com. • Use labels designed specifically for laser printers. •...

  • Page 45: Moisture Content

    Paper and specialty media guide Weight The printer trays can automatically feed paper weights up to 176‑g/m (47‑lb) bond grain long paper. The multipurpose feeder can automatically feed paper weights up to 176‑g/m (47‑lb) bond grain long paper. Paper lighter than 60 g/m (16 lb) might not be stiff enough to feed properly, causing jams.

  • Page 46: Selecting Preprinted Forms And Letterhead

    Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life).

  • Page 47: Storing Paper

    Paper and specialty media guide Thus, Lexmark seeks to educate customers and partners on minimizing the impact of paper. Using recycled paper is one way. Eliminating excessive and unnecessary paper consumption is another. Lexmark is well-equipped to help customers minimize printing and copying waste. In addition, the company encourages purchasing paper from suppliers who demonstrate their commitment to sustainable forestry practices.

  • Page 48: Supported Paper Sizes, Types, And Weights

    Paper and specialty media guide Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, select the closest larger listed size. Supported paper sizes Note: Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an integrated 100‑sheet multipurpose feeder.

  • Page 49: Supported Paper Types And Weights

    Paper and specialty media guide Paper size and dimension Standard 250‑sheet Optional 650‑sheet duo tray Manual Duplex tray feeder mode 550‑sheet tray Multipurpose feeder Universal 76 x 127 mm (3 x 5 in.) to 216 x 356 mm (8.5 x 14 in.) Universal 148 x 210 mm (5.8 x 8.3 in) to 216 x 356 mm (8.5 x 14...
  • Page 50 Paper and specialty media guide Paper type 250‑sheet tray 650‑sheet duo tray Manual feeder Duplex mode 550‑sheet tray Multipurpose feeder Plain Paper Card Stock Transparency Recycled Glossy Labels Bond Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x]...

  • Page 51: Printing

    Printing Printing Printing a document Printing a document From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. Send the print job: For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.

  • Page 52: Using Max Speed And Max Yield

    Printing Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...

  • Page 53: Printing Information Pages

    Printing Printing information pages For more information on printing information pages, see “Printing a menu settings page” on page 28 and “Printing a network setup page” on page 29. Printing a font sample list From the printer control panel, navigate to either of the following: >...
  • Page 54 Printing From the printer window, select the print job you want to cancel, and then delete it.

  • Page 55: Understanding The Printer Menus

    The menu items in this menu appear only in network printers or printers connected to print servers. Supplies menu Cyan, Magenta, Yellow, or Black Toner Cartridge Show the status of the cyan, magenta, yellow, or black toner cartridge. Nearly Low Very Low Replace Missing Defective Missing or Unresponsive Unsupported Invalid Region Non‑genuine Lexmark Cartridge...

  • Page 56: Paper Menu

    Show the status of the black or color imaging kit. Nearly Low Very Low Replace Missing Defective Missing or Unresponsive Unsupported Non‑genuine Lexmark Imaging Kit Waste Toner Bottle Show the status of the waste toner bottle. Near Full Replace Missing Maintenance Kit Show the status of the maintenance kit.
  • Page 57 Understanding the printer menus Paper Size/Type menu Tray [x] Size Specify the size of the paper loaded in each tray. Note: Letter is the US factory default setting. A4 is the international factory default setting. JIS‑B5 Letter Legal Executive Oficio (Mexico) Folio Universal Tray [x] Type...
  • Page 58 Understanding the printer menus MP Feeder Size Specify the size of the paper loaded in the multipurpose feeder. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 • From the Paper menu, set Configure MP to Cassette in order for MP Letter Feeder Size to appear as a menu.
  • Page 59 Understanding the printer menus Manual Paper Size Specify the size of the paper being manually loaded. Note: Letter is the US factory default setting. A4 is the international factory default setting. JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Manual Paper Type Specify the type of the paper being manually loaded.

  • Page 60: Configure Mp Menu

    Understanding the printer menus Configure MP menu Configure MP Determine when the printer selects paper from the multipurpose feeder. Cassette Notes: Manual • Cassette is the factory default setting. Cassette configures the First multipurpose feeder as the automatic paper source. •...
  • Page 61 Understanding the printer menus Glossy Texture Specify the relative texture of the glossy paper loaded. Smooth Note: Normal is the factory default setting. Normal Rough Heavy Glossy Texture Specify the relative texture of the heavy glossy paper loaded. Smooth Note: Normal is the factory default setting. Normal Rough Labels Texture...

  • Page 62: Paper Weight Menu

    Understanding the printer menus Custom [x] Texture Specify the relative texture of the custom paper loaded. Smooth Notes: Normal • Normal is the factory default setting. Rough • The options appear only if custom type is supported. Paper Weight menu Plain Weight Specify the relative weight of the plain paper loaded.
  • Page 63 Understanding the printer menus Envelope Weight Specify the relative weight of the envelope loaded. Light Note: Normal is the factory default setting. Normal Heavy Rough Envelope Weight Specify the relative weight of the rough envelope loaded. Light Note: Heavy is the factory default setting. Normal Heavy Letterhead Weight...

  • Page 64: Paper Loading Menu

    Understanding the printer menus Paper Loading menu Cardstock Loading Determine and set two‑sided printing for all print jobs that specify Cardstock as the paper type. Recycled Loading Determine and set two‑sided printing for all print jobs that specify Recycled as the paper type. Duplex Glossy Loading Determine and set two‑sided printing for all print jobs that specify...

  • Page 65: Custom Types Menu

    Understanding the printer menus Custom [x] Loading Determine and set two‑sided printing for all print jobs that specify Custom [x] as the paper type. Duplex Note: Custom [x] Loading is available only when the custom type is supported. Notes: • Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected from Printing Preferences or the Print dialog.

  • Page 66: Reports Menu

    Understanding the printer menus Portrait Width Set the width for portrait orientation. 3–8.5 inches Notes: 76–216 mm • If the width exceeds the maximum, then the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. You can increase the width in 0.01‑inch increments.

  • Page 67: Network/Ports Menu

    Understanding the printer menus Print Fonts Print a report in English of all the fonts available for the printer language currently set in the printer. PCL Fonts PostScript Fonts Note: A separate list is available for PCL and PostScript emulations. Each emulation report contains print samples and information about the available fonts for each language.
  • Page 68 Understanding the printer menus PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • If PS SmartSwitch is enabled, then the printer uses PostScript emulation. •...

  • Page 69: Network Card Menu

    Understanding the printer menus Reports menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Reports • Network/Ports > Network [x] > Network [x] Setup > Reports Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address. Network Card menu To access the menu, navigate to either of the following: •...

  • Page 70: Ipv6 Menu

    Understanding the printer menus Gateway View or change the current TCP/IP gateway. Enable DHCP Specify the DHCP address and parameter assignment. Note: On is the factory default setting. Enable RARP Specify the RARP address assignment setting. Note: Off is the factory default setting. Enable BOOTP Specify the BOOTP address assignment setting.

  • Page 71: Wireless Menu

    Understanding the printer menus Enable IPv6 Enable IPv6 in the printer. Note: On is the factory default setting. Auto Configuration Specify whether or not the wireless network adapter accepts the automatic IPv6 address configuration entries provided by a router. Note: On is the factory default setting. View Hostname Set the host name.

  • Page 72: Appletalk Menu

    Understanding the printer menus Choose Network Select an available network for the printer to use. View Signal Quality View the quality of the wireless connection. View Security Mode View the encryption method for the wireless network. AppleTalk menu Note: This menu appears only in printer models that are connected to an Ethernet network or when an optional wireless network adapter is installed.
  • Page 73 Understanding the printer menus PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job received through a USB port requires it, regardless of the default printer language. Notes: • On is the factory default setting. •...

  • Page 74: Security Menu

    Understanding the printer menus Security menu Set Date and Time menu Current Date and Time View the current date and time settings for the printer. Note: The date and time are set in YYYY‑MM‑DD HH:MM format. Manually Set Date and Time Enter the date and time.

  • Page 75: Settings Menu

    Understanding the printer menus Settings menu General settings General Settings menu Display Language Set the language of the text that appears on the display. English Note: Not all languages are available for all printers, and you may Francais need to install special hardware for those languages to appear. Deutsch Italiano Espanol...
  • Page 76 Understanding the printer menus Quiet Mode Reduce the amount of noise produced by the printer. Notes: • Off is the factory default setting. This setting supports the performance specifications of your printer. • On configures the printer to produce as little noise as possible.
  • Page 77 Understanding the printer menus Timeouts Set the amount of time the printer waits before it goes into Hibernate mode. Hibernate Timeout Disabled Notes: 1–3 hours • Disabled is the factory default setting for Class A and Class B 6 hours printers in all countries except for European Union countries, 1–3 days Switzerland, and Canada.
  • Page 78 Understanding the printer menus Error Recovery Set the number of automatic restarts the printer can perform. Max Auto Reboots Notes: 1–20 • 5 is the factory default setting. • When the number of automatic restarts equivalent to the values of this setting has been reached, the printer displays the applicable error instead of restarting.

  • Page 79: Print Settings

    Understanding the printer menus Factory Defaults Return the printer settings to the factory default settings. Do Not Restore Notes: Restore Now • Do Not Restore is the factory default setting. Do Not Restore keeps the user‑defined settings. • Restore Now returns all printer settings to the factory default settings except those in the Network/Ports menu.

  • Page 80: Finishing Menu

    Understanding the printer menus Black Only Mode Set the printer to print text and graphics using only the black toner cartridge. Notes: • Off is the factory default setting. • The setting value does not affect the ability of the printer to generate color output from flash drive print jobs.
  • Page 81 Understanding the printer menus Collate Stack the pages of a print job in sequence when printing multiple copies. (1,1,1) (2,2,2) Note: “(1,1,1) (2,2,2)” is the factory default setting. (1,2,3) (1,2,3) Separator Sheets Specify whether blank separator sheets are inserted. Notes: Between Copies •...

  • Page 82: Quality Menu

    Understanding the printer menus Paper Saver Border Print a border around each page. None Notes: Solid • None is the factory default setting. • This setting affects jobs only when Paper Saver is set to any value other than Off. Quality menu Print Mode Specify whether images are printed in black and white or in color.
  • Page 83 Understanding the printer menus Enhance Fine Lines Enable a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts. Notes: • Off is the factory default setting. • To set this option using the Embedded Web Server, type the network printer IP address in the Web browser address field.
  • Page 84 Understanding the printer menus Color Samples Print sample pages for each of the RGB and CMYK color conversion tables used in the printer. sRGB Display sRGB Vivid Notes: Display—True Black • Selecting any setting prints the sample. Vivid • Color samples consist of a series of colored boxes along with the RGB or CMYK Off—RGB combination that creates the color observed.

  • Page 85: Utilities Menu

    Understanding the printer menus Spot Color Replacement Assign specific CMYK values to named spot colors. Note: This menu is available only in the Embedded Web Server. Color Adjust Initiate a recalibration of color conversion tables and allow the printer to make adjustments for color variations in output.

  • Page 86: Postscript Menu

    Understanding the printer menus PostScript menu Print PS Error Print a page containing the PostScript error. Note: Off is the factory default setting. Lock PS Startup Mode Allow users to disable the SysStart file. Note: Off is the factory default setting. Image Smoothing Enhance the contrast and sharpness of low‑resolution images and smoothen their color transitions.
  • Page 87 Understanding the printer menus PCL Emulation Settings Specify the font pitch for scalable monospaced fonts. Pitch Notes: 0.08–100.00 • 10 is the factory default setting. • Pitch refers to the number of fixed‑space characters per inch (cpi). This can be increased or decreased in 0.01‑cpi increments. •...
  • Page 88 Understanding the printer menus Tray Renumber Configure the printer to work with printer software or programs that use different source assignments for trays and feeders. Assign MP Feeder Notes: None • “Off” is the factory default setting. 0–199 • “None” ignores the Select Paper Feed command. This option appears only Assign Tray [x] when it is selected by the PCL 5e interpreter.

  • Page 89: Html Menu

    Understanding the printer menus HTML menu Font Name Joanna MT Set the default font for HTML documents. Albertus MT Letter Gothic Note: The Times font is used in HTML documents that do not Antique Olive Lubalin Graph specify a font. Apple Chancery Marigold Arial MT...

  • Page 90: Image Menu

    Understanding the printer menus Margin Size Set the page margin for HTML documents. 8–255 mm Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1‑mm increments. Backgrounds Specify whether to print backgrounds on HTML documents. Do Not Print Note: Print is the factory default setting.

  • Page 91: Saving Money And The Environment

    Before printing or making multiple copies of a document: • Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it. •...

  • Page 92: Saving Energy

    Saving money and the environment Saving energy Using Eco‑Mode Use Eco‑Mode to quickly select one or more ways to reduce your printer's environmental impact. From the printer control panel, navigate to: > Settings > > General Settings > > Eco‑Mode > >...

  • Page 93: Adjusting Sleep Mode

    Saving money and the environment Adjusting Sleep mode To save energy, decrease the number of minutes before the printer enters Sleep mode. You can choose from 1 to 60 minutes. The factory default setting is 30 minutes. Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field.

  • Page 94: Setting Hibernate Timeout

    Saving money and the environment Using the printer control panel From the printer control panel, navigate to: > Settings > > General Settings > Press the arrow buttons until Press Sleep Button or Press and Hold Sleep Button appears, and then press Press the arrow buttons until Hibernate appears, and then press Notes:...

  • Page 95: Recycling

    Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area. The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area.

  • Page 96: Returning Lexmark Cartridges For Reuse Or Recycling

    Saving money and the environment When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box. Returning Lexmark cartridges for reuse or recycling Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling.

  • Page 97: Securing The Printer

    Securing the printer Securing the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Type of memory Description Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs.

  • Page 98: Finding Printer Security Information

    You can also see the Embedded Web Server Administrator’s Guide for additional information: Go to http://support.lexmark.com, and then navigate to Software and Solutions > Other Applications. Click the Manuals tab, and then select the Embedded Web Server Administrator’s Guide.

  • Page 99: Maintaining The Printer

    Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain the printer, or to replace parts and supplies, may cause damage to your printer or printer performance problems. Cleaning the printer parts Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.

  • Page 100: Estimated Number Of Remaining Pages

    Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of third-party supplies or parts can affect warranty coverage.

  • Page 101: Ordering Imaging Kits

    Cyan 701HC 702HC 708HC Magenta 701HM 702HM 708HM Yellow 701HY 702HY 708HY For more information on countries located in each region, visit www.lexmark.com/regions. Regular cartridges Item Worldwide High yield regular toner cartridges Black 700H1 Cyan 700H2 Magenta 700H3 Yellow 700H4 For more information on countries located in each region, visit www.lexmark.com/regions.

  • Page 102: Storing Supplies

    Maintaining the printer Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) •...
  • Page 103 Maintaining the printer Unpack the replacement waste toner bottle. Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Slide the release latch on the right side of the printer, and then open the top door.
  • Page 104 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle. Seal the used waste toner bottle in the enclosed packaging. For more information, see “Recycling Lexmark products” on page 95. Insert the replacement waste toner bottle.
  • Page 105 Maintaining the printer Insert the right side cover. Close the top door. Close the front door.

  • Page 106: Replacing A Black And Color Imaging Kit

    Maintaining the printer Replacing a black and color imaging kit Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Slide the release latch on the right side of the printer, and then open the top door.
  • Page 107 Maintaining the printer Remove the toner cartridges by lifting the handles, and then gently pulling them away from the imaging kit. Remove the right side cover.
  • Page 108 Maintaining the printer Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle. Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops. Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit.
  • Page 109 Seal the used imaging kit in the bag that the replacement imaging kit came. For more information, see “Recycling Lexmark products” on page 95. Note: When replacing the black imaging kit, save the cyan, magenta, and yellow developer units . Dispose only the black developer unit.
  • Page 110 Maintaining the printer Remove the red packing strip and the attached fabric from the developer units. Gently insert the yellow, cyan, magenta, and black developer units. Note: Make sure each developer unit is inserted into a matching color slot. Remove the red packing strip from the imaging kit. Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging kit.
  • Page 111 Maintaining the printer Align, and then insert the imaging kit. Gently, but firmly push the blue levers down until the imaging kit fits into place. Note: Make sure that the imaging kit is fully seated.
  • Page 112 Maintaining the printer Insert the waste toner bottle. Insert the right side cover.
  • Page 113 Maintaining the printer Insert the toner cartridges. Close the top door. Close the front door.

  • Page 114: Replacing Toner Cartridges

    Maintaining the printer Replacing toner cartridges Warning—Potential Damage: Damage caused by use of a non‑Lexmark toner cartridge is not covered under warranty. Note: Reduced print quality may result from using non‑Lexmark toner cartridges. Slide the release latch on the right side of the printer, and then open the top door.
  • Page 115 Align the new toner cartridge, and then press the cartridge down until it fits into place. Close the top door. Seal the used toner cartridge in the bag that the replacement toner cartridge came in before disposing. For more information, see “Recycling Lexmark products” on page 95.

  • Page 116: Replacing A Developer Unit

    Maintaining the printer Replacing a developer unit Replace the developer unit when a print quality defect occurs or when damage occurs to the printer. Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
  • Page 117 Maintaining the printer Lift the toner cartridge handle, and then gently pull it from the imaging kit. Remove the right side cover.
  • Page 118 Maintaining the printer Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle. Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops. Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit. Warning—Potential Damage: Do not touch the underside of the imaging kit.
  • Page 119 Maintaining the printer Remove the used developer unit. Gently shake the replacement developer unit side‑to‑side before removing it from its packaging. Remove the red shipping cover from the developer unit. Insert the developer unit.
  • Page 120 Maintaining the printer Align, and then insert the imaging kit. Gently, but firmly push the blue levers down until the imaging kit fits into place. Note: Make sure that the imaging kit is fully seated.
  • Page 121 Maintaining the printer Replace the waste toner bottle. Insert the right side cover.
  • Page 122 Maintaining the printer Insert the toner cartridges. Close the top door. Close the front door. Seal the used developer unit in the bag that the replacement developer unit came in before disposing. For more information, see “Recycling Lexmark products” on page 95.

  • Page 123: Moving The Printer

    Maintaining the printer Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: •...

  • Page 124: Managing The Printer

    This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Checking the virtual display Open a Web browser, and then type the printer IP address in the address field.

  • Page 125: Modifying Confidential Print Settings

    Managing the printer • The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some supply conditions. Open a Web browser, and then type the printer IP address in the address field. Notes: •...

  • Page 126: Copying Printer Settings To Other Printers

    Managing the printer Copying printer settings to other printers Note: This feature is available only in network printers. Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

  • Page 127: Clearing Jams

    Clearing jams Clearing jams Jam error messages appear on the printer control panel display and include the area of the printer where the jam occurred. Avoiding jams Load paper properly • Make sure paper lies flat in the tray. Correct loading of paper Incorrect loading of paper •...

  • Page 128: Use Recommended Paper

    Clearing jams • Do not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. •...

  • Page 129: Understanding Jam Messages And Locations

    Clearing jams Understanding jam messages and locations When a jam occurs, a message indicating the jam location and information to clear the jam appears on the printer display. Open the doors, covers, and trays indicated on the display to remove the jam. Note: When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

  • Page 130: Jam, Manual Feeder [251.Xx]

    Clearing jams Jam, manual feeder [251.xx] Pull out the standard 250-sheet tray (Tray 1) and manual feeder. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Insert the tray. From the printer control panel, press to clear the message and continue printing.
  • Page 131 Clearing jams Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Reload paper into the multipurpose feeder.

  • Page 132: Jam, Standard Bin [203.Xx]

    Clearing jams Slide the paper guide until it lightly rests against the edge of the paper stack. From the printer control panel, press to clear the message and continue printing. Jam, standard bin [203.xx] Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.

  • Page 133: Jam, Front Door [20Y.xx]

    Clearing jams Jam, front door [20y.xx] Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.

  • Page 134: Jam, Duplex Area. Open Front Door. [23Y.xx]

    Clearing jams Jam, duplex area. Open front door. [23y.xx] Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Firmly grasp the jammed paper on each side, and then gently pull it out.

  • Page 135: Jam, Fuser. Open Front Door. [202.Xx]

    Clearing jams Jam, fuser. Open front door. [202.xx] Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Pull the green lever to open the fuser cover.

  • Page 136: Jam, Tray [X] [24Y.xx]

    Clearing jams Close the front door. From the printer control panel, press to clear the message and continue printing. Jam, tray [x] [24y.xx] Pull out the tray completely. Note: The message on the printer display determines in which tray the paper jam is located.
  • Page 137 Clearing jams Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Insert the tray. From the printer control panel, press to clear the message and continue printing.

  • Page 138: Troubleshooting

    Troubleshooting Troubleshooting Understanding the printer messages Adjusting color Wait for the process to complete. Bin full. Remove paper. Remove the paper stack from the standard bin. Cannot collate large document [37] Try one or more of the following: • From the printer control panel, press to print the portion of the job already stored and begin collating the rest of the print job.

  • Page 139: Close Door

    Troubleshooting Close door Make sure the right side cover is installed, and then close the front and top doors to clear the message. [Color] cartridge low [88.xy] You may need to order a toner cartridge. If necessary, press on the printer control panel to clear the message and continue printing.
  • Page 140 Troubleshooting Load [paper source] with [custom string] Try one or more of the following: • Load the indicated tray or feeder with the correct size and type of paper. • From the printer control panel, press to clear the message and continue printing. Note: If the printer finds a tray or feeder that has the correct paper type and size, then it feeds from that tray or feeder.
  • Page 141 Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, contact customer support at http://support.lexmark.com or your service representative, and then report the message. If necessary, press the printer control panel to clear the message and continue printing.
  • Page 142 Troubleshooting Maintenance kit nearly low [80.xy] For more information, contact customer support at http://support.lexmark.com or your service representative, and then report the message. If necessary, press on the printer control panel to clear the message and continue printing. Maintenance kit very low, [x] estimated pages remain [80.xy] You may need to replace the maintenance kit very soon.
  • Page 143 The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
  • Page 144 Replace the indicated toner cartridge to clear the message and continue printing. For more information, see the instruction sheet that came with the supply. Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com.
  • Page 145 Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace maintenance kit, 0 estimated pages remain [80.xy] Contact customer support at http://support.lexmark.com...

  • Page 146: Supply Needed To Complete Job

    Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace unsupported [color] cartridge [32.xy] Remove the toner cartridge, and then install a supported one to clear the message.

  • Page 147: Solving Printer Problems

    Troubleshooting [Type] imaging kit nearly low [84.xy] Note: The type can be a black imaging kit, or a black and color imaging kit. If necessary, press on the printer control panel to clear the message and continue printing. [Type] imaging kit very low, [x] estimated pages remain [84.xy] Note: The type can be a black imaging kit, or a black and color imaging kit.
  • Page 148 Troubleshooting Action Step 3 Go to step 4. Plug one end of the power cord into the Check if one end of the power cord is plugged into the printer and the printer and the other to other to a properly grounded electrical outlet. a properly grounded electrical outlet.

  • Page 149: Printer Display Is Blank

    Troubleshooting Action Step 10 Go to step 11. Use correct printer driver settings. Check if you have selected the correct port settings in the printer driver. Are the port settings correct? Step 11 Go to step 12. Install the correct printer driver.
  • Page 150 Troubleshooting Cannot detect internal option Action Step 1 The problem is solved. Go to step 2. Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. Does the internal option operate correctly? Step 2 Go to step 3.

  • Page 151: Tray Problems

    Troubleshooting Tray problems Action Step 1 The problem is solved. Go to step 2. Open the tray and do one or more of the following: • Check for paper jams or misfeeds. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.

  • Page 152: Paper Feed Problems

    Troubleshooting Paper feed problems Jammed pages are not reprinted Action The problem is solved. Contact customer Turn on jam recovery. support. From the printer control panel, navigate to: > Settings > > General Settings > > Print Recovery > > Jam Recovery > Press the arrow buttons until On or Auto appears, and then press Resend the pages that did not print.

  • Page 153: Solving Print Problems

    Troubleshooting Action Step 3 Contact customer The problem is solved. support. Review the tips on avoiding jams. For more information, see “Avoiding jams” on page 127. Follow the recommendations, and then resend the print job. Do paper jams still occur frequently? Paper jam message remains after jam is cleared Action Open front door and remove all trays.

  • Page 154: Job Prints From The Wrong Tray Or On The Wrong Paper

    Troubleshooting Job prints from the wrong tray or on the wrong paper Action Step 1 The problem is solved. Go to step 2. Check if you are printing on paper that is supported by the tray. Resend the print job. Did the job print from the correct tray or on the correct paper? Step 2 The problem is solved.

  • Page 155: Printing Slows Down

    Troubleshooting Action Step 3 The problem is solved. Contact customer support. Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job. Did the job print and collate correctly? Printing slows down Notes:...

  • Page 156: Print Job Takes Longer Than Expected

    Remove, and then reinstall the printer software. For more information, see “Installing the printer software” on page 20. Note: The printer software is available at http://support.lexmark.com. Resend the print job. Do the jobs print? Print job takes longer than expected...

  • Page 157: Tray Linking Does Not Work

    Troubleshooting Action Step 3 The problem is solved. Go to step 4. Remove held jobs stored in the printer memory. Resend the print job. Did the job print? Step 4 The problem is solved. Go to step 5. Disable the Page Protect feature. From the printer control panel, navigate to: Settings >...

  • Page 158: Unexpected Page Breaks Occur

    Troubleshooting Unexpected page breaks occur Action Step 1 The problem is solved. Go to step 2. Adjust the print timeout settings. From the printer control panel, navigate to: Settings > General Settings > Timeouts > Print Timeout Select a higher setting and then, depending on your printer model, select or Submit.

  • Page 159: Clipped Pages Or Images

    Troubleshooting Clipped pages or images Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the paper loaded. Resend the print job.

  • Page 160: Gray Background On Prints

    Troubleshooting Gray background on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 The problem is solved. Go to step 2. Reduce the toner darkness. From the Quality menu on the printer control panel, reduce the toner density. Note: 4 is the factory default setting.

  • Page 161: Incorrect Margins On Prints

    Troubleshooting Action Step 2 Go to step 3. The problem is solved. Load the specified tray or feeder with a recommended type of paper. Resend the print job. Do horizontal voids appear on prints? Step 3 Go to step 4. The problem is solved.

  • Page 162: Paper Curl

    Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size in the Paper menu to match the paper loaded in the tray. • Specify the paper size from the tray settings to match Does the paper size match the paper loaded in the tray?

  • Page 163: Print Irregularities

    Troubleshooting Action Step 5 Contact customer The problem is solved. support. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Is the paper still curled? Print irregularities Leading edge ABCDE...

  • Page 164: Print Is Too Dark

    Troubleshooting Action Step 4 From the printer Go to step 5. control panel, set the Check if the paper loaded in the tray has texture or rough finishes. paper texture in the Paper menu to match Are you printing on textured or rough paper? the paper loaded in the tray.

  • Page 165: Print Is Too Light

    Troubleshooting Action Step 3 Go to step 4. Change the paper loaded in the tray to From the printer control panel, set the paper type, texture, and weight match the paper type, in the Paper menu to match the paper loaded in the tray. texture, and weight Resend the print job.
  • Page 166 Troubleshooting Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the printer control panel, select Color Adjust. Resend the print job. Is the print still too light? Step 2 Go to step 3. The problem is solved.

  • Page 167: Printer Is Printing Blank Pages

    Troubleshooting Printer is printing blank pages Action Step 1 Go to step 2. The problem is solved. Check if there is packing material left on the imaging kit. Remove the imaging kit. Check if the packing material is properly removed from the imaging kit.

  • Page 168: Repeating Defects Appear On Prints

    Troubleshooting Action Step 1 Go to step 2. The problem is solved. Remove, and then reinstall the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the underside of the imaging kit.

  • Page 169: Shadow Images Appear On Prints

    Troubleshooting Action Step 2 Contact customer The problem is solved. support. Replace the imaging kit, and then resend the print job. Do the repeating defects still appear? Shadow images appear on prints Leading edge A B C D A B C D A B C D A B C D Trailing edge...

  • Page 170: Skewed Print

    Troubleshooting Skewed print Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Resend the print job. Is the print still skewed? Step 2 Contact customer...

  • Page 171: Streaked Vertical Lines Appear On Prints

    Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray. • Specify the paper type and weight from the tray Do the paper type and weight match the paper in the tray?
  • Page 172 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog. Resend the print job. Do streaked vertical lines appear on prints? Step 2 Go to step 3.

  • Page 173: Toner Fog Or Background Shading Appears On Prints

    Troubleshooting Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Step 1 The problem is solved. Go to step 2. Remove, and then reinstall the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

  • Page 174: Toner Specks Appear On Prints

    Troubleshooting Toner specks appear on prints Action Replace the imaging kit, and then resend the print job. Contact customer The problem is solved. support. Do toner specks appear on prints? Transparency print quality is poor Action Step 1 Go to step 2. Set the paper type to Transparency.

  • Page 175: Color Quality Problems

    Troubleshooting Action Step 1 Go to step 2. The problem is solved. Check if your software program is using a correct fill pattern. Resend the print job. Do vertical voids appear on prints? Step 2 Go to step 3. The problem is solved. From the Paper Menu on the printer control panel, check the paper type and paper weight.
  • Page 176 Troubleshooting What is CMYK color? Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers, and color laser printers create colors in this manner.
  • Page 177 Troubleshooting Object type Color conversion tables RGB Image • Vivid—Produces brighter, more saturated colors and may be applied to all incoming color formats. RGB Text • sRGB Display—Produces an output that approximates the colors RGB Graphics displayed on a computer monitor. Note: Black toner usage is optimized for printing photographs.

  • Page 178: Prints On Color Transparencies Appear Dark When Projected

    Troubleshooting Prints on color transparencies appear dark when projected Note: This problem occurs when projecting transparencies with reflective overhead projectors. To obtain the highest projected color quality, transmissive overhead projectors are recommended. Action Step 1 Go to step 2. Set the paper type to Transparency.

  • Page 179: Embedded Web Server Does Not Open

    Troubleshooting The print appears tinted Action Adjust the color balance. The problem is solved. Contact customer support. From the Color Balance menu on the printer control panel, increase or decrease the values for cyan, magenta, yellow, and black. Resend the print job. Does the print still appear tinted? Embedded Web Server does not open Action...

  • Page 180: Contacting Customer Support

    You need to know your printer model type and serial number. For more information, see the label at the back of the printer. The serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following: Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems.
  • Page 181 Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help you successfully use your Lexmark product. Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit...

  • Page 182: Notices

    The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  • Page 183 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

  • Page 184: Noise Emission Levels

    The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.

  • Page 185: Energy Star

    Notices ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient temperature 15.6 to 32.2°C (60 to 90°F)

  • Page 186: Power Consumption

    The product is plugged into an electrical outlet, but the power switch is 0.0 W turned off. The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values.

  • Page 187: Industry Canada Compliance Statement

    The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

  • Page 188: Regulatory Notices For Wireless Products

    Modular component notice This product may contain the following modular component(s): Lexmark Regulatory Type-Model LEX-M01-005; FCC ID:IYLLEXM01005; IC:2376A-M01005 Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies.

  • Page 189: Notice To Users In The European Union

    Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 190 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
  • Page 191 Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.

  • Page 192: Limitation Of Liability

    Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
  • Page 193 Notices This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim. This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative.

  • Page 194: Index

    Index Index canceling Configure MP menu 60 Numerics print job, from computer 53 configuring 250‑sheet tray canceling a print job multiple printers 126 loading 30 from a computer 53 supply notifications, imaging 650‑sheet duo tray from the printer control panel 53 kit 124 installing 18 Cannot collate large document...
  • Page 195 Index developer unit Ethernet port 19 IPv6 menu 70 replacing 106, 116 Ethernet setup display preparing for an 22 printer control panel 10 exterior of the printer Jam, duplex area. Open front door. display troubleshooting cleaning 99 [23y.xx] 134 printer display is blank 149 Jam, front door [20y.xx] 133 documents, printing Jam, fuser.
  • Page 196 124 setting 30 Configure MP 60 noise emission levels 184 Paper Size/Type menu 57 Custom Types 65 Non‑Lexmark [color] [supply type], paper sizes Default Source 56 see User’s Guide [33.xy] 143 supported by the printer 48 Finishing 80 non‑volatile memory 97...
  • Page 197 Index using genuine Lexmark 100 jammed pages are not Cannot collate large document PCL Emul menu 86 reprinted 152 [37] 138 PDF menu 85 job prints from wrong tray 154 Change [paper source] to [custom Personal Identification Number job prints on wrong paper 154...
  • Page 198 5, 6 using 46, 91 [type] imaging kit [31.xy] 144 Schedule Power Modes recycling Replace missing waste toner using 95 Lexmark packaging 95 bottle [82.xy] 145 security Lexmark products 95 Replace unsupported [color] modifying confidential print toner cartridges 96 cartridge [32.xy] 146...
  • Page 199 91 match 178 poor 174 storing 102 print appears tinted 179 uneven print density 174 using genuine Lexmark 100 prints on color transparencies vertical voids appear on using recycled paper 91 appear dark when projected 178 prints 174 Supplies menu 55...
  • Page 200 Index viewing reports 124 virtual display checking, using Embedded Web Server 124 volatile memory 97 erasing 97 volatility statement of 97 waste toner bottle ordering 101 replacing 102 Waste toner bottle nearly full [82.xy] 147 Weblink server not set up. Contact system administrator.

Table of Contents