Table of Contents
Related Manuals for LG WM3499H A Series
Summary of Contents for LG WM3499H A Series
- Page 1 OWNER’S MANUAL WASHING MACHINE Please read this owner’s manual thoroughly before operating and keep it handy for reference at all times. WM3499H*A www.lg.com MFL70561489 Copyright © 2018 LG Electronics Inc. All Rights Reserved.
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Page 2: Table Of Contents
SMART FUNCTIONS Wash Cycles - Sanitary: Reducing Laundry Bacteria Using Smart Diagnosis™ - Baby Wear: Lightly Soiled Baby Clothes Using LG SmartThinQ Application - Bulky/Large: Blankets or Bulky Items WARRANTY - Heavy Duty: Heavily Soiled Items - Perm. Press: Wrinkle-Free Items... -
Page 3: Product Features
PRODUCT FEATURES PRODUCT FEATURES INVERTER DIRECT-DRIVE MOTOR The inverter direct drive motor, which is directly connected to the drum, is capable of producing multiple distinct motions for optimal wash performance with very little noise and vibration. The motor assembly also contains fewer moving parts, resulting in fewer repairs. SMART DIAGNOSIS™... -
Page 4: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE WARNING For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death. Your safety and the safety of others are very important. -
Page 5: Grounding Instructions
IMPORTANT SAFETY INSTRUCTIONS WARNING For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death. GROUNDING INSTRUCTIONS This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. -
Page 6: Safety Instructions For Installation
IMPORTANT SAFETY INSTRUCTIONS WARNING For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death. SAFETY INSTRUCTIONS FOR INSTALLATION WARNING To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the following : •... -
Page 7: Safety Instructions For Use, Care, Cleaning, And Disposal
IMPORTANT SAFETY INSTRUCTIONS WARNING For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death. SAFETY INSTRUCTIONS FOR USE, CARE, CLEANING, AND DISPOSAL WARNING To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the following :... -
Page 8: Product Overview
Tie strap(optional) (for securing drain hose) NOTE y Contact LG Customer Service at 1-800-243-0000 (1-888-542-2623 in Canada) if any accessories are missing. y For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction or accidents caused by the use of separately purchased unauthorized components or parts. -
Page 9: Control Panel Features
PRODUCT OVERVIEW Control Panel Features Water Temperature Operation Dry Button Display Selection Cycle selector Button Spin Button Garments Button Start/ Power Delay Steam Pre-wash Pause Button Wash Selection Button Button Button Button Operation Button Description y Turns the washing machine on and off. y (During the wash cycle) stops operation, and cancels the settings. - Page 10 PRODUCT OVERVIEW Operation (continued) Button Description y Set the delay time of starting the cycle (see page 27). y Use this option for enhanced washing performance with low energy consumption. y Use this option to add garments or remove foreign objects like coins or keys after the cycle has started (see page 28).
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Page 11: Installation
INSTALLATION INSTALLATION Installation Overview Choosing the proper Unpacking and removing Connecting location shipping bolts the water line Connecting Leveling the washer Connecting to the the drain line power supply Testing the washer WARNING y Washer is heavy! Two or more people are required when moving and unpacking the washer. Failure to follow this warning can result in back or other injury. -
Page 12: Choosing The Proper Location
INSTALLATION Choosing the Proper Location NOTE y The floor must be strong and rigid enough to Install the washing machine on a solid floor that support the weight of the washer, when fully is strong and rigid enough to support the weight loaded, without flexing or bouncing. -
Page 13: Unpacking And Removing Shipping Bolts
INSTALLATION Unpacking and Removing Shipping Starting with the bottom two shipping bolts, use the wrench (included) to fully loosen all four Bolts shipping bolts by turning them counterclockwise. Remove the bolt assemblies by wiggling them Remove the washer from the carton base. slightly while pulling them out. -
Page 14: Connecting The Water Lines
Use new hoses when installing the washing machine. Do not reuse old hoses. y Contact LG Customer Service for Assistance in buying hoses : 1-800-243-0000. y Periodically check the hoses for cracks, leaks and wear, and replace the hoses every 5 years. -
Page 15: Connecting The Drain Line
INSTALLATION Connecting the Drain Line Using a Laundry Tub Secure the drain hose in place to prevent moving Clip the end of the hose into the elbow bracket. and leaking. - Connect the elbow bracket within 4 inches (10 cm) of the end of the drain hose. If the drain NOTE hose is extended more than 4 inches (10 cm) beyond the end of the elbow bracket, mold or... -
Page 16: Leveling The Washer
INSTALLATION Leveling the Washer Check again to make sure the machine is level. - Push or rock the top edges of the washing The drum of your new washing machine spins at machine gently to make sure that the washing very high speeds. -
Page 17: Connecting To The Power Supply
INSTALLATION Connecting to the Power Supply Testing the Washer Make sure to ground the washing machine to Check if the washing machine is properly installed prevent a short circuit or an electric shock when and run a test cycle. plugging in. Load the washing machine with 6 pounds of laundry (approximately 14 shirts). -
Page 18: Preparation
PREPARATION PREPARATION Sorting Wash Loads Read and observe the following to prevent shrinkage or damage to clothes. ◆ Check all pockets to make sure that they are ◆ Brush heavy soil, dust, or hair off fabrics before empty. washing. -Items such as clips, matches, pens, coins, and - Laundry may not wash clean if there is dirt or keys can damage both your washer and your sand on the fabrics, or items may be damaged... -
Page 19: Fabric Care Labels
PREPARATION Fabric Care Labels Most articles of clothing feature fabric care labels that include instructions for proper care. Category Label Directions Hand Wash Machine Wash, Normal Cycle Use Permanent Press/ Wrinkle Resistant washing machine setting (which has a cool down or cold spray before the reduced spin) Washing... -
Page 20: Using Detergent/Fabric Softener
PREPARATION Using Detergent/Fabric Softener Loading the Dispenser The detergent dispenser drawer of the washing Recommended Detergent machine has a dispenser compartment for each detergent type. Add each detergent to its Make sure to use HE (High-Efficiency) detergent appropriate compartment. for front-loading washing machines. HE detergents dissolve more efficiently and produce fewer suds Pull out the detergent dispenser drawer. - Page 21 PREPARATION Pre-wash Detergent Compartment Fabric Softener Compartment Add liquid or powdered detergent to this This compartment holds liquid fabric softener, compartment when using the Pre-Wash option. which will be automatically dispensed during the Always use HE (High-Efficiency) detergent with your final rinse cycle.
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Page 22: Operation
OPERATION OPERATION Using the Washer Load the laundry into the washing machine and close the door. Press the Power button. - The lights around the cycle selector knob will illuminate and a chime will sound. Turn the cycle selector knob in either direction to select the desired cycle. - The proper default option is automatically set according to the wash cycle. -
Page 23: Cycle Guide
OPERATION Cycle Guide The cycle guide below shows the options and recommended fabric types for each cycle. = Available option BASIC OPTION ( =DEFAULT) ADDITIONAL OPTIONS CYCLE FABRIC TYPE Soil Dry Steam Pre Delay Temp. Spin Level Wash Wash Garments Allergiene... -
Page 24: Wash Cycles
OPERATION Wash Cycles Hand Wash/Wool: Items Labeled Wool or Hand-Wash You can wash laundry items more thoroughly by This cycle is for washing shrinkable woolen or selecting the wash cycle that best suits the type hand-washable items requiring delicate care. of items to be washed. -
Page 25: Cycle Modifier Buttons
OPERATION Cycle Modifier Buttons Spin Each cycle has preset settings that are selected automatically. You may also customize the settings using the cycle modifier buttons. Press the button You can set the desired spin speed. for that option to view and select other settings. Use this feature properly according to the The washer automatically adjusts the water level for characteristics of the load. -
Page 26: Dry
OPERATION Dry ( Dry Only Cycle Press the Dry button to select drying options. 1 Press Power. Do not turn the cycle selector • For consistently dry loads, all articles in the load knob. should be similar in material and thickness. 2 Press Dry repeatedly to select the desired •... -
Page 27: Delay Wash
OPERATION Steam ( Dry Cycles Steam Wash features enhanced washing Fabric performance with low energy consumption. Cycle Description Type 1 Press the Power button. For cottons. Cotton or 2 Select a compatible wash cycle (see Cycle Reduces the linen fabrics Guide). -
Page 28: Setting Options During Cycle
OPERATION Heavy Soil ( Setting Options During Cycle Select this option to wash heavily soiled laundry You can add the desired options during the wash with more power than the standard cycle. Press and cycle. hold the Steam button for 3 seconds to select the option. -
Page 29: Maintenance
MAINTENANCE MAINTENANCE Regular Cleaning Press the Spin Speed button for draining and spinning. Care After Wash Press the Start/Pause button. - Drain the water from the washing machine for After the cycle is finished, wipe the door and the 1 minute. Not all of the RV antifreeze will be inside of the door seal to remove any moisture. -
Page 30: Cleaning
MAINTENANCE Cleaning Thawing a Frozen Drain Line Pour hot water in the washer tub and close the Periodically clean the washing machine to help door. maintain its performance and to minimize the chance of malfunction. - Leave it for 10 minutes. Press the Power button after 10 minutes. -
Page 31: Cleaning The Detergent Dispenser Drawer
MAINTENANCE Automatic Alert Cleaning the Detergent Dispenser Drawer When the power is on and the message blinks, it means the washer tub needs cleaning. Use Tub Leaving detergent in the detergent dispenser Clean to clean the washer tub. The automatic drawer for an extended period of time or using indicator alert for cleaning the washer tub depends the washing machine for a long period of time... -
Page 32: Cleaning The Water Inlet Filters
Turn off the faucets connected with the water due to lime buildup. Contact your nearest inlets. LG customer service center if the inlet filter Remove the water inlets. cannot be cleaned or is missing. NOTE... -
Page 33: Cleaning The Drain Pump Filter
MAINTENANCE Cleaning the Drain Pump Filter Recap the plug onto the drain hose and reattach the drain hose. The washing machine fails to drain if the drain pump filter is clogged. Periodically clean the drain filter to prevent clogging with foreign objects. Press the Power button to turn off the washing machine and pull out the plug. -
Page 34: Cleaning The Door Seal
MAINTENANCE Cleaning the Door Seal Clean the door seal once a month to prevent build- up of dirt in the door seal. Wear rubber gloves and protective goggles. Dilute 3/4 cup (177 ml) of liquid chlorine bleach in 1 gallon (3.8 L) of water. Soak a sponge or a soft cloth in this diluted solution and wipe down all around the door seal. -
Page 35: Troubleshooting
Close and secure the door. If the message y Is the door secured? keeps appearing, unplug the power and contact your nearest LG service center. The washing machine drains slowly or not y Lower the drain hose within 3 feet below the at all end of the elbow bracket. -
Page 36: Before Calling For Service
Allow the washing machine to stand for a while and restart the cycle. Unplug the power cord and contact your nearest LG service center if the same error message appears. y To clean up the tub, please run the TUB y Please empty the tub and insert bleach into CLEAN cycle. - Page 37 TROUBLESHOOTING Problem Possible Causes Solutions y Are the shipping bolts removed? Vibrating noise y See page 13, Unpacking and Removing Shipping Bolts, to remove the shipping y Is the load evenly distributed in the bolts. tub? y Stop the cycle and rearrange the load y Is the washing machine level for balancing.
- Page 38 TROUBLESHOOTING Problem Possible Causes Solutions y Plumbing in the home moves or flexes y Water hammer is not caused by a defect in Banging noise when when the water valves in the washer the washer. Install water hammer arrestors washer is filling with shut off.
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Page 39: Specifications
• Find the Wi-Fi network connected to your smartphone and remove it, The password for the Wi-Fi that you then register your appliance on LG are trying to connect to is incorrect. SmartThinQ. • Turn off the Mobile data of your... -
Page 40: Smart Functions
Connect your smartphone to the wireless 1 Call the LG Electronics Customer Information Center router. (LG U.S.A.) 1-800-243-0000 (LG Canada) 1-888-542-2623 2 When instructed to do so by the call center, place the mouthpiece of the phone close to the Smart Diagnosis™... - Page 41 Installing LG SmartThinQ Push Alert Turn on the Push Alerts to receive appliance Search for the LG SmartThinQ application from status notifications. The notifications are the Google Play Store or Apple App Store on a triggered even if the LG SmartThinQ application smart phone.
- Page 42 Once the Remote Start mode is enabled, • Reorient or relocate the receiving antenna. you can start a cycle from the LG Smart • Increase the separation between ThinQ smartphone application. If the cycle the equipment and te receiver.
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Page 43: Warranty
(90) days, whichever is longer. Please retain dated receipt or delivery ticket as evidence of the Date of Purchase for proof of warranty (you may be required to submit a copy to LG or authorized representative). - Page 44 The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
- Page 45 Product is within a 150 km radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
- Page 46 If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
- Page 47 WARRANTY Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either (i) sending an e-mail to...
- Page 48 Level Level Level Level With regard to damages or failures resulting from misuse, improper installation, maintenance, natural disaster or repair (unauthorized technician or parts, as specified by LG), customer will be charged for the repair. Level Transit Transit Carton bolt...
- Page 49 WARRANTY Level Service trips to deliver, The warranty covers Level pick up, install the product manufacturing defects or for instruction on only. Service resulting product use. The removal from improper and reinstallation of the Installation is not Product. Transit covered. bolt Transit bolt...
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- Page 52 LG Customer Information Center LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 U.S.A. 1-888-542-2623 CANADA Register your product Online! Register your product Online! www.lg.com...