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38
TROUBLESHOOTING
Problem
Banging noise when
washer is filling with
water (Water Hammer)
Strange odors coming
from washer
Odor
Possible Causes
y Plumbing in the home moves or flexes
when the water valves in the washer
shut off.
y Household water supply pressure is
very high.
y Heater in dryer.
y First time using washer
y Buildup of dirt on gasket or drum, dirty
or clogged drain pump filter, kinked or
clogged drain hose
y This odor is caused by the rubber
attached to the washing machine.
y If the rubber door gasket and door
seal area are not cleaned regularly,
odors can occur from mold or foreign
substances.
y Odors can occur if foreign substances
are left in the drainage pump filter.
y Odors can occur if the drainage hose
is not properly installed, causing
siphoning (water flowing back inside
the washing machine).
y Using the dry function, odors can occur
from lint and other laundry matter
sticking to the heater. (Dryer model only)
y A particular odor can occur from drying
wet clothes with hot air. (Dryer model
only)
Solutions
y Water hammer is not caused by a defect in
the washer. Install water hammer arrestors
(purchased separately at hardware or
home improvement store) between the fill
hose and the washer for best results.
y Adjust household water supply
regulator to a lower pressure or contact
a plumber to have a regulator installed.
y During the initial phase of operation, lint
from laundry can settle on the heater
and cause odors. This is normal and will
not affect performance.
y Smell comes from the rubber attached
to the washer door. It will eventually
dissipate after first couple of wash cycles.
y Periodically clean the gasket. Mold and
foreign substances inside the gasket
may produce mildew or musty smells.
y Clean the drain pump filter regularly.
Foreign substances on the drain pump
filter may produce mildew or musty
smells.
y If the drain hose is not installed properly,
the odor may be emitted because of a
backflow of drainage into the tub. Make
sure that the drain hose is not kinked or
clogged.
y It is the normal odor of new rubber and
will disappear after the machine has
been run a few times.
y Be sure to clean the gasket and door
seal regularly and check under the door
seal for small items when unloading the
washer.
y Be sure to clean the drainage pump
filter regularly.
y When installing the drainage hose, be
sure that it doesn't become kinked or
blocked.
y This is not a malfunction.
y The odor will disappear after a short
while.
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