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OWNER'S MANUAL
WASHING
MACHINE
Please read this owner's manual thoroughly before operating and keep
it handy for reference at all times. Operating Instructions are available
on the LG website at: https://us.smartthinq.com/images/pdfmanual/FL_
VICTOR_EN.pdf
WM3600H*A / WM4000H*A
WM3700H*A / WM3900H*A
WM3500C* / WM3460C* / WM3400C*
www.lg.com
MFL68005582
Copyright © 2018-20
LG Electronics Inc. All Rights Reserved.
Rev.09_062420
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Table of Contents
Related Manuals for LG WM3600HVA/00
Summary of Contents for LG WM3600HVA/00
- Page 1 WASHING MACHINE Please read this owner's manual thoroughly before operating and keep it handy for reference at all times. Operating Instructions are available on the LG website at: https://us.smartthinq.com/images/pdfmanual/FL_ VICTOR_EN.pdf WM3600H*A / WM4000H*A WM3700H*A / WM3900H*A WM3500C* / WM3460C* / WM3400C* www.lg.com...
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Page 2: Table Of Contents
TABLE OF CONTENTS SAFETY INSTRUCTIONS 18 SMART FUNCTIONS IMPORTANT SAFETY INSTRUCTIONS LG ThinQ Application Smart Diagnosis™ Function PRODUCT OVERVIEW 22 MAINTENANCE Parts Accessories Regular Cleaning Cleaning the Door Seal Cleaning the Water Inlet Filters INSTALLATION Cleaning the Drain Pump Filter... -
Page 3: Safety Instructions
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. - Page 4 Read all instructions before using the appliance and save these instructions. Use this appliance only for its intended purpose. If the product has been submerged, contact an LG Electronics customer information center for instructions before resuming use. If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it immediately, and contact an LG Electronics customer information center.
- Page 5 SAFETY INSTRUCTIONS If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.), appliance. Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products.
- Page 6 SAFETY INSTRUCTIONS CAUTION to the product or property when using this product, follow basic precautions, including the following: INSTALLATION OPERATION Do not place objects on top of the appliance. Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period of time, such as during vacations.
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Page 7: Product Overview
PRODUCT OVERVIEW PRODUCT OVERVIEW Parts Control Panel Drum Drain Pump Filter Cover Water Inlets Detergent Dispenser Door Drain Pump Filter Shipping Bolts Drawer Door Seal Leveling Feet Drain Hose Power Cord Drain Hose Accessories Included Accessories Elbow bracket Tie strap Wrench Hole caps (4) Non-skid pads... -
Page 8: Installation
INSTALLATION INSTALLATION Tools Needed Pliers Level Installation Overview location. Choosing the proper location Unpacking and removing Connecting the water lines shipping bolts Leveling the washer Connecting to the power Connecting the drain line supply TEST! Testing the washer... - Page 9 INSTALLATION Electrical requirements 120 VAC @ 60 Hz Min. / Max. water pressure 20 – 120 psi (138–827 kPa) 70 cm(W) X 77 cm(D) X 99 cm(H), 139.6 cm (D with door open) Dimensions 27”(W) X 30 ¼”(D) X 39”(H), 55” (D with door open) Net weight 187.4 lb (85 kg) Max spin speed...
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Page 10: Choosing The Proper Location
10 INSTALLATION Choosing the Proper NOTE Location minimize vibration during the spin cycle. Concrete provided it is built to FHA standards. rigid enough to support the weight of the washer, Floor Installation solid, it may cause severe vibration and noise. ¾... -
Page 11: Unpacking And Removing Shipping Bolts
INSTALLATION Unpacking and Removing Install the hole caps. Shipping Bolts Locate the four hole caps included in the accessory pack and install them in the shipping Unpack all shipping materials from the washer for bolt holes. proper operation and inspect it for shipping damage. CAUTION Failure to remove shipping materials can cause excessive noise and vibration. -
Page 12: Connecting The Water Lines
Old hoses could leak cold water faucets tightly by hand and then tighten another 2/3 turn with pliers. Connect the Contact an LG Customer Information Center for blue hose to a cold water faucet and the red hose assistance in buying hoses. -
Page 13: Connecting The Drain Hose
INSTALLATION Connecting the Drain Hose Option 2: Laundry Tub Connect the drain hose to either a standpipe or Clip the end of the hose into the elbow laundry tub. bracket. Connect the elbow bracket within 4 inches NOTE (10 cm) of the end of the drain hose. If the drain The drain hose should always be properly secured. -
Page 14: Leveling The Washer
14 INSTALLATION Leveling the Washer Recheck the washer’s levelness. Push or rock the top edges of the washer gently The drum of your new washer spins at very high to make sure the washer does not rock. If the speeds. To minimize vibration, noise, and unwanted washer rocks, repeat steps 1-3. -
Page 15: Connecting To The Power Supply
INSTALLATION Connecting to the Power Testing the Washer Supply Check if the washer is properly installed and run a test cycle. The washer should be plugged into a 120-VAC, 60 Hz grounded 3-prong outlet. Plug in the washer. Load the washer with 6 pounds of laundry (approximately 6 thick bath towels). -
Page 16: Operation
16 OPERATION OPERATION Using the Washer WARNING operating this appliance. Sort Laundry and Load the Washer Sort laundry by fabric type, soil level, color and load size, as needed. Open the door and load items into the washer. If using detergent pods, place pod in drum before loading laundry. Add Cleaning Products. -
Page 17: Loading The Washer
OPERATION Loading the Washer Control Lock Check and empty pockets. Paper clips, coins, Use this option to disable the controls. This feature matches, etc. can damage clothing and the washer. can prevent children from changing cycles or operating the machine. The feature does not lock Close zippers and hooks, and tie drawstrings to the door. -
Page 18: Smart Functions
Installing the LG ThinQ Connect your smartphone to the wireless router. Application Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application. - Page 19 Remote Start function. Energy Monitoring Start a cycle from the LG ThinQ application The washer energy usage is affected by the cycles on your smart phone. and options so you may see some changes in energy usage from one cycle to another.
- Page 20 This available for download. equipment generates, uses, and can radiate radio LG Electronics will also provide open source code frequency energy and, if not installed and used in to you on CD-ROM for a charge covering the cost...
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Page 21: Smart Diagnosis™ Function
The specialist records the data ThinQ application for help diagnosing issues transmitted from the appliance and uses it to analyze with the appliance without the assistance of the LG the issue, providing a fast and effective diagnosis. Customer Information Center. -
Page 22: Maintenance
22 MAINTENANCE MAINTENANCE WARNING including the Important Safety Instructions, before operating this washer. Unplug the washer before cleaning to avoid the risk of electric shock. Failure to follow this warning can Do not use volatile substances (benzene, paint thinner, alcohol, acetone, etc.), abrasive cleaners, or detergents with strong chemical components when cleaning the washer. - Page 23 MAINTENANCE Removing Mineral Buildup Turn the cycle selector to select the Tub Clean In areas with hard water, mineral scale can form on cycle. internal components of the washer. Periodically clean the mineral buildup on the internal components to Press the Start/Pause button to begin the cycle. extend the lifespan of the washer.
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Page 24: Cleaning The Door Seal
24 MAINTENANCE Cleaning the Water Inlet Wipe off any moisture with a dry towel or cloth Filters after cleaning. Replace the detergent dispenser drawer. could be plugged by hard water scale, sediment in the water supply, or other debris. CAUTION The inlet screens protect the delicate parts of the inlet valve from being damaged by particles that could enter the valves with the water supply. -
Page 25: Cleaning The Drain Pump Filter
MAINTENANCE Cleaning the Drain Pump Recap the plug onto the drain hose and attach Filter the drain hose. clogging with foreign objects. WARNING Use a bucket if the drum is not completely leaks or malfunctioning of the washer. NOTE Turn off the machine and unplug it. message blinks on the display when the Drain any remaining water. -
Page 26: Care In Cold Climates
26 MAINTENANCE Care in Cold Climates When the Water Line is Frozen Storing the Washer Turn off the faucets connected to the water lines. If the washer will not be used for an extended period of time and is in an area that could be exposed to Pour hot water on the frozen faucets to thaw the freezing temperatures, perform the following steps to water lines and remove them. -
Page 27: Troubleshooting
TROUBLESHOOTING TROUBLESHOOTING FAQs: Frequently Asked Questions This is actually a problem with the plumbing in your home. When the water valve in the washer shuts off, it can cause pipes in your home to move, resulting in a loud banging noise. This effect, called water hammer, can be reduced by installing an item called a water hammer arrestor. -
Page 28: Before Calling For Service
28 TROUBLESHOOTING Before Calling for Service The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service. - Page 29 TROUBLESHOOTING Operation Problem Possible Cause Solutions Check hoses for leaks, cracks and splits. Inlet hose connection is loose at faucet or washer. Check and tighten hose connections. The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain.
- Page 30 30 TROUBLESHOOTING Problem Possible Cause Solutions This is normal. The washer adjusts cycle time automatically to provide optimal results for Wash cycle time is longer the wash time for the amount of the selected cycle. The time remaining shown than usual laundry, water pressure and other in the display is only an estimate.
- Page 31 TROUBLESHOOTING Problem Possible Cause Solutions The washer will not operate if the lid is open. Close the lid and make sure that nothing is Lid is open. caught under the lid preventing it from closing completely. Check house circuit breakers/fuses. Replace Circuit breaker/fuse is tripped/ fuses or reset breaker.
- Page 32 32 TROUBLESHOOTING Performance Problem Possible Cause Solutions Always remove items from the washer as Washer not unloaded promptly. soon as the cycle is complete. The washer can be fully loaded, but the drum Wrinkling Washer overloaded. should not be tightly packed with items. The lid of the washer should close easily.
- Page 33 TROUBLESHOOTING Problem Possible Cause Solutions Odors can occur if the drainage hose is not properly installed, When installing the drainage hose, be sure that it doesn’t become kinked or blocked. back inside the washing machine). Using the dry function, odors can Odor occur from lint and other laundry This is not a malfunction.
- Page 34 34 TROUBLESHOOTING Error Codes Problem Possible Cause Solutions Water supply faucets are not fully Make sure that the water faucets are fully open. open. Make sure that the hoses are not kinked or Water line hoses are kinked, pinched. Be careful when moving the washer pinched, or crushed.
- Page 35 TROUBLESHOOTING Problem Possible Cause Solutions Make sure the drain hose is free of clogs or Drain hose is kinked, pinched, or Water in the washer kinks, and is not pinched behind or under the clogged drains slowly or not at washer.
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Page 36: Limited Warranty
Should your LG Washer fail due to a defect in materials or workmanship under normal home use, during the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product and applies only when purchased and used within the United States, including U.S. - Page 37 If you and LG are unable to resolve the dispute within 30 days, either party...
- Page 38 Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar optout@lge.com, with the subject line: “Arbitration Opt Out”...
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Page 39: Warranty Exceptions
LIMITED WARRANTY Warranty Exceptions Strange vibration or noise caused Remove the shipping bolts by not removing shipping bolts or & tub support. tub support. Shipping Carton bolt support base Leakage caused by dirt (hair, lint) Clean the seal & door glass. on seal and door glass. - Page 40 40 LIMITED WARRANTY Leakage caused by improper installation of water inlet hose or Reinstall the inlet hose. using non-LG inlet hoses. Power not supplied because of Reconnect the power cord loose connection of power cord or or change the electrical electrical outlet problem.
- Page 41 MEMO...
- Page 42 42 MEMO...
- Page 43 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 U.S.A. 1-888-542-2623 CANADA Register your product Online! www.lg.com...