Troubleshooting Guide - Canon EOS 2000D Instruction Manual

Troubleshooting Guide

If a problem occurs with the camera, first refer to this Troubleshooting
Guide. If this Troubleshooting Guide does not resolve the problem,
contact the nearest Canon Service Center.
A device connected with a cable cannot be used.
When [53: Wi-Fi/NFC] is set to [Enable], connection via interface

cable or HDMI cable is disabled. Set [53: Wi-Fi/NFC] to [Disable]
before connecting a cable.
[Wi-Fi/NFC] cannot be set to [Enable].
When the camera is connected to Connect Station, a computer,

printer, GPS receiver, TV set, or any other device via a cable,
settings for [Wi-Fi/NFC] cannot be changed. Disconnect the cable
before changing any settings.
Operations such as shooting and playback are not possible.
Operations such as shooting and playback are not possible during

a wireless LAN connection. Terminate the connection, then
perform the operation.
Cannot reconnect to a smartphone.
Even with a combination of the same camera and smartphone, if

you have changed the settings or selected a different setting,
reconnection may not be established even after selecting the same
SSID. In such a case, delete the camera connection settings from
the Wi-Fi settings on the smartphone and set up a connection again.
If Camera Connect is left running while setting up a connection

again, the connection may not be established. In such a case,
restart Camera Connect.
The Eye-Fi card cannot be used.
When [53: Wi-Fi/NFC] is set to [Enable], image transfer using an

Eye-Fi card is disabled.
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