Memory Errors; Losing The System's Setup Configuration; Technical Support Procedures - Supermicro P4SCE User Manual

Supermicro p4sce motherboards: user guide
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UPER P4SCA/P4SCE User's Manual
If you are a system integrator, VAR or OEM, a POST diagnos-
tics card is recommended. For I/O port 80h codes, refer to

Memory Errors

1. Make sure the DIMM modules are properly and fully installed.
2. You should be using unbuffered ECC/Non ECC DDR memory (see the next
page). Also, it is recommended that you use the same memory speed
for all DIMMs in the system. See Section 2-4 for memory limitations.
3. Check for bad DIMM modules or slots by swapping modules between
slots and noting the results.
4. Check the power supply voltage 115V/230V switch.

Losing the System's Setup Configuration

1. Make sure that you are using a high quality power supply. A poor quality
power supply may cause the system to lose the CMOS setup informa-
tion. Refer to Section 1-6 for details on recommended power supplies.
2. The battery on your motherboard may be old. Check to verify that it still
supplies ~3VDC. If it does not, replace it with a new one.
3. If the above steps do not fix the Setup Configuration problem, contact
your vendor for repairs.
3-2

Technical Support Procedures

Before contacting Technical Support, please take the following steps. Also,
note that as a motherboard manufacturer, Supermicro does not sell directly
to end-users, so it is best to first check with your distributor or reseller for
troubleshooting services.
with the specific system configuration that was sold to you.
1. Please go through the 'Troubleshooting Procedures' and 'Frequently
Asked Questions' (FAQs) sections in this chapter or see the FAQs on our
web site
(http://www.supermicro.com/support/faqs/) before contacting
Technical Support.
2. BIOS upgrades can be downloaded from our web site at
http://www.supermicro.com/support/bios.
NOTE
App. B.
They should know of any possible problem(s)
3-2

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