Before Calling For Service; Error Message Table - Sharp XE-A401 Instruction Manual

9

Before Calling for Service

The malfunctions shown in the left-hand column below, labelled "Fault," do not necessarily indicate functional
faults of the machine. It is therefore advisable to refer to "Checking" shown in the right-hand column before
calling for service.
(1) The display shows symbols that do not make sense.
(2) The display won't illuminate even when the mode switch
is turned to any other position than "OFF".
(3) The display is illuminated, but the whole machine
refuses registrations.
(4) No receipt is issued.
(5) No journal paper is taken up.
(6) Printing is unusual.

Error message table

When the following error messages are displayed, press the
table below.
Error message
ENTRY ERROR Registration error
MISOPERATION Misoperation error
NO RECORD Undefined code is entered.
MEMORY FULL Memory is full (in the
SBTL COMPUL. Compulsory depression of the
direct finalization
TEND COMPUL. Compulsory tendering
NOT ASSIGNED No entry of a clerk code
OVER LIMIT. Overflow limitation error
INH. OPEN PR The open price entry is inhibited.
INH. UNIT PR The preset price entry is inhibited.
NOT NON-TEND The direct finalization is inhibited.
BUFFER FULL Subtotal void is not allowed.
HEAD UP Print head release lever is lifted up.
PAPER EMPTY Receipt and/or journal paper roll is not
installed or empty.
Fault
Error status
key programming).
• Has the machine been initialized properly as shown in
"GETTING STARTED"?
(Note that initialization clears all the data and programmed
settings stored in memory.)
• Is power supplied to the electrical outlet?
• Is the power cord plug out or loosely connected to the
AC outlet?
• Is a clerk code assigned to the register?
• Is the mode switch set properly at the "REG" position?
• Is the paper roll properly installed?
• Is there a paper jam?
• Is the receipt function in the "OFF" status?
• Is the print head release lever at the printing position?
• Is the take-up spool installed on the bearing properly?
• Is there a paper jam?
• Is the print head release lever at the printing position?
• Is the paper roll properly installed?
key and take a proper action according to the
Make a correct key entry.
Make a correct key entry.
Enter a correct code.
Program the
key for Press the
Make a tendering operation.
Make a clerk code entry.
Make a registration within a limit of entry.
Make a preset price entry.
Make an open price entry.
Make a tendering operation.
Finalize the transaction, and correct the wrong
entries in the void mode.
Move the lever toward the take-up spool (to the
printing position).
Install a receipt and/or journal paper.
Checking
Action
key within 25 steps.
key and continue the operation.
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