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• Align the print head.
• Adjust the print quality in the product software.
• If a cross-hatch pattern appears in the copied image, change the Reduce/Enlarge setting. If a cross-
hatch pattern still appears, place the original at a slightly different angle.
• You may need to increase the image resolution or print a smaller size; see your software
documentation.
Note: Images from the Internet may be low resolution and not result in a high quality printout.
• If you enlarged the image size in an image-editing program, you need to increase the image resolution
setting to retain a high image quality. Increase the image resolution by the same amount you increase
the image size. For example, if the image resolution is 300 dpi (dots per inch) and you will double the
image size for printing, change the resolution setting to 600 dpi.
Note: Higher resolution settings result in larger file sizes, which take longer to process and print.
Consider the limitations of your computer system when selecting a resolution, and select the lowest
possible resolution that produces acceptable quality to keep file sizes manageable.
Parent topic:
Related concepts
Print Head Nozzle Check
Related tasks
Loading Paper in the Paper Cassettes and Rear Paper Tray
Aligning the Print Head Using the Product Control Panel
Adjusting the Print Quality Using the Product Control Panel
Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Printing Software - Windows
Uninstalling Product Software - Mac
Parent topic:
Solving Print Quality Problems
Solving Problems
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