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User's Guide
NPD5220-00 EN

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Summary of Contents for Epson WorkForce Pro WF-M5190DW

  • Page 1 User's Guide NPD5220-00 EN...
  • Page 2 Neither Seiko Epson Corporation nor its ailiates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modiications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 User's Guide Trademarks Trademarks ® ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ® ® ❏ Microsot , Windows , and Windows Vista are registered trademarks of Microsot Corporation.
  • Page 4 ® ❏ Intel is a registered trademark of Intel Corporation. ❏ General Notice: Other product names used herein are for identiication purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
  • Page 5: Table Of Contents

    Advisories and Warnings for Using the LCD Using Epson iPrint..... . . 52 Screen....... . 12 Using AirPrint.
  • Page 6 Printing Slows Down Dramatically During Epson Connect Service..... .68 Continuous Printing..... 88 Web Conig.
  • Page 7 Where to Get Help......106 Technical Support Web Site....106 Contacting Epson Support....106...
  • Page 8: About This Manual

    Provides information on network settings and solving problems when using the printer on a network. ❏ Administrator's Guide (PDF manual) Provides network administrators with information on management and printer settings. As well as the manuals above, check the various types of help information available from the Epson applications. Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury.
  • Page 9: Operating System References

    User's Guide About This Manual ❏ Illustrations of the printer used in this manual are examples only. Although there may be slight diferences depending on the model, the method of operation is the same. ❏ Some of the menu items on the LCD screen vary depending on the model and settings. Operating System References Windows In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP",...
  • Page 10: Important Instructions

    User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏...
  • Page 11: Advisories And Warnings For Setting Up/Using The Printer

    User's Guide Important Instructions Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and of. ❏...
  • Page 12: Advisories And Warnings For Using The Printer With A Wireless Connection

    User's Guide Important Instructions Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively afect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
  • Page 13: Administrator Settings

    You cannot change settings without entering the password. his password is also required when you make settings using Web Conig or EpsonNet Conig. Important: Do not forget the password. If you forget the password, contact Epson support. 1. Enter Menu from the home screen. 2. Select Admin Settings > Admin Password.
  • Page 14: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Paper cassette Loads paper. Paper cassette cover Attach to paper cassette 2. Paper cassette 2 Optional paper cassette units. Loads paper.
  • Page 15 User's Guide Printer Basics Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. Rear paper feed Loads paper.
  • Page 16: Control Panel

    User's Guide Printer Basics Rear cover Pull out when replacing the maintenance box and removing jammed paper. AC inlet Connects the power cord. USB port Connects a USB cable. LAN port Connects a LAN cable. Service USB port USB port for future use. Do not remove the sticker.
  • Page 17: Icons Displayed On The Lcd Screen

    User's Guide Printer Basics Icons Displayed on the LCD Screen he following icons are displayed on the LCD screen depending on the printer's status. Turns on while the printer is connected to a wired (Ethernet) network. Turns on when the wired (Ethernet) network is disabled and an Ethernet cable is not connected.
  • Page 18 Displays or prints the current network settings. Status Wi-Fi Direct Status Epson Connect Displays whether or not the printer is registered and connected to Epson Status Connect or Google Cloud Print service. See the Epson Connect portal website for more details.
  • Page 19 User's Guide Printer Basics Menu Settings and Explanations Printer Settings Paper Source Rear Paper Feed Feeds paper from the rear paper feed on a priority Settings Priority basis. A4/Letter Auto Feeds paper from the paper source set as A4 size Switching when there is no paper source set as Letter, or feeds from the paper source set as Letter size when there is...
  • Page 20 Advanced Setup See the Network Guide for more details. Epson Connect You can suspend or resume the Epson Connect or Google Could Print service, or cancel using the Services services (restore the default settings). See the Epson Connect portal website for more details.
  • Page 21 User's Guide Printer Basics Menu Settings and Explanations Universal Print These print settings are applied when printing from an external device without using the printer Settings driver, or when printing from a PostScript printer driver or PCL printer driver. Top Ofset Adjust the top or left margin of the paper.
  • Page 22 User's Guide Printer Basics Menu Settings and Explanations Common Paper Size Select the paper size. Settings Paper Type Select the paper type. Orientation Select the printing direction. Quality Select the print quality. Ink Save Mode Conserves ink by reducing the print density. Print Order Last Page on Top: Prints from the irst page of a ile.
  • Page 23 User's Guide Printer Basics Menu Settings and Explanations PS3 Menu Error Sheet Prints a sheet showing the error status when any PostScript errors occur while printing and any errors occur while printing a PDF ile. Binary Enable this feature when printing data that contains binary images. This settings is only available when the printer is connected to the network.
  • Page 24: Loading Paper

    User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
  • Page 25: Available Paper And Capacities

    Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Note: Genuine Epson paper is not available when printing with a PostScript printer driver and the Epson universal printer driver. Media Name Size Loading Capacity (Sheets)
  • Page 26 User's Guide Loading Paper Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided Printing Paper Paper Rear Paper Cassette 1 Cassette 2 Feed Plain paper Legal Manual Up to the line under the symbol inside the edge guide. Copy paper Letterhead Letter, A4, B5 *1*2...
  • Page 27: List Of Paper Types

    Control panel Printer Driver PostScript Printer Epson Universal Driver Printer Driver Copy paper, Plain plain papers plain papers Plain Plain paper Epson Bright White Ink Jet Paper Letterhead Letterhead Letterhead Letterhead Letterhead Recycled paper Recycled Recycled Recycled Recycled Color paper...
  • Page 28 User's Guide Loading Paper 2. Slide the edge guides to their maximum position. Note: When using paper larger than A4 size, extend the paper cassette. 3. Slide the front edge guide to the paper size you want to use. 4. With the printable side facing down, load paper against the front edge guide.
  • Page 29 User's Guide Loading Paper Important: ❏ Make sure the paper does not extend beyond the symbol at the end of the paper cassette. ❏ Do not load more than the maximum number of sheets speciied for the paper. For plain paper, do not load above the line just under the symbol inside the edge guide.
  • Page 30: Loading Paper In The Rear Paper Feed

    User's Guide Loading Paper Loading Paper in the Rear Paper Feed 1. Open the feeder guard and pull out the paper support. 2. Slide the edge guides. 3. Load paper at the center of the rear paper feed with the printable side facing up. Important: ❏...
  • Page 31 User's Guide Loading Paper ❏ Envelope ❏ Pre-punched paper Note: You can use pre-punched paper under the following conditions. Automatic 2-sided printing is not available for pre- punched paper. ❏ Loading capacity: One sheet ❏ Available size: A4, B5, A5, A6, Letter, Legal ❏...
  • Page 32 User's Guide Loading Paper 6. Slide out the output tray. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline. Related Information & “Paper Handling Precautions” on page 24 &...
  • Page 33: Printing

    User's Guide Printing Printing Printing from a Computer If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏...
  • Page 34: Printing Basics - Mac Os X

    User's Guide Printing ❏ Orientation: Select the orientation you set in the application. ❏ Paper Type: Select the type of paper you loaded. Note: When printing on envelopes, select Landscape as the Orientation setting. 7. Click OK to close the printer driver window. 8.
  • Page 35 When printing on envelopes, select landscape orientation. 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu >...
  • Page 36: Printing On 2-Sides

    Printing on 2-Sides - Windows Note: ❏ Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 37 User's Guide Printing 6. Click Print Density, select the document type from Select Document Type, and then click OK. he printer driver automatically sets the Adjustments options for that document type. Note: ❏ Printing may be slow depending on the combination of options selected for Select Document Type in the Print Density Adjustment window and for Quality on the Main tab.
  • Page 38: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows 1. Load paper in the printer. 2. Open the ile you want to print. 3.
  • Page 39: Printing To Fit The Paper Size

    User's Guide Printing 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6. Set the other items as necessary. 7. Click Print. Related Information & “Loading Paper in the Paper Cassette” on page 27 &...
  • Page 40: Printing Multiple Files Together (For Windows Only)

    User's Guide Printing & “Loading Paper in the Rear Paper Feed” on page 30 & “Printing Basics - Windows” on page 33 Printing to Fit the Paper Size - Mac OS X 1. Load paper in the printer. 2. Open the ile you want to print. 3.
  • Page 41: Enlarged Printing And Making Posters (For Windows Only)

    User's Guide Printing 4. Select Job Arranger Lite on the Main tab. 5. Click OK to close the printer driver window. 6. Click Print. he Job Arranger Lite window is displayed and the print job is added to the Print Project. 7.
  • Page 42 User's Guide Printing Related Information & “Loading Paper in the Paper Cassette” on page 27 & “Loading Paper in the Rear Paper Feed” on page 30 & “Printing Basics - Windows” on page 33 Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.
  • Page 43 User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut of the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
  • Page 44 User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the let of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
  • Page 45 User's Guide Printing 6. Cut of the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the let and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 46 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
  • Page 47: Printing Using Advanced Features

    User's Guide Printing 10. Cut of the remaining margins along the outer guide. Printing Using Advanced Features his section introduces a variety of additional layout and printing features available on the printer driver. Related Information & “Windows Printer Driver” on page 70 &...
  • Page 48 User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Mac OS X Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting.
  • Page 49: Printing Using A Postscript Printer Driver

    User's Guide Printing Printing a Header and Footer (for Windows Only) You can print information such as a user name and printing date as headers or footers. Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select necessary items from the drop-down list.
  • Page 50 User's Guide Printing 5. Make the following settings on the Paper/Quality tab. ❏ Paper Source: Select the paper source in which you loaded the paper. ❏ Media: Select the type of paper you loaded. 6. Click Advanced, select the paper size you loaded in the printer as the Paper Size setting, and then click OK. 7.
  • Page 51: Printing Using A Postscript Printer Driver - Mac Os X

    User's Guide Printing Printing Using a PostScript Printer Driver - Mac OS X 1. Load paper in the printer. 2. Open the ile you want to print. 3. Access the print dialog. 4. Make the following settings. ❏ Printer: Select your printer. ❏...
  • Page 52: Setting Items For The Postscript Printer Driver

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and Web pages from a smart device such as a smartphone or tablet. You can use either local print, printing from a smart device that is connected to the same...
  • Page 53 Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. he following screens are subject to change without notice. Home screen displayed when the application is started.
  • Page 54: Using Airprint

    Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint ater transferring the document you want to print using the ile sharing function in iTunes. Related Information &...
  • Page 55: Canceling Printing

    User's Guide Printing Canceling Printing Note: ❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel. ❏...
  • Page 56: Replacing Ink Cartridges And Other Consumables

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information &...
  • Page 57: Ink Cartridge Codes

    Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. he use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.
  • Page 58: Replacing Ink Cartridges

    User's Guide Replacing Ink Cartridges and Other Consumables ❏ Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the surrounding area when removing the cartridges. ❏ his printer uses ink cartridges equipped with a green chip that monitors information such as the amount of remaining ink for each cartridge.
  • Page 59 User's Guide Replacing Ink Cartridges and Other Consumables 2. Push the ink cartridge that you want to replace. he ink cartridge will pop out slightly. 3. Remove the ink cartridge from the printer. 4. Remove the new ink cartridge from its package. Important: Do not touch the sections shown in the illustration.
  • Page 60: Maintenance Box Code

    “Ink Cartridge Handling Precautions” on page 57 Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. he following is the code for the genuine Epson maintenance box. T6710 Maintenance Box Handling Precautions Read the following instructions before replacing the maintenance box.
  • Page 61: Replacing A Maintenance Box

    Replace the maintenance box when you are promoted to do so. he Epson Status Monitor, your LCD, or lights on the control panel will advise you when this part needs replacing.
  • Page 62 User's Guide Replacing Ink Cartridges and Other Consumables 4. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the bag shut. Important: Do not tilt the used maintenance box until ater it is sealed in the plastic bag; otherwise ink may leak. 5.
  • Page 63: Improving Print Quality

    We recommend to turn of the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
  • Page 64: Checking And Cleaning The Print Head - Windows

    User's Guide Improving Print Quality ❏ here are broken lines or missing segments: he print head nozzles may be clogged. Go to the next step. 6. Follow the on-screen instructions to clean the print head. 7. When cleaning is inished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.
  • Page 65: Aligning The Print Head

    User's Guide Improving Print Quality & “Loading Paper in the Rear Paper Feed” on page 30 Aligning the Print Head If you notice a misalignment of vertical lines or blurred images, align the print head. Aligning the Print Head - Control Panel 1.
  • Page 66: Aligning The Print Head - Windows

    User's Guide Improving Print Quality ❏ Horizontal Alignment: Find and enter the number for the least separated or overlapping pattern in each group. Related Information & “Loading Paper in the Paper Cassette” on page 27 & “Loading Paper in the Rear Paper Feed” on page 30 Aligning the Print Head - Windows 1.
  • Page 67: Cleaning The Paper Path For Ink Smears

    User's Guide Improving Print Quality Related Information & “Loading Paper in the Paper Cassette” on page 27 & “Loading Paper in the Rear Paper Feed” on page 30 Cleaning the Paper Path for Ink Smears When the printouts are smeared or scufed, clean the roller inside. Important: Do not use tissue paper to clean the inside of the printer.
  • Page 68: Applications And Network Service Information

    Applications and Network Service Information Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. he features available on the Internet are as follows.
  • Page 69: Running Web Conig On Windows

    IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Conig from the maintenance screen of Epson iPrint. Related Information & “Using Epson iPrint” on page 52 Running Web Conig on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Conig.
  • Page 70: Necessary Applications

    User's Guide Applications and Network Service Information Necessary Applications Windows Printer Driver he printer driver is an application that controls the printer according to the print commands from other applications. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.
  • Page 71: Mac Os X Printer Driver

    See the online help for explanations of the setting items. 4. Click OK. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab.
  • Page 72: E-Web Print (For Windows Only)

    When you install E-Web Print, it is displayed in your browser. Click Print or Clip. EPSON Software Updater EPSON Sotware Updater is an application that checks for new or updated sotware on the internet and installs it. You can also update the printer's irmware and manual.
  • Page 73: Epsonnet Conig

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Sotware > EPSON Sotware Updater. Starting on Mac OS X Select Go >...
  • Page 74: Uninstalling Applications - Mac Os X

    6. Select the application you want to uninstall, and then click Uninstall. Important: he Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them irst, and then install the necessary printer driver again.
  • Page 75: Installing Applications

    2. Insert the sotware disc that came with the printer into the computer, and download the "Driver/PostScript/ eppsnt.inf " ile. Note: If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/...
  • Page 76 4. Insert the sotware disc that came with the printer into the computer, and download the "Driver/PostScript/ eppsnt.inf " ile. Note: If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/...
  • Page 77 10. Select your printer, and then click Next. 11. Follow the on-screen instructions for the rest of the installation. Installing a PostScript Printer Driver - Mac OS X Download the printer driver from the Epson Support website, and then install it. http://www.epson.eu/Support (Europe) http://support.epson.net/...
  • Page 78: Installing The Epson Universal Printer Driver (For Windows Only)

    Do not turn of the computer or the printer while updating. Note: If you cannot ind the application you want to update in the list, you cannot update using the EPSON Sotware Updater. Check for the latest versions of the applications from your local Epson website.
  • Page 79: Solving Problems

    1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the irmware over a network connection.) 2. Visit your local Epson website for further instructions. Related Information & “Contacting Epson Support” on page 106 &...
  • Page 80: Checking Printer Status - Mac Os X

    Solving Problems 2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information &...
  • Page 81: Removing Jammed Paper From The Rear Paper Feed

    User's Guide Solving Problems 2. Remove the jammed paper. Important: Do not touch the parts inside the printer. Doing so may cause a malfunction. 3. Close the front cover. Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper. Removing Jammed Paper from the Paper Cassette 1.
  • Page 82 User's Guide Solving Problems 2. Pull out the paper cassette. 3. Remove the jammed paper. 4. Align the edges of the paper and slide the edge guides to the edges of the paper. 5. Insert the paper cassette in the printer.
  • Page 83: Removing Jammed Paper From Rear Cover

    User's Guide Solving Problems Removing Jammed Paper from Rear Cover 1. Remove the rear cover. 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer. Paper Does Not Feed Correctly Check the following if the paper jams, paper feeds at a slant, several sheets of paper feed at a time, no paper feeds, or paper is ejected.
  • Page 84: Power And Control Panel Problems

    User's Guide Solving Problems ❏ Place the printer on a lat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏ Follow the paper handling precautions. ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏...
  • Page 85: Printout Problems

    User's Guide Solving Problems ❏ Connect the USB cord securely to the printer and the computer. ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏ If you are using the printer over a network, make sure the printer is connected to the network. You can check the status by checking the indicators on the control panel or by printing the network status sheet.
  • Page 86: He Position, Size, Or Margins Of The Printout Are Incorrect

    ❏ Try to use genuine Epson ink cartridges. his product is designed to adjust colors based on the use of genuine Epson ink cartridges. he use of non-genuine ink cartridges may cause print quality to decline.
  • Page 87: Printed Characters Are Incorrect Or Garbled

    User's Guide Solving Problems ❏ Clean the paper path. ❏ Load paper in the correct direction. ❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper. ❏ Enable the reduce smear setting for thick paper. If you enable this feature, print quality may decline or the printing may slow down.
  • Page 88: He Printout Problem Could Not Be Cleared

    User's Guide Solving Problems The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver. Related Information & “Uninstalling Applications” on page 73 &...
  • Page 89: Printer Does Not Print While Using Postscript Printer Driver

    User's Guide Solving Problems Printer Does Not Print While Using PostScript Printer Driver ❏ Set the Printing Language setting to Auto or PS3 on the control panel. ❏ If you cannot print text data, even when Text Detection is enabled on the control panel, set the Printing Language setting to PS3.
  • Page 90: Forgot Your Password

    User's Guide Solving Problems Forgot Your Password If you forget the administrator's password, contact Epson support. Related Information & “Contacting Epson Support” on page 106 Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
  • Page 91: Appendix

    User's Guide Appendix Appendix Technical Speciications Printer Speciications Print Head Nozzle Placement Black ink nozzles: 400 × 4 rows Weight of Paper Plain Paper 64 to 90 g/m2 (17 to 24 lb) Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelope Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Envelope C4: 80 to 100 g/m2 (21 to 26 lb)
  • Page 92: Wi-Fi Speciications

    User's Guide Appendix Wi-Fi Speciications Standards IEEE802.11b/g/n Frequency Range 2.4 GHz Coordination Modes *2 *3 Infrastructure, Ad hoc , Wi-Fi Direct Wireless Securities WEP (64/128bit), WPA2-PSK (AES) , WPA2-Enterprise Not supported for IEEE 802.11n. Not supported for IEEE 802.11b. Simple AP mode is compatible with Ethernet connection. Complies with WPA2 standards with support for WPA/WPA2 Personal.
  • Page 93: Dimensions

    User's Guide Appendix Dimensions Dimensions Storage ❏ Width: 461 mm (18.1 in.) ❏ Depth: 422 mm (16.6 in.) ❏ Height: 284 mm (11.2 in.) Printing ❏ Width: 461 mm (18.1 in.) ❏ Depth: 655 mm (25.8 in.) ❏ Height: 383 mm (15.1 in.) Approx.
  • Page 94: System Requirements

    User's Guide Appendix You can store for one month at 40°C (104°F). Environmental Speciications for Ink Cartridges Storage Temperature -20 to 40 °C (-4 to 104 °F) Freezing Temperature -10 °C (14 °F) Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F). You can store for one month at 40 °C (104 °F).
  • Page 95: Available Fonts For Pcl

    User's Guide Appendix Font Name Family HP Equivalent Algiers Medium, Extra Bold Albertus NimbusSansNo2 Medium, Bold, Italic, Bold Italic Arial Nimbus Roman No9 Medium, Bold, Italic, Bold Italic Times New Nimbus Sans Medium, Bold, Oblique, Bold Oblique Helvetica Nimbus Sans Narrow Medium, Bold, Oblique, Bold Oblique Helvetica Narrow Palladio...
  • Page 96 User's Guide Appendix Font Name Family HP Equivalent Symbol Mauritius Marigold Algiers Medium, Extra Bold Albertus NimbusSansNo2 Medium, Bold, Italic, Bold Italic Arial Nimbus Roman No9 Medium, Bold, Italic, Bold Italic Times New Nimbus Sans Medium, Bold, Oblique, Bold Oblique Helvetica Nimbus Sans Narrow Medium, Bold, Oblique, Bold Oblique...
  • Page 97: List Of Symbol Sets

    User's Guide Appendix Font Name Family Symbol OCR B Code39 9.37cpi, 4.68cpi EAN/UPC Medium, Bold Note: Depending on the print density, or on the quality or color of the paper, OCR A, OCR B, Code39, and EAN/UPC fonts may not be readable. Print a sample and make sure the fonts can be read before printing large quantities. Related Information &...
  • Page 98 User's Guide Appendix Symbol Set Attribute Font Classiication Name Legal ✓ ✓ ✓ ✓ ISO 8859/2 ✓ ✓ ✓ ✓ Latin 2 ISO 17: Spanish ✓ ✓ ✓ ISO 8859/4 ✓ ✓ ✓ Latin 4 Roman-9 ✓ ✓ ✓ PS Math ✓...
  • Page 99 User's Guide Appendix Symbol Set Attribute Font Classiication Name Ventura ✓ ✓ ✓ International PcEur858 ✓ ✓ ✓ Ventura US ✓ ✓ ✓ Pi Font ✓ ✓ ✓ PC852, Latin 2 ✓ ✓ ✓ Unicode 3.0 ✓ ✓ ✓ ✓ ✓...
  • Page 100 User's Guide Appendix Symbol Set Attribute Font Classiication Name Symbol ✓ Wingdings 579L ✓ ZapfDigbats ✓ OCR A ✓ OCR B ✓ OCR B ✓ Extension Code3-9 ✓ EAN/UPC ✓ The List of the Symbol Sets for PCL 6 Symbol Set Name Attribute Font Classiication ISO Norwegian...
  • Page 101 User's Guide Appendix Symbol Set Name Attribute Font Classiication Math-8 ✓ ✓ ✓ ✓ ✓ Roman-8 ✓ ✓ ✓ ✓ Windows 3.1 Latin 2 ✓ ✓ ✓ Pc1004 ✓ ✓ ✓ ISO 8859-15 Latin 9 ✓ ✓ ✓ ✓ PC-Turkish ✓...
  • Page 102: Regulatory Information

    EN301 489-17 EN60950-1 For European users We, Seiko Epson Corporation, hereby declare that the following equipment Model is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC: B561B For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
  • Page 103: German Blue Angel

    German Blue Angel. See the following website for the speciications required for the Blue Angel standard. http://www.epson.de/blauerengel Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer.
  • Page 104: Installing The Optional Units

    User's Guide Appendix Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink cartridge installed. Removing the cartridge can dry out the print head and may prevent the printer from printing.
  • Page 105 User's Guide Appendix 1. Turn of the printer by pressing the button, and then unplug the power cord. 2. Disconnect any connected cables. 3. Remove the optional paper cassette unit from its box, and then remove any protective materials. 4. Lower the printer onto the optional paper cassette unit. 5.
  • Page 106: Where To Get Help

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. he latest drivers, FAQs, manuals, or other downloadables are also available from the site.
  • Page 107 Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 108 User's Guide Appendix Telephone number Fax number Address 038-312966 038-312977 No.87, Guolian 2nd Rd., Hualien City, Hualien County 970, Taiwan 03-4393119 03-4396589 5F., No.2, Nandong Rd., Pingzhen City, Taoyuan County 32455, Taiwan 03-5325077 03-5320092 1F., No.9, Ln. 379, Sec. 1, Jingguo Rd., North Dist., Hsinchu City 300, Taiwan 04-23011502 04-23011503...

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