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Epson WF-M5194 User Manual

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WF-M5194 User's Guide

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Summary of Contents for Epson WF-M5194

  • Page 1 WF-M5194 User's Guide...

  • Page 3: Table Of Contents

    Setting Up Google Cloud Print on a Chromebook ................26 Android Printing Using the Epson Print Enabler ................27 Using Fire OS Printing ........................28 Using Epson Print and Scan App with Windows Tablets ..............28 Wi-Fi or Wired Networking........................30 Wi-Fi Infrastructure Mode Setup......................30...
  • Page 4 Connecting to a New Wi-Fi Router ....................40 Disabling Wi-Fi Features ....................... 40 Enabling Epson Universal Print Driver (PCL) or PostScript Printing............ 42 Installing the Epson Universal Print Driver - Windows ............... 42 Installing the PostScript (PS3) Printer Software - Windows ............... 46 Installing the PostScript (PS3) Printer Software - OS X..............
  • Page 5 Installing the Optional Second Paper Cassette ................70 Enabling the Optional Paper Cassette - Windows ................. 71 Enabling the Optional Paper Cassette - OS X ................73 Printing from a Computer ......................... 75 Printing with Windows ........................75 Selecting Basic Print Settings - Windows ..................75 Paper Source Options - Windows .....................
  • Page 6 Synchronizing Printer Settings - Epson Universal Print Driver - Windows ........106 Selecting Basic Print Settings - Epson Universal Print Driver - Windows ........108 Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows ... 110 Selecting Maintenance Options - Epson Universal Print Driver - Windows........112 Extended Settings - Epson Universal Print Driver - Windows ..........
  • Page 7 Ink Cartridge and Maintenance Box Part Numbers..............144 Removing and Installing the Ink Cartridge..................145 Replacing the Maintenance Box....................... 149 Adjusting Print Quality..........................152 Print Head Maintenance........................152 Print Head Nozzle Check......................152 Checking the Nozzles Using the Product Control Panel ............153 Checking the Nozzles Using a Computer Utility ..............
  • Page 8 Faint Printout or Printout Has Gaps ..................... 194 Grainy Printout..........................194 Uninstall Your Product Software....................... 195 Uninstalling Printing Software - Standard Epson Printer Software - Windows ......196 Uninstalling Product Software - OS X ..................197 Where to Get Help..........................197 Technical Specifications ........................
  • Page 9 Wireless Connection Safety Instructions ..................222 FCC Compliance Statement......................222 Trademarks ............................223 Copyright Notice..........................223 libTIFF Software Acknowledgment....................224 A Note Concerning Responsible Use of Copyrighted Materials........... 225 Default Delay Times for Power Management for Epson Products ..........225 Copyright Attribution ........................225...

  • Page 11: Wf-M5194 User's Guide

    WF-M5194 User's Guide Welcome to the WF-M5194 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 12: Product Basics

    Setting Up Google Cloud Print on a Chromebook Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Epson Print and Scan App with Windows Tablets Using the Control Panel See these sections to learn about the control panel and select control panel settings.

  • Page 13: Status Icons

    power button and light Paper Setup button The Error and Data lights The LCD screen Back button The arrow buttons and the OK button Stop button Status Icons Parent topic: Using the Control Panel Status Icons Status icons may be displayed on the LCD screen depending on the product's status. Icons Description There is no Ethernet connection.

  • Page 14: Setting A Password And Locking The Control Panel

    Setting a Password and Locking the Control Panel You can set an administrator password to lock the following control panel settings: • System Administration Setup settings • Eco Mode settings When the control panel is locked, you must enter the password to access any of the locked settings. 1.

  • Page 15: Entering Characters On The Lcd Screen

    8. Use the arrow buttons to select Lock Setting and press the OK button. 9. Select On and press the OK button. Note: If you forget your password, contact Epson support for assistance. Entering Characters on the LCD Screen Parent topic:...

  • Page 16: Adjusting The Screen Contrast

    2. Press the down arrow button, select System Administration, and press the OK button. Enter the administrator password, if necessary. You see a screen like this: 3. Press the down arrow button, select Common Settings, and press the OK button. 4.

  • Page 17: Product Parts Locations

    3. Select Common Settings and press the OK button. 4. Select LCD Contrast and press the OK button. 5. Press the up or down arrow buttons to adjust the screen contrast. 6. Press the OK button to exit. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product.
  • Page 18 Rear sheet feeder edge guides Rear paper support Rear paper feed cover Output tray Cassette edge guides Output tray extension and paper stopper Paper cassette 1 Paper cassette unit (optional) Paper cassette 2 (optional) Parent topic: Product Parts Locations...

  • Page 19: Printer Parts - Inside

    Printer Parts - Inside Ink cartridge holder Print head (do not remove) Front cover (opened) Parent topic: Product Parts Locations Printer Parts - Back USB port...

  • Page 20: Using Eco Mode

    Ethernet LAN port Service port Maintenance box Rear cover AC inlet Parent topic: Product Parts Locations Using Eco Mode Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources. Changing the Eco Settings Changing the Sleep Timer Settings Changing the Power Off Timer Settings...

  • Page 21: Changing The Sleep Timer Settings

    You see a screen like this: 4. Select On and press the OK button. 5. Press the up arrow button. 6. Change settings as necessary. 7. Press the OK button to exit. You see the icon on the LCD screen to indicate that Eco settings are enabled. Parent topic: Using Eco Mode Changing the Sleep Timer Settings...

  • Page 22: Changing The Power Off Timer Settings

    You see a screen like this: 5. Press the up or down arrow buttons to increase or reduce the number of minutes. 6. Press the left or right arrow buttons to move the cursor. 7. Press the OK button. Parent topic: Using Eco Mode Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time.

  • Page 23: Epson Connect Solutions For Smartphones, Tablets, And More

    Product Basics Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.

  • Page 24: Using The Epson Iprint Mobile App

    Using the Epson iPrint Mobile App Use this free Apple and Android app to print with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages from your device or from popular cloud services such as Box, Dropbox, Evernote, Google Drive, or Microsoft OneDrive.

  • Page 25: Using Epson Remote Print

    Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.

  • Page 26: Setting Up Google Cloud Print On A Chromebook

    With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product.

  • Page 27: Android Printing Using The Epson Print Enabler

    Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.

  • Page 28: Using Fire Os Printing

    You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. Epson Print and Scan App allows you to scan and capture images right to your tablet or to Microsoft OneDrive.
  • Page 29 Parent topic: Product Basics Related topics Wi-Fi or Wired Networking...

  • Page 30: Wi-Fi Or Wired Networking

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...

  • Page 31: Selecting Wireless Network Settings From The Control Panel

    The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 32 3. Select the name of your wireless network and press the OK button. Note: To enter the wireless network name manually, select Other Networks and press the OK button. Use the printer's buttons to enter your network name. 4. Enter your wireless password using the control panel buttons. Note: The network name and password are case sensitive.

  • Page 33: Wi-Fi Direct Mode Setup

    Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device Your product automatically selects one of these modes to communicate with your computer or device:...

  • Page 34: Enabling Wi-Fi Direct Mode

    Enabling Wi-Fi Direct Mode Parent topic: Wi-Fi or Wired Networking Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and a computer or other devices without a wireless router or access point. Note: You may need to enable the Wi-Fi Direct setting in the Advanced Settings menu before you can enable Wi-Fi Direct mode.
  • Page 35 6. Enter a Wi-Fi Direct password using the control panel buttons. Note: Your password must be at least 8 and no more than 22 characters long. • To enter letters or symbols, press the up or down arrow buttons to scroll through characters, and press the right arrow button to select one.

  • Page 36: Wi-Fi Protected Setup (Wps)

    11. Press the Back button to return to the Home screen. You see the connection symbol on the LCD screen and should be able to print directly to your product from your computer or device. Note: If the connection symbol is not displayed on the LCD screen, Wi-Fi Direct mode is not enabled.

  • Page 37: Printing A Network Status Sheet

    You see this screen: 2. Press the down arrow button, select Push Button Setup (WPS), and press the OK button. 3. Follow the instructions on the LCD screen to complete WPS setup. 4. Press the Back button to return to the Home screen. If the network connection is successful, the Wi-Fi icon ( ) will appear in the upper-right corner of the LCD screen.

  • Page 38: Changing Or Updating Network Connections

    2. Press the down arrow button, select Network Status, and press the OK button. 3. Press the down arrow button, select Wi-Fi/Network Status, and press the OK button. You see a screen like this: 4. Press the OK button to print the network status sheet. 5.

  • Page 39: Changing A Usb Connection To A Wi-Fi Connection

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...

  • Page 40: Connecting To A New Wi-Fi Router

    1. Do one of the following: • Windows: Uninstall your product software. • OS X: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
  • Page 41 You see this screen: 2. Press the down arrow button, select Disable Wi-Fi, and press the OK button. 3. Press the up arrow button to disable Wi-Fi. 4. Press the OK button when complete. Parent topic: Changing or Updating Network Connections...

  • Page 42: Enabling Epson Universal Print Driver (Pcl) Or Postscript Printing

    Enabling Epson Universal Print Driver (PCL) or PostScript Printing Before enabling Epson Universal Print Driver (PCL) or PostScript printing on your product, make sure you have installed the software as described on the Start Here sheet. Installing the Epson Universal Print Driver - Windows...
  • Page 43 3. Follow the on-screen instructions until you see this screen: 4. Select Yes: Network connection and click OK. Note: Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6. Leave this option deselected to set the printer language to ESC/P- R.
  • Page 44 After the software finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step.
  • Page 45 6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer.

  • Page 46: Installing The Postscript (Ps3) Printer Software - Windows

    Installing the PostScript (PS3) Printer Software - Windows If you did not install the standard Epson printer software, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.

  • Page 47: Selecting Pdl (Page Description Language) Settings

    8. Click Start and follow the on-screen instructions. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Selecting PDL (Page Description Language) Settings You can select settings for PCL and PostScript printing using the control panel on the product.

  • Page 48: Pdl Print Configuration Options

    5. Select an option, then select the settings you want to use. PDL Print Configuration Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing PDL Print Configuration Options Select the PDL Print Configuration options you want to use for PCL or PostScript printing.
  • Page 49 PDL Print Configuration Available Description option settings Print Order Last Page on Starts printing from the first page of a file. First Page on Starts printing from the last page of a file. Number of Copies 1 to 999 Selects the number of copies to print. Binding Margin Left Edge Specifies the binding edge for double-sided documents.

  • Page 50: Selecting Printer Language And Interface Settings

    PDL Print Configuration Available Description option settings CR Function Selects the line feed command when printing with a driver from a specific operating system. CR+LF LF Function CR+LF Paper Source Assign Makes the paper source select command compatible with HP LaserJet 4 Makes the paper source select command compatible with HP LaserJet 4000, 5000, and 8000 Makes the paper source select command compatible...

  • Page 51: Printer Language And Interface Options

    4. Select the Printing Language and other settings you want to use. Printer Language and Interface Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Printer Language and Interface Options Select the settings you want to use.
  • Page 52 Printer Settings option Available Description settings USB I/F Timeout Setting 0.5 to 300 Specify the length of time before ending USB seconds communication from a computer using the PCL or PostScript driver. This setting is necessary to avoid endless USB communication. Printing Language Auto Select the language for the USB or network interface.

  • Page 53: Loading Paper

    Loading Paper for Documents in the Cassette Loading Paper or Envelopes in the Rear Paper Feed Slot Paper Loading Capacity Available Epson Papers Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Installing and Enabling the Optional Second Paper Cassette Loading Paper for Documents in the Cassette You can print documents on a variety of paper types and sizes.
  • Page 54 2. Pull out the paper cassette. 3. Slide the edge guides outward.
  • Page 55 Note: If you are using legal-size paper or larger, squeeze the tab and extend the paper cassette. 4. Slide the edge guide to your paper size.
  • Page 56 5. Load a stack of paper, printable side down, against the edge guide as shown. Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette. 6. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits beneath the top edges of the guides.
  • Page 57 7. Gently insert the paper cassette. Note: The paper may slide forward slightly as you insert the cassette. This is normal. 8. When prompted by the product's LCD screen, select the size and type of the paper you just loaded and press the OK button.

  • Page 58: Loading Paper Or Envelopes In The Rear Paper Feed Slot

    Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. •...
  • Page 59 2. Pull up the paper support for the rear paper feed slot. 3. Flip the feeder guard forward, then slide the edge guides outward. 4. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
  • Page 60 5. Do one of the following: • Insert paper, printable side up and short edge first, in the center of the tray. Caution: To prevent paper feeding problems, make sure you do not load too much paper in the slot. Note: You can load one sheet of binder paper with holes on one of the long edges as shown.
  • Page 61 • Load up to 10 envelopes short edge first, with the flap facing down and the flap edge to the left, in the center of the slot. 6. Slide the edge guides against the paper or envelope, but not too tightly. 7.

  • Page 62: Paper Loading Capacity

    [210 × 297 mm]) Color paper 250 sheets 1 sheet Preprinted paper Legal (8.5 × 14 inches [216 × 356 mm]) Epson Bright White Paper 200 sheets 50 sheets 20 sheets for manual two-sided printing Epson Presentation Paper Matte —...

  • Page 63: Available Epson Papers

    You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.5 ×...

  • Page 64: Selecting The Paper Settings For Each Source - Control Panel

    Paper Type Size Part number Sheet count Epson Brochure & Flyer Paper Letter (8.5 × 11 inches S042384 Matte Double-sided [216 × 279 mm]) Epson Presentation Paper Matte Letter (8.5 × 11 inches S041062 [216 × 279 mm]) Legal (8.5 × 14 inches S041067 [216 ×...

  • Page 65: Paper Type Settings - Control Panel

    Prem. Matte Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Thick paper (cardstock up to 68 lb [256 g/m2]) Card Stock Parent topic: Selecting the Paper Settings for Each Source - Control Panel...

  • Page 66: Paper Or Media Type Settings - Printing Software

    Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Brochure & Flyer Paper Matte Double-sided Epson Ultra Premium Presentation Paper Matte Cardstock up to 68 lb (256 g/m Card Stock Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.

  • Page 67: Selecting The Paper Source Settings - Administrator

    Selecting the Paper Source Settings - Administrator You can change default paper source settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1.

  • Page 68: Paper Source Settings Options

    Paper Source Settings Options Parent topic: Selecting Default Paper Settings - Administrator Paper Source Settings Options Select the Paper Source Settings options you want to use for your print jobs. Paper Source Available settings Description Settings option Rear Paper Feed Normal Select Normal to give printing priority to paper loaded in the Priority...

  • Page 69: Universal Print Settings Options

    You see this screen: 3. Press the down arrow button, select Universal Print Settings, and press the OK button. You see this screen: 4. Adjust the settings as necessary. 5. When you are finished, press the Back button to return to the Home screen. Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator...

  • Page 70: Installing And Enabling The Optional Second Paper Cassette

    Universal Print Available Description Settings option settings Top Offset in Back — Adjust the top or left margin of the back page when performing double-sided printing. Left Offset in Back Check Paper Width Select On to check the paper width before printing. This prevents printing beyond the edges of the paper when the paper size settings are wrong, but may reduce the printing speed.

  • Page 71: Enabling The Optional Paper Cassette - Windows

    1. Turn off the product and unplug the power cord and any connected cables. Warning: To avoid electric shock, make sure you unplug the power cord. 2. Remove the paper cassette from its carton and place it where you want to set up the product. 3.
  • Page 72 Note: If you are using the Epson Universal Print Driver or PostScript (PS3) printer software, see the sections covering that software in this manual to enable the optional cassette unit. 1. Do one of the following: • Windows 10: Right-click and select Control Panel >...

  • Page 73: Enabling The Optional Paper Cassette - Os X

    Parent topic: Installing and Enabling the Optional Second Paper Cassette Related tasks Synchronizing Printer Settings - Epson Universal Print Driver - Windows Enabling the Optional Paper Cassette - PostScript Printer Software - Windows Enabling the Optional Paper Cassette - OS X...
  • Page 74 Note: If you are using the PostScript (PS3) printer software, see the section covering that software to enable the optional cassette unit. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options &...

  • Page 75: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 76 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.

  • Page 77: Paper Source Options - Windows

    6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.

  • Page 78: Print Quality Options - Windows

    Auto Select Automatically selects the paper source based on the selected paper size. Paper Cassette 1 Selects the paper in cassette 1 as the paper source. Paper Cassette 2 Selects the paper in cassette 2 as the paper source. Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source.
  • Page 79 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. 1. Select one of the following options for 2-Sided Printing: • Auto (Long-edge binding) to print your double-sided print job by automatically flipping the paper on the long edge.
  • Page 80 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.

  • Page 81: Double-Sided Printing Options - Windows

    5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.

  • Page 82: Print Density Adjustments - Windows

    Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Print Density Adjustments - Windows...

  • Page 83: Selecting Additional Layout And Print Options - Windows

    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...

  • Page 84: Image Options And Additional Settings - Windows

    Note: Click the Add/Delete button to create your own watermark, and click the Settings button to customize the watermark. • Header/Footer: adds information such as the date and time to the top or bottom of your printout Note: Click the Settings button to customize the text and location of the header or footer. 3.

  • Page 85: Header/Footer Settings - Windows

    High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.

  • Page 86: Selecting A Printing Preset - Windows

    Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
  • Page 87 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.

  • Page 88: Selecting Extended Settings - Windows

    4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2.

  • Page 89: Printing Your Document Or Photo - Windows

    You see this window: 5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Parent topic: Printing with Windows Printing Your Document or Photo - Windows Once you have selected your print settings, you are ready to save your settings and print.

  • Page 90: Selecting Default Print Settings - Windows

    You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.

  • Page 91: Changing The Language Of The Printer Software Screens

    You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.

  • Page 92: Changing Automatic Update Options

    3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...

  • Page 93: Printing With Os X

    You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...

  • Page 94: Selecting Basic Print Settings - Os X

    Selecting Double-sided Printing Settings - OS X Managing Color - OS X Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1.
  • Page 95 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 96 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.

  • Page 97: Paper Source Options - Os X

    9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.

  • Page 98: Selecting Page Setup Settings - Os X

    Draft For draft printing on plain paper. Normal For everyday text and image printing. Quality For text and graphics with increased quality and print speed. Parent topic: Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Depending on your application, you may be able to select the paper size and orientation settings from the print window.

  • Page 99: Selecting Print Layout Options - Os X

    Selecting Print Layout Options - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
  • Page 100 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the version of OS X you are using. 1.

  • Page 101: Double-Sided Printing Options And Adjustments - Os X

    Double-sided Printing Options and Adjustments - OS X You can select any of the available options in the Two-sided Printing Settings or Output Settings pop-up menu to set up your double-sided print job. Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper.

  • Page 102: Color Matching Options - Os X

    Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window. EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. Parent topic:...

  • Page 103: Printing Preferences - Os X

    You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.

  • Page 104: Printing Your Document Or Photo - Os X

    Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool. Lower Cassette Specifies whether the optional cassette is present.

  • Page 105: Printing With The Epson Universal Print Driver - Windows

    Printing Your Document or Photo - OS X Printing with the Epson Universal Print Driver - Windows You can print with the Epson Universal Print Driver using any Windows printing program, as described in these sections. Synchronizing Printer Settings - Epson Universal Print Driver - Windows...

  • Page 106: Synchronizing Printer Settings - Epson Universal Print Driver - Windows

    Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.
  • Page 107 The product's settings and other information appears in the Current Printer Information area. 4. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows Related tasks Enabling the Optional Paper Cassette - Windows Enabling the Optional Paper Cassette - PostScript Printer Software - Windows...

  • Page 108: Selecting Basic Print Settings - Epson Universal Print Driver - Windows

    Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select EPSON Universal Print Driver as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
  • Page 109 13. To save your print job as a project that can be modified and combined with other print jobs, select Job Arranger Lite. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Paper or Media Type Settings - Printing Software...

  • Page 110: Selecting Additional Layout And Print Options - Epson Universal Print Driver - Windows

    Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. Note: For more information about a setting, right-click it and select Help.
  • Page 111 Note: Confidential print jobs are cleared from the product's memory after printing. 5. Select any of the Additional Settings options to customize your print. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Image Options and Additional Settings - Windows...

  • Page 112: Selecting Maintenance Options - Epson Universal Print Driver - Windows

    Selecting Maintenance Options - Epson Universal Print Driver - Windows You can select maintenance and other optional settings on the Maintenance tab. Note: For more information about a setting, right-click it and select Help. • Nozzle Check lets you print a nozzle check pattern to check for clogged nozzles.

  • Page 113: Extended Settings - Epson Universal Print Driver - Windows

    • Printer and Option Information displays information on the printer settings and any optional equipment installed. • Language lets you change the language of the printer software screens. Extended Settings - Epson Universal Print Driver - Windows Parent topic: Printing with the Epson Universal Print Driver - Windows...

  • Page 114: Selecting Default Print Settings - Epson Universal Print Driver - Windows

    Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Print Preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Print Preferences.
  • Page 115 Control Panel. Click Printer under Hardware and Sound, right-click EPSON Universal Print Driver, and select Printing Preferences. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Printing Preferences. You see the printer settings window: Note: For more information about a setting, right-click it and select Help.

  • Page 116: Locking Printer Settings - Epson Universal Print Driver - Windows

    Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.

  • Page 117: Epson Universal Print Driver Locked Setting Options

    6. Click OK. Epson Universal Print Driver Locked Setting Options Parent topic: Printing with the Epson Universal Print Driver - Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked print settings.

  • Page 118: Adding Network Printers - Epson Universal Print Driver - Windows

    Locking Printer Settings - Epson Universal Print Driver - Windows Adding Network Printers - Epson Universal Print Driver - Windows You can use the Epson Universal Print Driver to find and add network printers. 1. Do one of the following: •...
  • Page 119 • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab. You see this window: 3. Click Network printer search. 4. When you see the search results, select Add found printers.
  • Page 120 The selected printer or printers appear in the lower section of the screen. 7. Select the checkbox next to the product you want to make your default printer, if necessary. 8. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows...

  • Page 121: Printing With The Postscript (Ps3) Printer Software - Windows

    Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, go to epson.com/support/wfm5194downloads.
  • Page 122 4. Click OK. The optional paper cassette is now enabled. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Related tasks Enabling the Optional Paper Cassette - Windows Synchronizing Printer Settings - Epson Universal Print Driver - Windows...

  • Page 123: Selecting Basic Print Settings - Postscript Printer Software - Windows

    Selecting Basic Print Settings - PostScript Printer Software - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
  • Page 124 7. To print multiple pages on one sheet of paper, adjust the Pages per Sheet setting. 8. To create a folded booklet out of your photo or document, select the Booklet option. 9. Click the Paper/Quality tab. You see this window: 10.

  • Page 125: Selecting Additional Layout And Print Options - Postscript Printer Software - Windows

    Selecting Additional Layout and Print Options - PostScript Printer Software - Windows You can select a variety of additional layout and printing options for your document or photo by clicking the Advanced button. 1. Select the size of the paper you loaded as the Paper Size setting. 2.

  • Page 126: Selecting Default Print Settings - Postscript Printer Software - Windows

    Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Default Print Settings - PostScript Printer Software - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.

  • Page 127: Printing With The Postscript (Ps3) Printer Software - Os X

    Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, go to...

  • Page 128: Enabling The Optional Paper Cassette - Postscript Printer Software - Os X

    Enabling the Optional Paper Cassette - PostScript Printer Software - OS X Selecting Basic Print Settings - PostScript Printer Software - OS X Selecting Page Setup Settings - PostScript Printer Software - OS X Selecting Print Layout Options - PostScript Printer Software - OS X Sizing Printed Images - PostScript Printer Software - OS X Managing Color - PostScript Printer Software - OS X Printing Your Document or Photo - PostScript Printer Software - OS X...

  • Page 129: Selecting Basic Print Settings - Postscript Printer Software - Os X

    4. Select the optional cassette installed as the Lower Cassette Unit setting. 5. Click OK. The optional paper cassette is now enabled. Parent topic: Printing with the PostScript (PS3) Printer Software - OS X Related tasks Enabling the Optional Paper Cassette - OS X Selecting Basic Print Settings - PostScript Printer Software - OS X Select the basic settings for the document or photo you want to print.
  • Page 130 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 131 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 132 10. Select Printer Features from the pop-up menu. You see these settings: 11. Select Plain as the MediaType setting. Note: The PostScript printer software supports plain paper printing on these paper and envelope sizes: • A4 (8.3 × 11.7 inches [210 × 297 mm])

  • Page 133: Selecting Page Setup Settings - Postscript Printer Software - Os X

    • Letter (8.5 × 11 inches [216 × 279 mm]) • No. 10 (4.1 × 9.5 inches [105 × 241 mm]) 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. • For printing text and graphics with good quality and print speed, select Fine. •...

  • Page 134: Selecting Print Layout Options - Postscript Printer Software - Os X

    Parent topic: Printing with the PostScript (PS3) Printer Software - OS X Related tasks Selecting Basic Print Settings - PostScript Printer Software - OS X Selecting Print Layout Options - PostScript Printer Software - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window.

  • Page 135: Sizing Printed Images - Postscript Printer Software - Os X

    Sizing Printed Images - PostScript Printer Software - OS X You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To print only selected pages in a multi-page document, select an option from the Pages to Print pop- up menu.

  • Page 136: Printing Your Document Or Photo - Postscript Printer Software - Os X

    1. Select Color Matching from the pop-up menu in the print window. 2. Do one of the following: • To print using standard color profiles for your product and paper to help match image colors, select ColorSync. Select one of the available Profile options to change the active color profile. •...

  • Page 137: Checking Print Status - Postscript Printer Software - Os X

    Click Print at the bottom of the print window. Checking Print Status - PostScript Printer Software - OS X Parent topic: Printing with the PostScript (PS3) Printer Software - OS X Checking Print Status - PostScript Printer Software - OS X During printing, you can view the progress of your print job, control printing, and check ink status.

  • Page 138: Cancelling Printing Using A Product Button

    You see the print status window: 2. Select the following options as necessary for your version of OS X: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold.

  • Page 139: Replacing The Ink Cartridge And Maintenance Box

    Your product and its software will let you know when the ink cartridge is low or expended, or when the maintenance box needs to be replaced. Note: When using the Epson Universal Print Driver or PostScript (PS3) printer software with the product, you can check ink cartridge and maintenance box status by using the printer buttons or the utilities included with the standard Epson printer software.

  • Page 140: Checking Cartridge And Maintenance Box Status With Windows

    2. Select Ink Level and press the OK button. You see a screen like this: 3. To exit, press the OK button. Parent topic: Check Status of the Ink Cartridge and Maintenance Box Related tasks Removing and Installing the Ink Cartridge Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status with Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or...
  • Page 141 Note: If the cartridge installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
  • Page 142 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Status of the Ink Cartridge and Maintenance Box...

  • Page 143: Checking Cartridge And Maintenance Box Status With Os X

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window:...

  • Page 144: Purchase Epson Ink Cartridges And Maintenance Box

    (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly.

  • Page 145: Removing And Installing The Ink Cartridge

    Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing the Ink Cartridge Make sure you have your replacement cartridge handy before you begin. You must install the new cartridge immediately after removing the old one. Caution: Leave your old cartridge in the printer until you are ready to replace it to prevent the print head nozzles from drying out.
  • Page 146 4. Push the ink cartridge in, then release it and pull it out of the slot. Note: Dispose of the used cartridge carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 147 5. Remove the cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print. 6.
  • Page 148 7. Insert the new cartridge into the holder and push it in until it clicks into place. 8. When you are finished, close the front cover. The product starts charging the ink and returns to its previous state when finished. Note: Do not turn off the printer during ink replacement.

  • Page 149: Replacing The Maintenance Box

    Replacing the Maintenance Box Make sure you have a new maintenance box before you begin. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a week. Keep the maintenance box away from direct sunlight. 1.
  • Page 150 4. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 151 7. Press the buttons on the sides of the rear cover and reattach it. Parent topic: Replacing the Ink Cartridge and Maintenance Box...

  • Page 152: Adjusting Print Quality

    Note: When using the PCL or PostScript (PS3) printer software with the product, you can clean and align the print head and run a nozzle check by using the printer buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software, go to epson.com/support/wfm5194downloads.

  • Page 153: Checking The Nozzles Using The Product Control Panel

    Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure plain paper is loaded in Cassette 1. 2. Press the up or down arrow buttons, select Menu, and press the OK button. 3.
  • Page 154 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. Do one of the following: • If there are no gaps, press the down arrow button, select Finish, and press the OK button. •...

  • Page 155: Checking The Nozzles Using A Computer Utility

    8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. If you don’t see any improvement after cleaning the print head up to 4 times, leave the product turned on and wait at least 6 hours.
  • Page 156 You see a window like this: 5. Click Print.
  • Page 157 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check...

  • Page 158: Print Head Cleaning

    Related tasks Cleaning the Print Head Using a Computer Utility Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if the ink cartridge is expended, and may not be able to clean it when the cartridge is low.

  • Page 159: Cleaning The Print Head Using A Computer Utility

    When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product during a cleaning cycle or you may damage it. 6. Select Print Nozzle Check Pattern and press the OK button. 7. Press the up arrow button. 8.
  • Page 160 You see a window like this: 5. Click Start to begin the cleaning cycle. Note: Do not open the front cover during the cleaning cycle. Caution: Never turn off the product during a cleaning cycle or you may damage it. 6.
  • Page 161 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, leave the product turned on and wait at least 6 hours.

  • Page 162: Print Head Alignment

    Parent topic: Print Head Cleaning Related tasks Removing and Installing the Ink Cartridge Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning.

  • Page 163: Aligning The Print Head Using A Computer Utility

    • If your printouts look blurry or vertical lines are misaligned, select Vertical Alignment, and press the OK button. • If you see horizontal bands at regular intervals, press the down arrow button, select Horizontal Alignment, and press the OK button. 6.
  • Page 164 You see a window like this: 5. Check the printed pattern and follow the instructions on the screen to choose the number of the best printed pattern for each set. • After choosing a pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.

  • Page 165: Cleaning The Paper Guide

    Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1. Load a few sheets of plain paper in the product. 2. Press the up or down arrow buttons, select Menu, and press the OK button. 3.

  • Page 166: Cleaning And Transporting The Product

    Cleaning and Transporting the Product If your product gets dirty or you need to move it some distance, follow the instructions in these sections. Cleaning the Product Transporting Your Product Cleaning the Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 167 Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product in a cool, dry place. 1. Turn off the product. 2. Unplug the power cable. 3.

  • Page 168: Solving Problems

    Solving Print Quality Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit the driver download site at (U.S. downloads Canadian downloads).

  • Page 169: Product Status Messages

    Invalid IP address and subnet mask. There is a problem with the network connection to your product. Recovery mode An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from Epson's support website. If you still need help, contact Epson for support. Parent topic: Solving Problems...

  • Page 170: Running A Product Check

    Loading Paper Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Make sure plain paper is loaded in Cassette 1. 3. Press the up or down arrow buttons, select Menu, and press the OK button. 4.

  • Page 171: Resetting Control Panel Defaults

    • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...

  • Page 172: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after 6 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help.

  • Page 173: Software Installation Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.

  • Page 174: Product Cannot Connect To A Wireless Router Or Access Point

    Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.

  • Page 175: Network Software Cannot Find Product On A Network

    Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.

  • Page 176: Product Does Not Appear In Os X Printer Window

    Network 5 GHz. See your router documentation or contact your internet service provider for instructions. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related topics Wi-Fi or Wired Networking Product Does Not Appear in OS X Printer Window If your product does not appear in the OS X printer window, try these solutions: •...
  • Page 177 • If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, set the IP address manually. • Make sure your computer and product are both using the same wireless network. •...

  • Page 178: Solving Paper Problems

    Related topics Wi-Fi or Wired Networking Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer (Rear Cover) Paper Ejection Problems Parent topic: Solving Problems...

  • Page 179: Paper Jam Problems Inside The Product

    Paper Jam Problems in the Duplexer (Rear Cover) Paper Loading Capacity Paper Specifications Related topics Loading Paper Paper Jam Problems Inside the Product If paper has jammed inside the product, follow the steps here to clear the jam. 1. Cancel the print job from your computer, if necessary. 2.
  • Page 180 3. Remove any paper inside, including torn pieces. 4. Close the front cover. 5. If any jammed paper remains near the output tray, carefully remove it. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.

  • Page 181: Paper Jam Problems In The Cassette

    Paper Jam Problems in the Cassette If paper has jammed in the cassette, follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Close the output tray. 3. Pull out the paper cassette.
  • Page 182 4. Carefully remove any paper jammed inside the product. 5. Carefully follow all paper loading instructions and reload the paper. 6. Keep the cassette flat as you gently insert it.

  • Page 183: Paper Jam Problems In The Duplexer (Rear Cover)

    7. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer (Rear Cover) Paper Jam Problems in the Duplexer (Rear Cover) If paper has jammed in the duplexer, follow the steps here to clear the jam.
  • Page 184 4. Remove any jammed paper from the duplexer. 5. Press the buttons on the rear cover as you reattach it. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.

  • Page 185: Paper Ejection Problems

    Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint. •...

  • Page 186: Settings Are Missing From The Pcl Or Postscript Printer Software

    • Make sure your product is selected in the PCL printer software. • If you are using the product as a laser printer replacement and have not installed Epson printer software, certain options and functions may not be available. Install the standard Epson, PCL, or PostScript printer software to access additional settings and features.

  • Page 187: Product Icon Does Not Appear In Windows Taskbar

    Related tasks Running a Product Check Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does not work, try this solution: 1. Do one of the following: •...

  • Page 188: Solving Page Layout And Content Problems

    • If your product is connected to a USB hub, connect it directly to your computer instead. • If printing becomes slower after printing continuously for a long time, the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged. Let the product rest with the power on for 30 minutes, then try printing again.

  • Page 189: Inverted Image

    Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software.

  • Page 190: Incorrect Margins On Printout

    Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows Selecting Basic Print Settings - OS X Selecting Printing Preferences - OS X Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: •...

  • Page 191: Incorrect Image Size Or Position

    Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. •...

  • Page 192: White Or Dark Lines In Printout

    Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Parent topic: Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: •...
  • Page 193 • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.

  • Page 194: Faint Printout Or Printout Has Gaps

    Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.

  • Page 195: Uninstall Your Product Software

    Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Printing Software - Standard Epson Printer Software - Windows Uninstalling Product Software - OS X...

  • Page 196: Uninstalling Printing Software - Standard Epson Printer Software - Windows

    In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions. 4. Restart your computer, then re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson.

  • Page 197: Uninstalling Product Software - Os X

    Uninstalling Product Software - OS X In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
  • Page 198 Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Parent topic: Solving Problems...

  • Page 199: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site information on how to return your Epson products for proper disposal. Windows System Requirements...

  • Page 200: Os X System Requirements

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.

  • Page 201: Printable Area Specifications

    16:9 wide (4 × 7.1 inches [102 × 181 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Paper types Plain paper and paper distributed by Epson Weight Plain paper: 17 lb (64 g/m ) to 24 lb (90 g/m...
  • Page 202 Single sheets Top/bottom/sides: 0.12 inch (3.0 mm) minimum Reduced print quality area/top: 1.77 inches (45.0 mm) minimum Reduced print quality area/bottom: 1.97 inches (50.0 mm) minimum Envelopes...

  • Page 203: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridge included with the printer is designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.

  • Page 204: Dimension Specifications

    Dimension Specifications Height Stored: 11.2 inches (284 mm) Printing: 15.1 inches (383 mm) Width Stored: 18.1 inches (461 mm) Printing: 18.1 inches (461 mm) Depth Stored: 16.6 inches (422 mm) Printing: 25.8 inches (655 mm) Weight 24.7 lb (11.2 kg) (without ink cartridge and power cord) Parent topic:...

  • Page 205: Environmental Specifications

    Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 50 °F (10 °C) to 95 °F (35 °C) Storage: –4 °F (–20 °C) to 104 °F (40 °C) 1 month at 104 °F (40 °C) Humidity Operating: 20 to 80% RH (without condensation) Storage: 5 to 85% RH Parent topic:...

  • Page 206: Safety And Approvals Specifications

    Communication mode Infrastructure mode Ad hoc mode; not supported for IEEE 802.11n Wi-Fi Direct; not supported for IEEE 802.11b Note: Wi-Fi Direct Simple AP mode available even if you connect the product to an Ethernet network. Ethernet Standards IEEE802.3i (10BASE-T) IEEE802.3u (100BASE-TX) IEEE802.3ab (1000BASE-T);...

  • Page 207: Postscript Fonts

    This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated so that the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles).

  • Page 208: Pcl Fonts

    Font name Family HP equivalent Nimbus Sans Narrow Medium, Bold, Oblique, Bold Helvetica Narrow Oblique Palladio Roman, Bold, Italic, Bold Italic Palatino URW Gothic Book, Demi, Book Oblique, Demi ITC Avant Garde Oblique URW Bookman Light, Demi, Light Italic, Demi ITC Bookman Italic URW Century Schoolbook...
  • Page 209 Font name Family HP equivalent Symbol set URW Coronet — Coronet URW Clarendon — Clarendon Condensed Condensed URW Classic Sans Medium, Bold, Italic, Bold Univers Italic URW Classic Sans Medium, Bold, Italic, Bold Univers Condensed Condensed Italic Antique Olive Medium, Bold, Italic Antique Olive Garamond Antiqua, Halbfett, Kursiv,...
  • Page 210 Font name Family HP equivalent Symbol set URW Chancery — ITC Zapf Chancery Italic Medium Italic Symbol — Symbol URW DingBats — Wingdings Dingbats — ITC Zapf Dingbats Standard Symbol — SymbolPS URW David Medium, Bold HP David URW Narkis Medium, Bold HP Narkis Tam URW Miryam...

  • Page 211: Symbol Sets

    Symbol Sets Your product can access a variety of symbol sets. Many of these symbol sets differ only in the international characters specific to each language. Note: Since most software handles fonts and symbols automatically, you may never need to adjust your product settings.
  • Page 212 Symbol set Attribu Font classification name ISO 29: — — — — — — — — — — German Legal — — — — — — — — — ISO 8859/2 — — — — — — — — — Latin 2 ISO 8859/4 —...
  • Page 213 Symbol set Attribu Font classification name — — — — — — — — — 8859/15 Latin 9 PC-8 — — — — — — — — — — Turkish Windows — — — — — — — — — —...
  • Page 214 Symbol set Attribu Font classification name Windows — — — — — — — — — — Latin/Arabic PC-755 — — — — — — — — — — PC-866, — — — — — — — — — — —...
  • Page 215 Symbol set Attribu Font classification name Arabic8 — — — — — — — — — — — — HPWARA — — — — — — — — — — — — PC-864, — — — — — — — —...
  • Page 216 Symbol set Attribute Font classification name ISO French — — — — — — ISO German — — — — — — Legal — — — — — ISO 8859-2 — — — — — Latin 2 ISO Spanish — —...
  • Page 217 Symbol set Attribute Font classification name PC-8 — — — — — PC-8 D/N — — — — — MC Text — — — — — — PC-850 — — — — — PcEur858 — — — — — — Pi Font —...
  • Page 218 Symbol set Attribute Font classification name ISO 8859/7 — — — — — — — Greek PC-866 UKR — — — — — — — Hebrew7 — — — — — — — ISO 8859/8 — — — — — —...

  • Page 219: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site information on how to return your Epson products for proper disposal. Important Safety Instructions...
  • Page 220 • Always turn off the printer using the power button, and wait until the power light stops flashing before unplugging the printer or cutting off power to the electrical outlet. • Place the printer on a flat, stable surface that extends beyond its base in all directions. It will not operate properly if it is tilted or at an angle.

  • Page 221: Ink Cartridge Safety Instructions

    • When storing or transporting the printer, do not tilt it, stand it on its side, or turn it upside down; otherwise ink may leak. Parent topic: Important Safety Instructions Ink Cartridge Safety Instructions • Keep ink cartridges out of the reach of children and do not drink the ink. •...

  • Page 222: Wireless Connection Safety Instructions

    • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.

  • Page 223: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 224: Libtiff Software Acknowledgment

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and...

  • Page 225: A Note Concerning Responsible Use Of Copyrighted Materials

    A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law.

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