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13. Failure to operate the boiler in a closed system with a properly
sized and installed thermal expansion tank.
14. Failure or performance problems caused by improper sizing of the
boiler, expansion device, piping, or the gas supply line, the venting
connection, combustion air openings, electric service voltage, wiring
or fusing.
15. Damages, malfunctions, or failures caused by improper conversion
from natural gas to LP gas or LP gas to natural gas.
16. Damages, malfunctions, or failures caused by operating the
boiler with modified, altered, or unapproved components, or any
component / attachment not supplied by Westinghouse.
17. Damages, malfunctions, or failures caused by abuse, accident,
fire, flood, freeze, lightning, electrochemical reaction, acts of God
and the like.
18. Failures (leaks) caused by operating the boiler in a corrosive or
contaminated atmosphere.
19. Damages, malfunctions, or failures caused by operating an empty
or partially empty boiler ("dry firing"), or failures caused by operating
the boiler when it is not supplied with water, free to circulate at all
times.
20. Any damage or failure of the boiler due to the accumulation of
solid materials or lime deposits.
21. Any damage or failure resulting from improper water chemistry.
WATER CHEMISTRY REQUIREMENTS – Water pH between 6.5 and 8.5.
Hardness less than 7 grains (120 mg/L). Chloride concentration less
than 100 ppm (mg/L). TDS less than 500 ppm (mg/L).
22. Any damages, malfunctions, or failures resulting from the use of
dielectric unions.
23. Boilers replaced for cosmetic reasons.
24. Components of the boiler that are not defective, but must be
replaced during the warranty period as a result of reasonable wear
and tear.
25. Components of the boiler that are subject to warranties, if any,
given by their manufacturers; Westinghouse does not adopt these
warranties.
26. Damages, malfunctions, or failures resulting from the use of any
attachment(s) not supplied by Westinghouse.
27. Boilers installed outside the fifty states (and the District of
Columbia) of the United States of America and Canada.
28. Boilers moved from the original installation location.
29. Boilers that have had their rating labels removed.
PROCEDURES FOR WARRANTY SERVICE REQUESTS
Any claim for warranty assistance must be made promptly. Determine
if the boiler is "in-warranty" (that is, within the applicable warranty
period) by reviewing a copy of the original sales receipt or warranty
registration. The Owner must present a copy of the original sales
receipt or warranty registration for a warranty service request.
If the boiler is "in-warranty", contact the retailer from whom the boiler
was purchased (or the installer) for assistance. Be prepared to provide
the retailer or installer with a copy of the original receipt, complete
model and serial numbers, and the date of installation of the boiler,
in addition to an explanation of the boiler problem.
Warranty coverage is subject to validation of "in-warranty" coverage
by Westinghouse claims department personnel. All alleged defective
or malfunctioning components must be returned to Westinghouse
via the local distribution channels where the original purchase
was made. NOTE: Any components or boilers returned to
Westinghouse for warranty analysis will become the property of
Westinghouse and will not be returned, even if credit is denied.
If all warranty conditions are satisfied, Westinghouse will provide
replacement components to the retailer.
For questions about the coverage of this warranty, please contact
Westinghouse at the following phone number:
SERVICE, LABOR AND SHIPPING COSTS
Except when specifically prohibited by the applicable state law, the
whl-428-r1 Rev. 001 Rel. 012 Date 7.21.20
Owner, and not the Manufacturer, shall be liable for and shall pay for
all charges for labor or other expenses incurred in the removal, repair,
or replacement of the boiler or any component part(s) claimed to be
defective or any expense incurred to remedy any defect in the product.
Such charges include, but are not necessarily limited to:
1. All freight, shipping, handling, and delivery costs of forwarding a new
boiler or replacement part(s) to the owner.
2. All costs necessary or incidental in removing the defective boiler or
component part(s) and installing a new boiler or replacement part(s).
3. All administrative fees incurred by the Owner, as well as material
required to complete, and/or permits required for, installation of a new
boiler or replacement part(s), and
4. All costs necessary or incidental in returning the defective boiler or
component part(s) to a location designated by the manufacturer.
LIMITATIONS OF THIS WESTINGHOUSE WARRANTY AND
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND ARE GIVEN AND
ACCEPTED TO THE FURTHEST EXTENT UNDER APPLICABLE LAW IN LIEU
OF ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE AND ANY OBLIGATION,
LIABILITY, RIGHT, CLAIM OR REMEDY IN CONTRACT OR TORT, WHETHER
OR NOT ARISING FROM WESTINGHOUSE'S NEGLIGENCE, ACTUAL OR
IMPUTED. THE REMEDIES OF THE OWNER SHALL BE LIMITED TO THOSE
PROVIDED HEREIN TO THE EXCLUSION OF ANY OTHER REMEDIES
INCLUDING WITHOUT LIMITATION, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SAID INCIDENTAL AND CONSEQUENTIAL DAMAGES
INCLUDING, BUT NOT LIMITED TO, PROPERTY DAMAGE, LOST PROFIT
OR DAMAGES ALLEGED TO HAVE BEEN CAUSED BY ANY FAILURE OF
WESTINGHOUSE TO MEET ANY OBLIGATION UNDER THIS AGREEMENT
INCLUDING THE OBLIGATION TO REPAIR AND REPLACE SET FORTH
ABOVE. NO AGREEMENT VARYING OR EXTENDING THE FOREGOING
WARRANTIES, REMEDIES OR THIS LIMITATION WILL BE BINDING
UPON WESTINGHOUSE. UNLESS IN WRITING AND SIGNED BY A DULY
AUTHORIZED OFFICER OF WESTINGHOUSE. THE WARRANTIES STATED
HEREIN ARE NOT TRANSFERABLE AND SHALL BE FOR THE BENEFIT OF
THE ORIGINAL OWNER ONLY.
This warranty gives the Owner specific legal rights. The Owner may
also have other rights that vary from state to state. Some states do
not allow the exclusion or limitation of incidental or consequential
damages so this limitation or exclusion may not apply to the Owner.
These are the only written warranties applicable to this boiler
manufactured and sold by Westinghouse. Westinghouse neither
assumes nor authorizes anyone to assume for it any other obligation
or liability in connection with said boilers.
Westinghouse reserves the right to change specifications or
discontinue models without notice.
.
1-774-417-6000
REMEDIES
NO OTHER EXPRESS WARRANTIES
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