Advertisement
Available languages
Available languages
18
Problem
Burner output on "high"
EN
setting is too low.
(Rumbling noise and
fluttering blue flame at
burner surface.)
Infrared burner (if
equipped) flashes back
(during operation the
burner abruptly makes
a loud "whoosh" sound,
followed by a continuous
blow-torch type sound
and grows dim.)
Pilot will not light.
(if equipped)
Illumination and Side/
Rear burner ignition do
not work
www.napoleon.com
Possible Causes
lack of gas.
Supply hose is pinched.
Dirty or clogged orifice.
Spider webs or other matter in venturi tube.
Ceramic tiles overloaded with grease
drippings and build-up. Ports are clogged.
Burner overheated due to inadequate
ventilation (too much grill surface covered
by griddle or pan.)
Cracked ceramic tile.
Leaking gasket surrounding the ceramic tile,
or a weld failure in the burner housing.
lack of gas.
Obstruction in pilot orifice.
Electrode wire loose or off.
Dirty pilot electrode.
Pilot is actually lit.
Electric Power is out
The grill is nor receiving electric power
Solution
Check gas level in propane cylinder.
Reposition supply hose as necessary.
Clean burner orifice.
Clean out venturi tube.
Turn burner off and allow to cool for at least
two minutes. Relight burner and burn on high
for at least five minutes or until the ceramic
tiles are evenly glowing red.
Ensure that no more than 75% of the grill
surface is covered by objects or accessories.
Turn burner off and allow to cool for at least
two minutes, then relight.
Allow burner to cool and inspect very closely
for cracks. If any cracks are found, contact
your authorized Napoleon dealer to order a
replacement burner assembly.
Contact your authorized Napoleon dealer for
instructions on ordering a replacement burner
assembly.
After turning pilot knob to high, wait
approximately 20-30 seconds for air to purge
the gas supply line while pressing igniter. Fill
propane cylinder. During initial set-up or after
tank has been refilled, it is best to light one
of the tube burners before lighting the pilot
burner. This enables the gas to reach the
valves on the manifold more quickly.
Clean pilot orifice.
Replace lead wire.
Clean pilot electrode.
The pilot flame, especially on natural gas
units is very difficult to see. Place your hand 1
in. (2.5 cm) above grill surface over the pilot
burner to feel for heat.
Check the power outage in your area
Ensure the grill is connected between the wall
and the power bar of the grill
Ensure the red indicator is ON in the control
box
Check if the fuse on the wire in the cabinet is
broken or not
N415-0526CE-GB-DE Jul 11.20
Advertisement
