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Where to Get Help (U.S. and Canada)
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at
latin.epson.com/support
can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with
your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name
• Product serial number (located on a label on the product)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer configuration
• Description of the problem
Then call:
• U.S. and Canada (English): (800) 241-5786, 7 a.m. to 4 p.m., Pacific Time, Monday through Friday
• Canada (French): (905) 709-3839, 7 a.m. to 4 p.m., Pacific Time, Monday through Friday
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at
or
latin.epson.com
reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in
Canada.
Parent topic:
Where to Get Help (Latin America)
If you need additional help with your Epson product, contact Epson.
Epson provides these technical support services:
epson.com/support
(Latin America) and select your product for solutions to common problems. You
(Latin American sales). You can also purchase supplies from an Epson authorized
Solving Problems
(U.S.),
epson.ca/support
epson.com
(U.S. sales),
389
(Canada), or
epson.ca
(Canadian sales),
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