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LW855UST / LH856UST
V1.00

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Summary of Contents for BenQ LW855UST

  • Page 1 LW855UST / LH856UST V1.00...
  • Page 2: Warranty And Copyright Information

    Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects.
  • Page 3: Table Of Contents

    Table of Contents Warranty and Copyright information ......... 2 Important safety instructions ............4 Notice on laser ............................. 8 Introduction ..................9 Projector features ............................9 Shipping contents ............................10 Projector exterior view ..........................11 Controls and functions..........................12 Positioning your projector ............15 Using the Quick Install ..........................
  • Page 4: Important Safety Instructions

    Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. 1.
  • Page 5 6. Do not operate projector beyond the rated 9. Do not attempt to disassemble this light source life, Excessive operation of light projector. There are dangerous high source beyond the rated life could cause voltages inside which may cause death if you them to break on rare occasions.
  • Page 6 If the projector does other item. become wet, disconnect it from the power - Do not place inflammables near the projector. supply's wall socket and call BenQ to have the projector serviced. If the ventilation holes are seriously obstructed, overheating inside the projector may result in a fire.
  • Page 7 Wall mounting the projector We want you to have a pleasant experience using your BenQ projector, so we need to bring this safety matter to your attention to prevent possible damage to person and property. If you intend to mount your projector on the...
  • Page 8: Notice On Laser

    Notice on laser Caution – use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Do not point laser or allow laser light to be directed or reflected toward other people or reflective objects.
  • Page 9: Introduction

    Introduction Projector features The projector offers the following features • Interactive capability Extend the interactive function with optional PointWrite module. • Vertical 2% lens shift (No available in LH856UST) Optimize the installation flexibility. • Corner fit Correct each distorted corner to get a perfect rectangular image. •...
  • Page 10: Shipping Contents

    Shipping contents Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase. Standard accessories Projector with wall mount plate Remote control with battery Wall mount kit (WM04G4) & Power cord VGA cable user manual...
  • Page 11: Projector Exterior View

    Projector exterior view 1. PointWrite dummy cover (Optional PointWrite kit) 2. Mirror 3. Focus ring 4. External control panel (See "Projector & Remote control" on page 12 for details.) 5. Vent (cool air intake) 6. Lens shift 7. Projection lens 8.
  • Page 12: Controls And Functions

    Controls and functions Projector & Remote control • All the key presses described in this document are available on the remote control or projector.**There is no Laser function of the remote for Japan region. • The remote control is without laser pointer in Japan.
  • Page 13 Right/ 18. ASPECT Increases the projector volume. Selects the display aspect ratio. When the On-Screen Display (OSD) menu 19. ZOOM+/ZOOM- is activated, the #2, #3, #5, and #8 keys Magnifies or reduces the projected picture are used as directional arrows to select size.
  • Page 14 Replacing the remote control battery 1. To open the battery cover, turn the remote control over to view its back, push on the finger grip on the cover and slide it up in the direction of the arrow as illustrated. The cover will slide off.
  • Page 15: Positioning Your Projector

    Positioning your projector Using the Quick Install The projector provides a hot key to set Projector Position, Test Pattern, 2D Keystone, Corner Fit and Digital Shrink & Shift quickly. Press Quick Install on the remote control and press to select: •...
  • Page 16 Correct the image 2D Keystone correction Corner fit correction Digital shrink and shift Set up your screen via Quick Install hotkey on remote, you can also go to the Installation > Projector Position menu after turning on the projector. Your room layout or personal preference will dictate which installation location you select. Take into consideration the size and position of your screen, the location of a suitable power outlet, as well as the location and distance between the projector and the rest of your equipment.
  • Page 17: Obtaining A Preferred Projected Image Size

    380.4 356.7 There is 5% tolerance among these numbers due to optical component variations. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector before you permanently install it, so as to make allowance for this projector's optical characteristics.
  • Page 18: Limited Lens Shift Specification (No Available In Lh856Ust)

    Limited lens shift specification (No available in LH856UST) To shift up the projection image, twist the To shift down the projection image, twist the adjuster counter clockwisre. adjuster clockwisre. Positioning your projector...
  • Page 19: Mounting The Projector

    If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.
  • Page 20 2. Adjust the Vertical Tilt/Horizontal Roll/Horizontal Rotation to adjust screen alignment and image position. Adjustment directions Adjustment buttons Adjustment buttons Adjustment directions Adjustment buttons Adjustment directions 3. Adjust the Forward/Backward Slide to reduce/enlarge the image. Positioning your projector...
  • Page 21: Dimensions

    Dimensions 317.2mm (W) x 208.0 (H) x 376.4 (D) 3 3 7 7 6 6 . . 4 4 3 3 1 1 7 7 . . 2 2 Unit: mm Wall Mount Installation 3 3 1 1 7 7 . . 2 2 OPTICAL AXIS 1 1 3 3 7 7 .
  • Page 22: Connection

    Connection When connecting a signal source to the projector, be sure to: 1. Turn all equipment off before making any connections. 2. Use the correct signal cables for each source. 3. Ensure the cables are firmly inserted. Speaker Smart devices PointWrite kit (VGA) (DVI)
  • Page 23: Connecting Video Source Devices

    The projector can project the content directly from a smart device by using a wireless dongle. HDMI wireless dongle (e.g. BenQ QCastMirror) • Connect the dongle to HDMI 1 or HDMI 2 and USB TYPE-A ports on the projector and switch the input signal to HDMI 1 or HDMI 2.
  • Page 24: Playing Sound Through The Projector

    Playing sound through the projector You can make use of the projector speaker in your presentations, and also connect separate amplified speakers to the AUDIO OUT socket of the projector. If you have a separate sound system, you will most likely want to connect the audio output of your Video source device to that sound system, instead of to the audio projector.
  • Page 25: Operations

    Operations Starting up the projector 1. Plug the power cord into the projector and into a wall socket. Turn on the wall socket switch (where fitted). Check that the POWER indicator light on the projector lights orange after power has been applied.
  • Page 26: Adjusting The Projected Image

    Adjusting the projected image Adjusting the projection angle The projector is equipped with 2 adjuster feet. These adjusters change the image height and projection angle. To adjust the projector: Screw adjuster foot to fine tune the horizontal angle. To retract the foot, hold up the projector then slowly lower the projector.
  • Page 27 Correcting 2D Keystone 2D Keystone function enables a wider projector installation area compared to conventional projectors with limited positioning in front of the screen. To correct this, you will need to manually correct it following one of these steps. • Using the projector or remote control Press on the projector or remote control to display the 2D Keystone page.
  • Page 28 Correcting Corner Fit Manually adjust four corners of the image by setting the horizontal and vertical values. Using the OSD menu 1. Press MENU and then press until the Installation menu is highlighted and press 2. Press to highlight Corner Fit and press OK.
  • Page 29: Using The Menus

    Using the menus The projector is equipped with 2 types of On-Screen Display (OSD) menus for making various adjustments and settings. • Basic OSD menu: provides primary menu functions. (See "Basic menu" on page • Advanced OSD menu: provides full menu functions. (See "Advanced menu"...
  • Page 30: Securing The Projector

    Likewise, when you wish to switch from the Advanced OSD menu to the Basic OSD menu, follow the instructions below: 1. Go to Advanced Menu - System > Menu Settings and press OK. 2. Select Menu Type and OK. to select Basic. Next time when you turn on the projector, you may access the 3.
  • Page 31: Switching Input Signal

    2. Write down the number and turn off your projector. 3. Seek help from the local BenQ service center to decode the number. You may be required to provide proof of purchase documentation to verify that you are an authorized user of the projector.
  • Page 32: Installing Pointwrite Module On Projector To Use Interaction Function

    To select the source: 1. Press SOURCE. A source selection bar appears. until your desired signal is selected and press OK. 2. Press Once detected, the selected source information will appear at the corner of the screen for seconds. If there is multiple equipment connected to the projector, repeat steps 1-2 to search for another signal.
  • Page 33: Shutting Down The Projector

    Check Device Manager from your computer to make sure that PointWrite device is recognized by your computer. When finishing the PointWrite module installation, please refer to the PW30U user manual for further instruction. Shutting down the projector 1. Press POWER on the projector or on the remote control and a confirmation message will appear prompting you.
  • Page 34: Menu Operation

    Menu operation Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using. The menu items are available when the projector detects at least one valid signal. If there is no equipment connected to the projector or no signal detected, limited menu items are accessible.
  • Page 35 Contrast 0~50~100 Color 0~50~100 Tint 0~50~100 Sharpness 0~15~31 Brilliant Color 0~10 Gamma Selection 1.8/2.0/2.1/2.2/2.3/2.4/2.5/2.6/BenQ Color Temperature (Normal/Cool/ Warm) R Gain (0~200) G Gain (0~200) Color Temperature Tuning B Gain (0~200) Picture R Offset (0~511) G Offset (0~511) B Offset (0~511)
  • Page 36 Main menu Submenu Options Aspect Ratio Auto/4:3/16:9/16:10 Auto Source On/Off Search Phase (0~AUTO~31) PC & Component H. Size (-15~0~15) YPbPr Tuning Position (H: -5~0~5/V: -5~0~5) Auto Sync On / Off Auto/Top Bottom/Frame Sequential/ 3D Mode Frame Packing/Side-By-Side/Off Display 3D Sync Invert Disable/Invert 3D Settings 1/3D Settings 2/ Save 3D Settings...
  • Page 37 Main menu Submenu Options Language Background Background Color Black/Blue/Purple Settings Splash Screen BenQ/Black/Blue Menu Type Basic/Advanced Menu Settings Menu Display Time 5 sec/10 sec/20 sec/30 sec/Always Light Usage Time Normal Mode Light Source ECO Mode Information Dynamic Dimming Mode Custom Mode...
  • Page 38 There are several options to set the image's aspect ratio depending on your input signal source. • Auto: Scales an image (LW855UST) (LH856UST) proportionally to fit the projector's native resolution in its horizontal or vertical width.
  • Page 39 The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type. • Bright: Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, such as using the projector in well lit rooms.
  • Page 40 • Native Resolution: Shows the native resolution of the projector. • Detected Resolution: Shows the native resolution of the input signal. • Source: Shows the current signal source. • Picture Mode: Shows the selected mode in the Picture menu. • Light Source Mode: Shows the selected mode in the Light Settings menu. Information •...
  • Page 41 There are 2 user-definable modes if the current available picture modes are not suitable for your need. You can use one of the picture modes (except the User 1/User 2) as a starting point and customize the settings. 1. Go to Picture > Picture Mode. Reference Mode 2.
  • Page 42 Gamma Selection To select a preferred gamma setting, which are defined by gamma tables. Color Temperature Tuning You can also set a preferred color temperature by adjusting the following options. • Color Temperature There are several preset color temperature settings available. The available settings may vary according to the signal type selected.
  • Page 43 • Light Source Mode • Normal: Provides 100% light source power • ECO: 80% light source power.(The power depends on platform) • Dynamic Dimming: Detect the video content to adjust power between 40%-100% to enhance contrast. • Custom: Adjust brightness value on the bar, adjust value: 40~100% Adustable range from 40%-100% light source power *Custom Brightness adjust bar will only be enabled when Custom Mode Advanced Color...
  • Page 44 Display There are several options to set the image's aspect ratio depending on your input signal source. • Auto: Scales an image (LW855UST) (LH856UST) proportionally to fit the projector's native resolution in its horizontal or vertical width. 15:9 picture • 4:3: Scales an image so that it...
  • Page 45 This projector features a 3D function which enables you to enjoy the 3D movies, videos, and sporting events in a more realistic way by presenting the depth of the images. You need to wear a pair of 3D glasses to view the 3D images.
  • Page 46 Minimizing the response time (one frame) between the source input and the image output, this mode will enhance the controlling experience. When using Fast Mode: • In order to have minimized response time, Keystone, Aspect Fast Mode Ratio, 2D Keystone, Corner Fit, Digital Zoom, Digital Shrink, Digital Image Shift, Blanking, Overscan, Display Resolution should be reset to factory preset value.
  • Page 47 Digital Zoom Magnifies or reduces the projected image. 1. After the Zoom bar displays, press repeatedly to magnify the picture to a desired size. 2. To navigate the picture, press OK to switch to the panning mode and press the directional arrows ( , ) on the projector or remote control to navigate the picture.
  • Page 48 System Language Sets the language for the On-Screen Display (OSD) menus. • Background: Sets the background color for the projector. Background • Splash Screen: Allows you to select which logo screen will be displayed Settings during projector start-up. • Menu Type: Switches to the Basic OSD menu. Menu Settings •...
  • Page 49 • Wired LAN Network • AMX Device Discovery: When this function is On, the projector can Settings be detected by AMX controller. • MAC Address (Wired): Displays the mac address for this projector. Returns all settings to the factory preset values. Factory Default The following settings will still remain: Keystone, Projector Installation, Light Usage Time, High Altitude Mode, Security Settings, Baud Rate, HDMI...
  • Page 50: Maintenance

    Maintenance Care of the projector Your projector needs little maintenance. The only thing you need to do on a regular basis is to keep the lens clean. Never remove any parts of the projector. Contact your dealer if other parts need replacing. Cleaning the Projector Mirror Remove the dust with a "Bellows/Lens Blower"...
  • Page 51: Indicators

    Indicators LIGHT POWER TEMP STATUS SOURCE System Messages Stand-by Powering up Normal operation Normal power-down cooling Download CW start fail Phosphor Wheel start fail Case open Thermal break sensor error Burn-In Messages Burn-in on Burn-in off Light source Error Messages Light source 1 error in normal operation Light source is not lit up Thermal Error Messages...
  • Page 52: Troubleshooting

    Troubleshooting Troubleshooting The projector does not turn on. Cause Remedy There is no power from the power Plug the power cord into the AC inlet on the projector, and cable. plug the power cord into the power outlet. If the power outlet has a switch, make sure that it is switched on.
  • Page 53: Specifications

    Specifications Projector specifications All specifications are subject to change without notice. Optical Control Resolution LW855UST Type-B mini USB 1280 x 800 WXGA (Optional for PointWrite kit) LH856UST Type-A power supply 1.5A 1920 x 1080 1080p RS-232 serial control Display system 9 pin x 1 (In) Single-chip DLP™...
  • Page 54: Timing Table

    Timing table Support video timing for HDMI input Horizontal Vertical Dot Clock Timing Resolution frequency frequency Frequency Frame frame over- side-by- (kHz) (Hz) (MHz) Sequential packing under side 15.73 59.94 480i 720(1440) x 480 ◎ 480p 720 x 480 31.47 59.94 ◎...
  • Page 55 XGA_85 84.997 68.667 94.5 XGA_120 119.989 97.551 115.5 ◎ (Reduce Blanking) 1152 x 864 1152 x 864_75 67.5 1024x576 BenQ Notebook Timing 35.82 46.996 1024x600 BenQ Notebook Timing 64.995 41.467 51.419 1280x720 1280 x 720_60 74.25 ◎ ◎ ◎ 1280 x 768 1280 x 768_60 59.87...
  • Page 56 1024 x 768 XGA_75 75.029 60.023 78.75 XGA_85 84.997 68.667 94.5 1152 x 864 1152 x 864_75 67.5 1024 x 576 BenQ NB Timing 35.82 46.966 1024 x 600 BenQ NB Timing 64.995 41.467 51.419 1280x720 1280 x 720_60 74.25 ◎ ◎...
  • Page 57 Refresh H-frequency Clock over- side- Resolution Mode rate (MHz) Field (kHz) (Hz) under by-side WXGA_60 59.81 49.702 83.5 ◎ ◎ ◎ 1280 x 800 WXGA_75 74.934 62.795 106.5 WXGA_85 84.88 71.554 122.5 SXGA_60 60.02 63.981 ◎ ◎ 1280 x 1024 SXGA_75 75.025 79.976...
  • Page 58: Rs232 Command Control

    True 3D Video Compatibility table Input timing 1280 X 720P @ 50Hz Top - and - Bottom 1280 X 720P @ 60Hz Top - and - Bottom 1280 X 720P @ 50Hz Frame packing HDMI 1.4a 3D 1280 X 720P @ 60Hz Frame packing Input 1920 X 1080i @50 Hz...
  • Page 59 Function Type Operation ASCII Audio Control Write Mute On <CR>*mute=on#<CR> Write Mute Off <CR>*mute=off#<CR> Read Mute Status <CR>*mute=?#<CR> Write Volume + <CR>*vol=+#<CR> Write Volume - <CR>*vol=-#<CR> Write Volume level for customer <CR>*vol=value#<CR> Read Volume Status <CR>*vol=?#<CR> Write Mic. Volume + <CR>*micvol=+#<CR>...
  • Page 60 Function Type Operation ASCII Picture Setting Write Color - <CR>*color=-#<CR> Write Set Color value <CR>*color=value#<CR> Read Color value <CR>*color=?#<CR> Write Sharpness + <CR>*sharp=+#<CR> Write Sharpness - <CR>*sharp=-#<CR> Write Set Sharpness value <CR>*sharp=value#<CR> Read Sharpness value <CR>*sharp=?#<CR> Write Color Temperature-Warm <CR>*ct=warm#<CR> Write Color Temperature-Normal <CR>*ct=normal#<CR>...
  • Page 61 Function Type Operation ASCII Picture Setting Write 4 Corners Bottom-Left-X Decrease <CR>*cornerfitblx=-#<CR> Write 4 Corners Bottom-Left-X Increase <CR>*cornerfitblx=+#<CR> Read 4 Corners Bottom-Left-X Status <CR>*cornerfitblx=?#<CR> Write 4 Corners Bottom-Left-Y Decrease <CR>*cornerfitbly=-#<CR> Write 4 Corners Bottom-Left-Y Increase <CR>*cornerfitbly=+#<CR> Read 4 Corners Bottom-Left-Y Status <CR>*cornerfitbly=?#<CR>...
  • Page 62 Function Type Operation ASCII Baud Rate Write 9600 <CR>*baud=9600#<CR> Write 14400 <CR>*baud=14400#<CR> Write 19200 <CR>*baud=19200#<CR> Write 38400 <CR>*baud=38400#<CR> Write 57600 <CR>*baud=57600#<CR> Write 115200 <CR>*baud=115200#<CR> Read Current Baud Rate <CR>*baud=?#<CR> Lamp Control Read Lamp Hour <CR>*ltim=?#<CR> Write Normal mode <CR>*lampm=lnor#<CR> Write Eco mode <CR>*lampm=eco#<CR>...
  • Page 63 Function Type Operation ASCII Miscellaneous Write Source Menu Off <CR>*sourmenu=off#<CR> Read Source Menu Status <CR>*sourmenu=?#<CR> Write 3D Sync Off <CR>*3d=off#<CR> Write 3D Auto <CR>*3d=auto#<CR> Write 3D Sync Top Bottom <CR>*3d=tb#<CR> Write 3D Sync Frame Sequential <CR>*3d=fs#<CR> Write 3D Frame packing <CR>*3d=fp#<CR>...
  • Page 64 Function Type Operation ASCII Color Write Blue Gain - <CR>*BGain=-#<CR> Calibration Write Set Blue Gain value <CR>*BGain=value#<CR> Read Get Blue Gain value <CR>*BGain=?#<CR> Write Red Offset + <CR>*ROffset=+#<CR> Write Red Offset - <CR>*ROffset=-#<CR> Write Set Red Offset value <CR>*ROffset=value#<CR> Read Get Red Offset value <CR>*ROffset=?#<CR>...
  • Page 65: Pjlink

    0 - 2 Light source LAMP? xxxxxxxxxxxx 1st number (1-5 digitals): Light source 1 runtime status query Input selection INST? 11 31 32 LW855UST/LH856UST list query Projector name Returns the name set in [PROJECTOR NAME] of NAME? xxxxx query [NETWORK SETUP]...
  • Page 66 Control Parameter/ Command Remark Details Return String Manufacturer INF1? BenQ Returns manufacturer name name query Model name LW855UST/ INF2? Returns moder name query LH856UST Other INF0? information xxxxx Returns information such as version number queries Class CLASS? information Returns class for PJLink...

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