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NLTroubleshooting
Malfunction
Program does not start.
Door cannot be
opened.
Washing water is not
pumped out.
48
Cause and Troubleshooting
Laundry is jammed in the door.
Remove trapped laundry.
▶
is activated.
Resume the programCentrifugeorDrainto select
▶
and press .
→ "Resume program at rinse hold", page 35
Temperature is too high.
Wait for the temperature to drop.
▶
Cancel program.
▶
→ "Program cancel", page 35
Water level is too high.
Select a suitable program for draining.
▶
→ "Programs", page 27
Power cut.
Open the door with the emergency release.
▶
→ "Emergency release", page 54
Drain pipe or water drain hose is clogged.
Clean the drain pipe and the water drain hose.
▶
Drain pipe or water drain hose is kinked or
trapped.
Make sure that the drain pipe and the water
▶
drain hose are not kinked or trapped.
Drain pump is clogged.
→ "Clean the drain pump", page 41
▶
is activated.
Resume the programCentrifugeorDrainto select
▶
and press .
→ "Resume program at rinse hold", page 35
Water drain hose is connected too high.
Mount the water drain hose at a maximum height of 1
▶
metre.
Pump cover not assembled correctly.
Assemble the pump cover correctly.
▶
Detergent dosage is too high.
▶ Immediate measure: mix a tablespoon of fabric softener
with 0.5 l of water and pour this mixture into the left
compartment (not for outdoor, sportswear and down
textiles).
Reduce the amount of detergent for the next wash
▶
with the same load.
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