Table of Contents
Advertisement
6.2
Error messages
6.2.1
Error message display
The drive system monitors itself continuously and
displays a number as an error message if a known
error is detected. The system may switch off
automatically depending on the type of error.
Code Description
One or more display
buttons are blocked
410
Connection problem with
414
the control panel
One or more buttons on
the control panel are
blocked.
418
Configuration error
419
Connection problem with
422
the Drive unit
Connection problem
423
Communication error with
424
components communicat-
ing with one another
Internal time-out error
426
Internal display battery flat
430
Software version error
431
Internal drive unit error
440
Internal software error
450
Error in USB port
460
490
Internal display error
Table 51: List of error messages
MY20H02-12_1.0_12.06.2019
Method of resolution
Check whether buttons are
jammed because dirt has got
into them, for example.
Clean the buttons if they
need it.
Have ports and connections
checked
Check whether buttons are
jammed because dirt has got
into them, for example.
Clean the buttons if they
need it.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
Have ports and connections
checked
Have ports and connections
checked
Have ports and connections
checked
Re-start the system.
Contact your specialist
dealer if the problem
persists.
It is not possible to display or
adjust the tyre size in the
basic settings menu in this
error status.
Recharge internal display
battery (while in its bracket or
using USB port).
Re-start the system.
Contact your specialist
dealer if the problem
persists.
Re-start the system.
If the problem persists,
contact your specialist
dealer.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
Have display checked.
Code Description
Internal drive unit error
500
Fault in the lighting
502
Speed sensor error
503
Internal sensor error
510
Internal drive unit error
511
Battery error
530
Configuration error
531
Temperature error
540
An inadmissible electrical
load has been detected
550
Software version error
580
Authentication error
591
Incompatible component
592
Table 51: List of error messages
Operation
Method of resolution
Re-start the system.
Contact your specialist
dealer if the problem
persists.
Check the light and its
cabling.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
Turn off the drive system.
Remove the battery.
Insert the battery again.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
The pedelec is outside the
permitted temperature
range.
Switch the pedelec off to cool
the drive unit down or warm it
up to the permitted
temperature range.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
Remove the electrical load.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
Turn off the drive system.
Remove the battery.
Insert the battery again.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
Insert a compatible display.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
54
Advertisement
Table of Contents
