Lenovo 7Z59 Manual page 59

2. If no problem is observed on the DIMM connectors or the problem persists, replace the DIMM
identified by LightPath and/or event log entry.
3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory
channel.
4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this
memory error.
5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or
problem persists, collect Service Data log.
6. Contact Lenovo Support.
• FQXSPMA0012M: An Over-Temperature Condition has been detected on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.
Severity: Error
Serviceable: Yes
Automatically notify Support: No
Alert Category: Critical - Temperature
SNMP Trap ID: 0
CIM Prefix: PLAT CIM ID: 0146
User Action:
Complete the following steps until the problem is solved:
1. Check the event log of XClarity Controller (XCC) for any fan- or cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and arei n place,clean,
and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
• FQXSPMA0013N: The System [ComputerSystemElementName] has detected no memory in the
system.
This message is for the use case when an implementation has detected that memory was detected in the
system.
Severity: Error
Serviceable: Yes
Automatically notify Support: No
Alert Category: Critical - Memory
SNMP Trap ID: 41
CIM Prefix: PLAT CIM ID: 0794
User Action:
Complete the following steps:
1. If the DIMM was disabled because of a memory fault, follow the procedure for that event.
2. If no memory fault is recorded in the logs and re-enable the DIMM through the Setup utility or the
OneCLI utility.
3. If problem persists, Power cycle the server from the management console.
4. Reset XCC to default settings.
5. Reset UEFI to default settings.
.
Chapter 2 XClarity Controller events
55