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ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in
materials or workmanship for a period of up to two years from the date of purchase. During the
warranty period, and upon proof of purchase, should the product have indications of failure due to
faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective
products or components without charge for either parts or labor, and to whatever extent it shall
deem necessary to restore the product or components to proper operating condition. Any
replacement will consist of a new or re-manufactured functionally equivalent product of equal or
higher value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the
product has been modified, misused, tampered with, damaged by an act of God, or subjected to
abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser.
This warranty is in lieu of all other warranties, express or implied, including any implied warranty of
merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for
indirect or consequential damages of any kind to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center for your Return Material
Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that
the unit be insured when shipped. Any returned products without proof of purchase or those with
an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer
will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the
corresponding return address, Postage Paid. This warranty gives you specific legal rights, and you
may also have other rights that vary from country to country.
Registration
Register your product online to receive e-mail notices of firmware upgrades and information at
www.zyxel.com for global products, or at www.us.zyxel.com for North American products.
Open Source Licenses
This product contains in part some free software distributed under GPL license terms and/or GPL
like licenses. Open source licenses are provided with the firmware package. You can download the
latest firmware at www.zyxel.com. If you cannot find it there, contact your vendor or ZyXEL
Technical Support at support@zyxel.com.tw. To obtain the source code covered under those
Licenses, please contact your vendor or ZyXEL Technical Support at support@zyxel.com.tw.
Safety Warnings
• Do NOT use this product near water, for example, in a wet basement or near a swimming pool.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk of electric shock
from lightning.
• Connect ONLY suitable accessories to the device.
• Do NOT open the device or unit. Opening or removing covers can expose you to dangerous high voltage
points or other risks. ONLY qualified service personnel should service or disassemble this device. Please
contact your vendor for further information.
• Make sure to connect the cables to the correct ports.
VMG1312-B10B / VMG1312-B30B Series User's Guide
Appendix H Legal Information
385
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