Troubleshooting; Technical Support - Dimplex Sierra SIL48M Owner's Manual

Troubleshooting

Fault code
E1
E2
E3
Technical Service
Contact our friendly customer service team for technical and trouble-shooting
support. Make sure you have your sales receipt, location of purchase, and the
model and serial number of your product.
1-888-346-7539 | www.dimplex.com/contact_us
Fault Cause
The heater overheating
Thermistor is defective.
The heater not working. If the vents are dirty or clogged. Unplug
Solution
Call technical support.
Call technical support.
the power, clean the dust and debris of
the vent area. Wait for 5 minutes, plug
in and turn on the heater. If the heater
still don't work, please call technical
support.
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