Self-Test Label Will Not Print; Labels Will Not Feed; Host Stops Responding; Selt-Test Label Will Not Print - SATO CX208 User Manual

CX208/212 User's Guide
4. If you have been printing many labels, the printer may have over-
heated. Normal operation will resume after the printer has cooled suf-
ficiently.

Self-test label will not print

1. If printing in the direct thermal mode, confirm that you have loaded
direct thermal media.
2. Disconnect the cable between the printer and the host computer. Re-
set the printer as described on page 10. Then try to print a self-test la-
bel again.

Labels will not feed

1. Confirm that the print media is loaded correctly.
2. Reset the printer as described on page 10. Confirm that the printer
LED indicator glows green. Press the FEED button.
3. If the printer still does not feed, disconnect the communications cable
and repeat step 2. If the printer feeds with the cable disconnected,
suspect a problem with the host computer or cable.
Host stops responding or displays "printer not ready" message
1. Review your software setup, following the instructions provided with
the software.
2. Confirm that the host-to-printer communication cable is connected
and undamaged. If using the serial port, confirm that you are using a
null modem cable or adapter.
3. If using the serial port, confirm that the host and printer are both us-
ing the same serial port parameters. The self-test label shows the cur-
rent printer serial port parameters.
4. If using a communications switch between the host and printer, re-
move the switch and connect the printer directly to the host.
5. Reset the printer as described on page 10, reset the host computer
and software, and try printing again.
PN 9001091 Rev. B
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