SATO CX200 User Manual
SATO CX200 User Manual

SATO CX200 User Manual

Desktop label printer
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CX200
Desktop Label Printer
USER'S
GUIDE

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Summary of Contents for SATO CX200

  • Page 1 ® CX200 Desktop Label Printer USER’S GUIDE...
  • Page 2 All rights reserved. No part of this document may be reproduced or issued to third parties in any form whatsoever without the express permission of SATO America, Inc. The material in this document is provided for general information and is subject to change without notice. SATO America, Inc. as- sumes no responsibility for any errors that might appear.
  • Page 4 ® SATO America, Inc. 10350-A Nations Ford Rd. Charlotte, NC 29708 PN9001050 Rev. B...
  • Page 5: Table Of Contents

    Selecting the Label Sensor Type ....8 Using the Printer ......9 Printing a Self-test Label .
  • Page 6 The Environmental Protection Agency’s Energy Star program promotes the use of energy-efficient equipment, to help reduce pollution and conserve natural resources. As an Energy Star partner, SATO America has determined that the CX200 printers meet the Energy Star guidelines for energy efficiency.
  • Page 7: What You Get

    CX200 User's Guide What You Get The SATO CX200 Printers come complete and ready to install and print la- bels. Your CX200 shipping carton contains the following items: • CX200 Printer • Parallel Printer Cable • 40 Watt Power Supply (80 Watt Supply optional) •...
  • Page 8: Controls, Indicators, And Connections

    Connect the supply into an AC outlet having the proper voltage. Note: CX200 printers consume very little power when idle, so are not equipped with a power switch. Pressing the READY indicator/ON-OFF (a com- bined control) will reset the printer and switch it from Off-Line to On-Line mode.
  • Page 9 CX200 User's Guide Print Head Release External Media Drive Roller Feed Knockout Access Slots Parallel Port Serial Port PN 9001050 Rev. B Ready LED Indicator/ ON-OFF Button FEED Button Top Cover Top Cover Print Head Release Wall Mount Slots Power Cable...
  • Page 10: Printer Interface Connection

    Slide the paper guide all the way to the right. Place media roll in the paper tray such that the media unwinds from the bottom of the roll toward the front of the printer. The label imaging surface must face up as it passes under the print head.
  • Page 11 CX200 User's Guide Print Head Print Head Release Print Head Release Labels PN 9001050 Rev. B Drive Platen Media Roll Paper Guide Page 5...
  • Page 12: Loading Ribbon

    Loading Ribbon The CX200TT thermal transfer printer transfers ink from a ribbon to the la- bel to produce an image. Lift open the top cover. Press the two print head releases back to unlock the print head. Unwrap the new ribbon and unwind about 4" from the roll. The end of the ribbon is attached to a take-up core.
  • Page 13 CX200 User's Guide Take-up Core Left Take-up Core Spindle Left Supply Spindle Ribbon Path Supply Roll Supply Roll Mounted on Spindles PN 9001050 Rev. B Ribbon Supply Roll Spindle Notches Spring Loaded Take-up Spindle Spring Loaded Supply Spindle Take-up Core...
  • Page 14: Sensor Calibration

    This can be done by se- lecting the Calibration buttons provided in the Label Wizard CX software or the CX200 Windows Printer Driver. If you are not using either of these, you will have to send the calibration command directly to the printer. See the Programming Guide, page 86, for instructions on using the Sensor Calibra- tion command.
  • Page 15: Using The Printer

    Send your data to the printer. Printer Ready/Standby/Reset Control The CX200 does not have a power switch, but you can effectively turn it “off” by pressing the READY indicator. This resets the printer’s microproc- essor and places the printer in Off-Line. Resetting the microprocessor will: PN 9001050 Rev.
  • Page 16: Printing Labels

    Label Wizard CX label design and printing software is included on the CD-ROM. If you want to print labels from another Windows applica- tion, the CX200 Windows Printer Driver must be installed. It is found on the CD-ROM and must be loaded using the standard Windows printer instal- lation instructions.
  • Page 17: Routine Maintenance

    CX200 User's Guide Routine Maintenance SATO America printers need very little maintenance other than occasional cleaning. Clean the printer body as required, using soft cloth moistened with a mild detergent cleaner. Clean the print head if it appears dirty or if print quality is poor.
  • Page 18: What To Do If

    What To Do If... SATO printers are very reliable, so printing problems are unlikely. If you do think you have a printer problem, proceed as follows: Confirm that the printer has the right media installed, and that it is loaded correctly. See page 4 for media loading instructions.
  • Page 19: Self-Test Label Will Not Print

    If printing in the direct thermal mode, confirm that you have loaded di- rect thermal media. Disconnect the cable between the printer and the host computer. Reset the printer as described on page 10. Then try to print a self-test label again. Labels will not feed Confirm that the print media is loaded correctly.
  • Page 20: Labels Feed Continuously

    Department. When calling, please have your printer model number and se- rial number handy. Unlimited support for the CX200 is provided via fax at 408-745-1309 or via E-Mail at techsupport@satoamerica.com. Additional troubleshooting infor- mation is available in the Tech Tips page at http://www.satoamerica.com.
  • Page 21: Printer Specifications

    CX200 User's Guide Printer Specifications Model: CX200DT/CX200TT Print Method: Direct Thermal/Thermal Transfer Resolution 203 dpi Max. Media Width: 4.65 in. Min. Media Width 2.0 in. Max. Print Width: 4.1 in. Max. Print Length 14 in. Max. Print Speed: 3 ips Physical Size: 6.6 in.
  • Page 22: Communication Ports

    Communication Ports CX200 printers are equipped with Centronics parallel and RS232C commu- nication ports, wired as shown below. Serial Input Connector (DB9S) Parallel Input Connector (Centronics 36 pin) Standard Printer Cables The following standard cables are available for CX200 printers: Centronics Parallel Cable, 6 ft.:...
  • Page 23: Cx Software

    CX200 User's Guide Note: CX200 printers require a “null modem” cable (pins 2-3 and 7-8 cross con- nected) when connected to another DTE device such as a personal com- puter. The SATO serial cables are wired in a null modem configuration.
  • Page 24: Windows Drivers

    The driver is located in the Windrive directory on the CD-ROM. After the driver is installed, you can send data to the CX200 just like any other printer on your system: simply specify CX200 in the Print dialog box of your Windows application.

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