Troubleshooting - Bissell PROHEAT 2X 8930 Series User Manual

Troubleshooting

problem
built-in heater
ready light
does not
illuminate
Reduced
spray or
no spray
Dirtlifter®
powerbrush
does not turn
cleaner
not picking
up solution
please do
not return
this product
to the store.
www.bissell.com
16
possible causes
The heater switch is not turned
ON ( i )
The power switch is not turned
ON ( i )
Water tank may be empty
Formula tank may be empty
Tank may not be seated completely Turn power OFF (0). Remove and reseat tank
Pump may have lost prime.
The belt is off or broken
The unit is in the upright position
Circuit breaker on machine may
have tripped
ReadyTools dial may be at wrong
setting
Tank may not be seated properly
Tank may not be assembled properly
solution or 2-in-1 water tank is
empty
2-in-1 water tank has picked up maximum
dirty water and red float door has closed.
Red float "door" in the tank may
have closed as a result of bumping
an object or moving machine back
and forth too quickly
Red lint screen in tank is dirty
Other maintenance or service not included in the manual should
be performed by an authorized service representative.
Thank you for selecting a bissell product.
for any questions or concerns, bISSEll is happy to
be of service. contact us directly at 1-800-237-7691.
800.237.7691
WaRnInG
To reduce the risk of electric shock, turn power switch
off and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.
Remedies
Turn the heater switch ON ( i )
both switches must be ON ( i ) to
activate the heater ready light
Fill heavy duty bladder with hot tap water
Fill formula tank with bissell 2X
Formula for cleaning
Turn power OFF (0) and then back ON
(i). Wait one minute, then depress trigger
Turn power OFF ( O ) and unplug unit
from outlet. Follow instructions on page 15
brushes only rotate when unit is
reclined using the detent pedal
Turn the machine OFF ( O ) and
unplug from outlet. Check to see if
foreign object is caught in brush roll.
Remove object. Plug machine in to
reset circuit breaker
set ReadyTools dial to either FlOOR
CleANiNG or TOOls setting
Pick up both the 2-in-1 water tank and
formula tank and reseat them so they
fit snugly on the unit
Check to make sure the "lip" of the
nozzle is securely hooked into the
groove on bottom of Tank (see page 7)
Check fluid levels in heavy duty
bladder and formula tank
empty 2-in-1 water tank. Refill heavy duty
bladder with clean hot tap water and replace.
Turn the machine OFF ( O ), allowing red
float door to release into the open posi-
tion. Turn unit back ON ( i ) to continue
cleaning. be sure your forward and back-
ward strokes are done at a slower pace.
Remove red lint screen, clean and replace.