Rinnai Pro Series Operation Manual page 18

Warranty exclusions
The following exclusions may cause the warranty to become void and will result in a service charge
and costs of parts (if required).
1. Accidental damage, defects or failure caused by acts of God, fire, wind, lightning, flood, storm,
hail storm fallout, vandalism, earthquake, war, civil unrest, misuse, abuse, negligence, pests,
animals, pets, insects, or entry of foreign objects or matter into the product such as dirt, debris,
soot or moisture.
2. Failure due to abuse or misuse, improper maintenance or improper storage.
3. Failure due to incorrect or unauthorised installations.
4. Failure or damage caused by alterations, service or repair work carried out by persons other
than Rinnai NZ accredited installers, service persons or service centres.
5. Where it is found that there is no fault with the product and the issue is related to the
installation or is due to faulty or incorrect external electrical wiring, incorrect power supply,
voltage fluctuations, or electromagnetic interference not originating within the equipment.
6. Damage or deterioration of external surfaces or refrigeration coils caused by normal weathering
or corrosive atmospheric conditions.
7. Equipment that has been re-installed at a location other than the original location.
8. Product which has been installed in a portable or mobile building, structure or application, but
not limited to, a caravan, boat, or trailer.
9. Product which has been installed in a non-habitable area such as an IT or server room.
10. Any consumable items such as batteries, filters or belts supplied with the equipment unless the
item is shown to have been defective at the time of purchase.
11. Subject to any statutory provisions to the contrary, Rinnai does not accept
a. liability for consequential damage or incidental expenses resulting from any breach of the
warranty.
b. claims for damage to building or any other consequential loss either directly or indirectly due
to leaks from the appliance or any other faults.
Limitations
Third parties are often involved in providing advice to consumers about climate control solutions
best suited to the consumer's needs. Any advice or recommendations given by such parties,
including advice about product fitness for purpose and overall system design, sizing and
application are not the responsibility of Rinnai. This includes but is not limited to the heat load
calculations, airflow and system balancing.
Geographical climate zones—Rinnai New Zealand Ltd does not exclude this product from
installation in colder climatic zones but cannot guarantee appliance heating performance at
temperatures below zero.
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