Rinnai Pro Series Operation Manual page 17

Warranty terms and conditions
1. All terms of the warranty are effective from the date the equipment is purchased by the original
owner. The attending service person reserves the right to verify this by requesting a copy of the
electrical certificate of compliance prior to commencement of any warranty work. The installer
must issue a certificate of compliance by law in New Zealand. Warranty claims may be invalid if
not accompanied by details of the Rinnai NZ Accredited Installer.
2. All Rinnai products must be installed, commissioned, serviced, repaired and removed in
accordance with the manufacturer's installation instructions, local regulations, and building
codes by persons authorised by local regulations to do so.
3. All Rinnai products must be operated and maintained in accordance with the manufacturer's
operating instructions.
4. Servicing of the product is to be carried out by a Rinnai authorised service centre.
5. The warranty applies only to the components supplied by Rinnai. It does not apply to
components supplied by others, such as electrical switches, electrical cables, fuses, isolating
valves, pipework, ducting, return air filters, grilles, zone motors, thermostats, but it is not limited
to these.
6. Where the appliance has not been sited in accordance with the installation instructions or
installed such that normal access is difficult, a service charge will apply. If at the discretion
of the attending service person the installation is deemed illegal or access is dangerous,
service will be refused. Any work required to gain reasonable access to the appliance will be
chargeable by the attending service person (for example, removal of cupboards, doors, walls,
or the use of special equipment to move components, but not limited to these).
7. Any Rinnai parts or equipment replaced under this warranty will be warranted in accordance
with the provisions of this warranty for the remainder of the original warranty or for a period of
twelve (12) months from the completion of the repair, whichever is greater.
8. Rinnai reserves the right to transfer functional components from defective product if they are
suitable.
9. Rinnai reserves the right to have installed product returned to the factory for inspection.
10. Where a system is installed outside the metropolitan area or further than 40 km from a Rinnai
NZ accredited installer or authorised service centre, travel and freight charges (inclusive of
insurance) shall be the owner's responsibility.
| 17