Chapter 10: Troubleshooting; Known Issues; The Enclosure Id (Eid) Or Device Id (Did) May Change After A Restart; Vendorid And Productid For External Tape Drives - Dell HBA 355 Series User Manual

Host bus adapter
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To get help with your Dell Host Bus Adapter series, you can contact your Dell Technical Service representative or see
www.dell.com/support.
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Known issues

Known issues
This section explains the known issues and expected behavior of the system when using the Host Bus Adapter.
The Enclosure ID (EID) or Device ID (DID) may change after a
restart
Description
When external storage enclosures are connected to a HBA355e adapter, the EID and DID may change
either when the sever is restarted or when the SAS drive is hot-pushed or hot-pulled. The EID and DID
fields are displayed in the PERC CLI output when using the UEFI or OSs (Linux and Microsoft Windows).
This is a known issue and has no impact on the performance.
Applies to
HBA355e Adapter

VendorID and ProductID for external tape drives

Description
When tape drive is connected to Dell HBA355e Adapter, the VendorID is displayed as Dell and
ProductID is displayed as Non-vSES in all management interfaces.
Applies to
HBA355e Adapter

VendorID and ProductID for internal tape drives

Description
When a tape drive is connected to Dell HBA355i Adapter or Dell HBA350i Adapter, the VendorID is
displayed as DP and ProductID is displayed as BP15G in all management interfaces.
Applies to
HBA355i Adapter and HBA350i Adapter

System reserved partition after Windows installation

Description
After the Windows operating system is installed, a system reserved partition may be created other than
the drive you have selected.
Applies to
Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i
MM
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Troubleshooting
Troubleshooting
10
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