Dell HBA355e User Manual

Dell HBA355e User Manual

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Dell Technologies Host Bus Adapter User's
Guide
HBA355e Adapter, HBA355i Front, HBA355i Adapter,
HBA350i MX, and HBA350i Adapter
Part Number: UCSA-1100, UCSA-1111, UCSF-1100, and UCSN-1100
September 2021
Rev. A02

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Summary of Contents for Dell HBA355e

  • Page 1 Dell Technologies Host Bus Adapter User's Guide HBA355e Adapter, HBA355i Front, HBA355i Adapter, HBA350i MX, and HBA350i Adapter Part Number: UCSA-1100, UCSA-1111, UCSF-1100, and UCSN-1100 September 2021 Rev. A02...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2020-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Dell HBA355e Adapter ..............................8 Dell HBA350i MX................................. 8 Dell HBA350i Adapter.................................9 Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter technical specifications........................ 9 PowerEdge systems supported by Dell HBA355i Adapter..................10 PowerEdge systems supported by Dell HBA355i Front................... 10 PowerEdge systems supported by Dell HBA355e Adapter..................
  • Page 4 Install Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter driver on which the Windows Server 2016 is already installed or later.... 35 Update Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter driver that runs on Windows Server 2016 or later........
  • Page 5 Incompatible firmware image when incorrect payload is used................. 46 Additional disks displayed in the command line interface..................46 Intended branding information of the Dell HBA350i Adapter not displayed ..........46 Firmware upgrade or downgrade from DUP is not supported on Ubuntu.............47 Chapter 11: Documentation resources..................48...
  • Page 6: Chapter 1: Dell Hba355I Adapter, Dell Hba355I Front, Dell Hba355E Adapter, Dell Hba350I Mx, And Dell Hba350I Adapter

    MX), and Dell Technologies Host Bus Adapter 350i (Dell HBA350i Adapter) are non–RAID solution cards that can be used as a boot controller and also as a data controller. Dell Technologies Host Bus Adapter 355e(Dell HBA355e Adapter) is a non-RAID solution card that is used as a data controller by connecting to external JBODs and tape drives.
  • Page 7: Dell Hba355I Adapter

    Figure 2. Dell HBA355i Front 1. Primary SAS connector port A 2. Power connector 3. Heatsink 4. PCIe connector 5. Secondary SAS connector port B Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter...
  • Page 8: Dell Hba355E Adapter

    2. PCIe connector 3. Heatsink Dell HBA350i MX Figure 4. Features of Dell HBA350i MX 1. Heatsink 2. PCIe connector 3. SAS connector port A Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter...
  • Page 9: Dell Hba350I Adapter

    HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter technical specifications The following table describes the card specifications of HBA355i Adapter, HBA355i Front, HBA350i MX, HBA355e Adapter, and HBA350i Adapter: Table 1. Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell...
  • Page 10: Poweredge Systems Supported By Dell Hba355I Adapter

    ● PowerEdge R6525 ● PowerEdge R7525 ● PowerEdge R750 ● PowerEdge R650 ● PowerEdge R750XA ● PowerEdge R450 ● PowerEdge R550 ● PowerEdge R650XS Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter...
  • Page 11: Poweredge Systems Supported By Dell Hba350I Mx

    ● Mixing of single-path and dual-path configurations on the same controller is not supported. ● Interleaving of port for multipath configuration is not supported. Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter...
  • Page 12: Port Support Matrix For Dual Path On The Md1400 And Md1420 Enclosures

    ● A maximum of two enclosures is supported in a single- or dual-path configurations. ● Both single-path and dual-path configurations on the same Dell HBA355e Adapter card is not supported. ● When using two enclosures together, the two must be either MD14xx or ME484. Mixing of these two types of enclosures is not supported.
  • Page 13: External Tape Drive Support For Dell Hba355E Adapter

    ● Mixing of tape drives with ME (ME484) or MD (MD1420 or MD1400) enclosures on the same controller is not supported. Internal tape drive support for Dell HBA355i Adapter and Dell HBA350i Adapter HBA355i Adapter and HBA350i Adapter support one tape drive (LT06/7/8). Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter...
  • Page 14: Chapter 2: Applications Supported By Dell Hba355I Adapter, Dell Hba355I Front, Dell Hba355E Adapter, Dell Hba350I Mx, And Dell Hba350I Adapter

    Adapter, Dell HBA350i MX, and Dell HBA350i Adapter The Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter management applications include the Human Interface Infrastructure Configuration Utility (HII), Dell OpenManage Storage Management, command line interface, the Integrated Dell Remote Access Controller (iDRAC), and Lifecycle Controller (LC).
  • Page 15: Chapter 3: Multipath Support On Dell Hba355E Adapter

    Multipath support on Dell HBA355e Adapter When set up for multipath systems, the HBA355e Adapter controllers may access physical drives through multiple paths to provide redundancy and load balance to the drives. However, the controller does not manage these paths; this function is controlled by the multipath layer in the host operating system.
  • Page 16: Dell Hba Multipathing Using Idrac

    Advanced properties > Redundant path > Present. Dell HBA multipathing using Linux For information about configuring Dell HBA multipathing using Linux, see the Linux administration documentation. Use the Multipath-l commands to display path information.
  • Page 17: Chapter 4: Features Of Dell Hba355I Adapter, Dell Hba355I Front, Dell Hba355E Adapter, Dell Hba350I Mx, And Dell Hba350I Adapter

    HBA350i MX, and Dell HBA350i Adapter The Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter cards support the following features. Dell HBA355e Adapter supports MD1400, MD1420, and ME484 enclosures, and external tape drives (LTO 6/7/8).
  • Page 18 Tape drives have only x1 lanes and the default LED color will be Amber when they are connected. This is an expected behavior. Features of Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter...
  • Page 19: Chapter 5: Installation And Removal Of Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 20: Remove The Dell Hba355I Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 21: Install The Dell Hba355I Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 22: Remove Dell Hba355I Front

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 23: Install Dell Hba355I Front

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 24: Remove The Dell Hba355E Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 25: Install The Dell Hba355E Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 26: Connect Dell Hba355E Adapter To The Storage Enclosure

    NOTE: To avoid damage to the controller, hold the controller by its edges only. 7. Align the connector on the HBA355e Adapter with the PCIe slot on the system. 8. Press down the controller until the connectors are firmly engaged.
  • Page 27 Figure 12. Dual path configuration: Cabling HBA355e Adapter with MD1420 and MD1400 enclosures Figure 13. Dual path configuration: Cabling of HBA355e Adapter with ME484 enclosures Figure 14. Multipath configuration: Cabling HBA355e Adapter with MD1420 and MD1400 enclosures Installation and removal of cards...
  • Page 28: Remove Dell Hba350I Mx

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 29: Install Dell Hba350I Mx

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 30: Remove The Dell Hba350I Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 31: Install The Dell Hba350I Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 32 Figure 19. Install the Dell HBA350i Adapter Installation and removal of cards...
  • Page 33: Chapter 6: Driver Support For Dell Hba355I Adapter, Dell Hba355I Front, Dell Hba355E Adapter, Dell Hba350I Mx, And Dell Hba350I Adapter

    The driver for HBA355i Adapter, HBA355i Front, HBA350i MX, HBA355e Adapter, and HBA350i Adapter for VMware ESXi is packaged within the VMware ESXi ISO image downloaded from Dell. For more information, see the VMware documentation at www.dell.com/virtualizationsolutions. It is not recommended to have drivers from controllers prior to HBA355e Adapter, HBA355i Adapter, HBA350i MX, HBA355i Front, and HBA350i Adapter on the same system.
  • Page 34: Download And Save Dell Hba355I Adapter, Dell Hba355I Front, Dell Hba355E Adapter, Dell Hba350I Mx, And Dell Hba350I Adapter Drivers From The Dell Systems Service And Diagnostic Tools

    7. Repeat steps 1 to 6 for all the drivers you require. Windows driver installation Before you install the Windows driver for Dell HBA355i Adapter, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter you must first create a device driver media.
  • Page 35: Install Dell Hba355I Adapter, Dell Hba355I Front, Dell Hba355E Adapter, Dell Hba350I Mx, And Dell Hba350I Adapter Driver On Which The Windows Server 2016 Is Already Installed Or Later

    12. Click Next and continue the installation steps in the wizard. 13. Click Finish to exit the wizard and reboot the system for the changes to take place. Driver support for Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter...
  • Page 36: Linux Driver Installation

    3. If the previous device driver is in use, you must reboot the system for the updated driver to take effect. Driver support for Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter...
  • Page 37: Load The Driver While Installing An Operating System

    Ensure that you disconnect the driver media so that the drivers are loaded successfully. If the installation media is deleted, reattach it. 10. Press C or exit to go to the installation. Driver support for Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter...
  • Page 38: Chapter 7: Manage Dell Hba355I Adapter, Dell Hba355I Front, Dell Hba355E Adapter, Dell Hba350I Mx, And Dell Hba350I Adapter Using Hii Configuration Utility

    To access the management menu for the controller, use the arrow keys or the mouse. NOTE: For more information these options, click Help on the upper-right corner of the browser screen. Manage Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter using HII configuration utility...
  • Page 39: Exit The Hii Configuration Utility

    Enter the HII configuration utility. The Device Settings screen displays a list of NIC ports and the Dell HBA355i Front configuration utility. 2. To access the HBA355i Front configuration utility, click Dell HBA355i Front Configuration Utility. The following list of configuration options is displayed: ●...
  • Page 40: Refresh The Topology

    Refresh topology allows you to rediscover the devices. It also helps you detect changes in the devices that are connected to the controller. Steps 1. In the System Setup Main Menu, click Device Settings > Dell HBA355i Front Configuration Utility > Controller Management > Refresh Topology. 2. Click Ok to refresh the topology.
  • Page 41 A confirmation screen is displayed. Click Ok to continue. 4. To choose another device click Next Device in this Enclosure. Manage Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter using HII configuration utility...
  • Page 42: Chapter 8: Update The Firmware Of Dell Hba355I Adapter, Dell Hba355I Front, Dell Hba355E Adapter, Dell Hba350I Mx, And Dell Hba350I Adapter Using Dup

    For iDRAC, navigate to system iDRAC > Maintenance > System Update, upload Windows executable, and then install. Update the firmware of Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter using DUP...
  • Page 43: Chapter 9: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...
  • Page 44 Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.
  • Page 45: Chapter 10: Troubleshooting

    Troubleshooting To get help with your Dell EMC Host Bus Adapter series, you can contact your Dell Technical Service representative or see https://www.dell.com/support. Topics: • Known issues Known issues This section explains the known issues and expected behavior of the system when using the Host Bus Adapter.
  • Page 46: Selecting Drive For Operating System Installation In Legacy Mode

    Additional disks displayed in the command line interface Description If a ME484 enclosure is connected to Dell HBA355e Adapter, additional disks with 0 KB are displayed in the physical disklist (PDlist) output of the PERC CLI commands (show and show all).
  • Page 47: Firmware Upgrade Or Downgrade From Dup Is Not Supported On Ubuntu

    Perform the firmware upgrade or downgrade using PERC CLI command perccli /cx download file = HBAxxxx.bin, where x is controller number. Applies to Dell HBA355i Adapter, Dell HBA355e Adapter, Dell HBA350i Adapter, Dell HBA355i Front, and Dell HBA350i MX Troubleshooting...
  • Page 48: Chapter 11: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 49 Methods to download firmware and drivers section in this document. Managing your For information about systems www.dell.com/poweredgemanuals system management software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting www.dell.com/ up, using, and troubleshooting openmanagemanuals >...

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