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Troubleshooting
Problem: No Illumination – License Key Failed.
The unit is unable to decode, and it is not cycling through its illumination settings. (Targeting,
if enabled, does appear when the trigger is pulled.)
Error Messages (String Output): "License Key Failed"
Possible Cause: The SIMATIC MV340 license has been deleted.
Solution: Request license file (2019_(serial number).crb) from Siemens customer support.
Unit serial number and license must match.
Problem: No Illumination – No Process Sequence Defined.
The unit is unable to decode, and it is not cycling through its illumination settings. (Targeting,
if enabled, does appear when the trigger is pulled.)
Error Messages (String Output): "No Process Sequence Defined; Please Set the Unit to
Default Settings"
Possible Cause: No illumination sequence has been defined for the SIMATIC MV340.
Solution: Reset the default illumination sequence.
If Sequence Steps is set to 0, the illumination
sequence will not occur.
A-10
Once you have received the license file
from customer support, go to the Utilities
section of ESP, browse for the file in the
Batch File Update field, and click Start
once you have located the file.
Click the Default button to
return to 4 illumination steps.
SIMATIC MV340 User's Manual
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