Panasonic i-Pro WV-SP500 Series Operating Instructions Manual page 194

22 Troubleshooting
Symptom
No image is displayed (or too
dark).
Images are displayed washed
out.
Flicker appears on the
screen.
Images cannot be saved on
the SD memory card.
Failed to write/read data on
the SD memory card.
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Cannot transmit audio to the
camera.
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Audio is not output from other
products such as a network
disk recorder or PC software
package.
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194 Operating Instructions
Cause/solution
•
Is the brightness setting set at an appropriate level?
Click the [Normal] button of [Brightness].
•
Is the brightness setting set at an appropriate level?
Click the [Normal] button of [Brightness].
•
When flicker occurs frequently, select "Indoor
scene" for "Light control mode".
•
Is the SD memory card inserted correctly?
Check if the SD memory card is inserted correctly.
•
Is the SD memory card formatted?
Format the SD memory card.
•
Isn't the write protect switch set to "LOCK"?
When the write protect switch is set to "LOCK",
available size/total size indication of the SD memory
card to be displayed on "Remaining capacity" of the
[SD memory card] tab will be "********KB/
********KB".
•
Is "--------KB/--------KB" displayed on "Remaining
capacity" of the [SD memory card] tab?
Format the SD memory card.
•
Is any recognition error received when the "Diag." of
"E-mail notification" or "Panasonic alarm protocol" is
used?
Format the SD memory card.
•
Isn't the SD memory card out of order?
There are limited times to overwrite on an SD
memory card. When frequently overwritten, it may
be at the end of product life. It is recommended to
replace the SD memory card.
•
Are the microphone and the speaker connected
correctly and firmly?
Confirm that they are connected correctly and firmly.
•
Is the viewer software installed on the PC?
Confirm that the viewer software "Network Camera
View 4S" is installed.
•
Some of the products such as a network disk
recorder or PC software package may not support
"G.711". Set the audio encoding format of the
products to "G.726 (32 kbps)."
Reference pages
10
10
87
Installation Guide
57
-
57
57
118
119
-
Installation Guide
3
103