Quantum SuperLoader 3 User Manual page 198

Chapter 5 Troubleshooting
Tape Drive Error Logs
ASC/ASCQ Description
80/00
Calibration Error
failed calibration.
80/01
Cleaning Required
has detected a condition in
which a cleaning tape must
be used.
80/02
Cleaning Requested
drive has detected that using
a cleaning tape would
prevent possible failures due
to debris on the head.
80/03
Soft Error Exceeds Threshold
The drive has detected that a
high soft error rate has
occurred which may lead to a
hard error.
172
Suggested Action
. The drive • Recommend using a cleaning tape or try a
different piece of media. If this persists it
may be a drive problem. Look at the other
drive logs to understand the failure action.
Cleaning light should be on when this is
reported.
• Run Tape Drive Write/Read test with two
pieces of media. If test fails, replace DCA.
. The drive • Use a cleaning tape and /or different
media. Check drive logs to review related
events. If this persists with multiple media
after cleaning replace the drive. If all
related to one piece of media replace that
tape cartridge.
• Run Tape Drive Write/Read test with two
pieces of media. If test fails, replace DCA.
. The • Cleaning light should be on when this is
reported. Use a cleaning tape. If this
persists verify if this is with the same
media or different media and frequency.
Different media at a high frequency
indicates drive is failing and should be
replaced. Infrequent reports of this event
will indicate media and/or environmental
conditions should be checked.
. • Use a cleaning tape to insure that drive
heads are clean. If this persists use the
drive logs to correlate this condition with
other events and replace the drive if this is
frequent with multiple media. The same
media ID with multiple entries indicate a
media problem.
• Run Tape Drive Write/Read test with two
pieces of media. If test fails, replace DCA.
SuperLoader User's Guide