Quantum SuperLoader 3 User Manual page 189

Error Description
AA Picker Cartridge
Sensor Error
AB Drive Path Sensor
Error
AC Mail Slot Door Sensor
Error
AD Mail Slot Solenoid
Error
AE Unknown Servo Error
AF Error Log Information
Event
B0-BF Error Events related to
the picker not rotating
or translating correctly.
Suggested Actions
• Perform calibration and confirm calibration is
successful.
• Run the Health test.
• If the problem prevents the test from running, contact
Quantum Customer Support and/or replace the
chassis/picker assembly.
• Run the Health test.
• Power cycle the SuperLoader.
• If all previous steps fail, contact Quantum Customer
Support and/or replace the chassis/picker assembly.
• Insert a cartridge into the SuperLoader via the mail slot.
• Power cycle the SuperLoader.
• If all previous steps fail, contact Quantum Customer
Support and/or replace the chassis/picker assembly.
• Insert a cartridge into the SuperLoader via the mail slot.
• Power cycle the SuperLoader.
• If all previous steps fail, contact Quantum Customer
Support and/or replace the chassis/picker assembly.
• Run the Health test.
• If all previous steps fail, contact Quantum Customer
Support and/or replace the DCA and/or the chassis/
picker assembly.
• No action required.
• Run the Health test.
• Power cycle the SuperLoader.
• If all previous steps fail, contact Quantum Customer
Support and/or replace the chassis/picker assembly.
SuperLoader User's Guide
Chapter 5 Troubleshooting
SuperLoader Error Logs
163