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12. Others
[Motion recording was cancelled due to the limitation of the writing speed of the
card]
• Depending on the [Rec Format] and [Rec Quality] of a motion picture, the speed class rating
required for the card differs. 4K photo recording requires a card that meets a particular speed
class rating. Use a card that meets the rating. For details, refer to "About motion picture/4K
photo recording and speed class ratings" on P26.
• If the recording stops even when you are using a card that meets the speed class rating, the
data writing speed is too slow. We recommend making a backup and then format the card
(P28).
Depending on the type of the card, recording may stop in the middle.
[This battery cannot be used]
• Use a genuine Panasonic battery. If this message is displayed even when a genuine
Panasonic battery is used, contact the dealer or Panasonic.
• If the battery terminal is dirty, clean it and remove any objects.
[Failed to connect wireless access point]/[Connection failed]/[No destination
found]
• The wireless access point information set on this unit is wrong.
Check the authentication type, encryption type, and encryption key.
• Radio waves from other devices may block the connection to a wireless access point.
Check other devices that are connected to the wireless access point and devices that use the
2.4 GHz band.
[Connection failed. Please retry in a few minutes.]/[Network disconnected. Transfer
stopped.]
• Radio waves from the wireless access point are getting weak.
Perform the connection closer to the wireless access point.
• Depending on the wireless access point, connection may be automatically disconnected after
specific time has passed.
Reconnect the connection again.
[Connection failed]
• Change the access point to connect to in the smartphone Wi-Fi settings to this camera.
[Cannot connect to server]
• If a message is displaying asking to update the root certificate, agree to update the root
certificate.
326
(P292)
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